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DEMYSTIFYING THE RECRUITING FUNNEL
Welcome to
Join the Conversation
#jvchat
Worked within HR and recruiting
software for 10+ years
• Currently VP of Marketing at
Jobvite
• Director of Marketing at
SuccessFactors/SAP
Twitter: @matthewdsinger
MATT SINGER
VP of Marketing
#jvchat
MATT SINGER, VP of Marketing
AGENDA
Top-of-funnel
•  Employment brand
•  Sourcing
Middle-of-funnel
•  Candidate experience
•  Hiring team engagement
Bottom-of-funnel
•  Onboarding
•  Analytics
Conclusion
Recruiting is
Marketing
Recruiting is marketing.
THE COMPLETE RECRUITING FUNNELTHE COMPLETE RECRUITING FUNNEL
#jvchat
11% Visitors to Applicants
12% Applications to Interviewees
17% Interviews to Offers
89% Offers to Hires
0.2% Top-bottom
42 Days Average Time to Hire
59 Average # of applicants per req
THE COMPLETE RECRUITING FUNNEL
#jvchat
THE COMPLETE RECRUITING FUNNEL
TOP OF THE FUNNEL
Employment Brand and Sourcing
POLL QUESTION
Which section of your
organization’s recruiting funnel do
you think needs the most work?
•  Employment Branding
•  Sourcing
•  Candidate Experience
•  Candidate Selection & Onboarding
•  Overall Data and Insight
#jvchat
EMPLOYMENT BRANDING
#jvchat
said employment branding
was the #1 factor in
considering a new job!
56%
Source: LinkedIn Talent Pulse Report, 2014
In Marketing, 60% of the
decision making process is
complete before someone talks
to us.
It’s not difficult to imagine the
same for Job Seekers as more
information, reviews, and
industry news is available.
Source: CEB (Corporate Executive Board) Study, 2012#jvchat
TELL YOUR STORY
Figure out why your employees
accepted the job at your
company and why they’ve stuck
around
Try:
•  Holding 1:1 interviews with
your top employees
•  Surveying employees on a
regular basis
#jvchat
PROMOTE YOURSELF
Get your employees engaged in
the recruiting process through
social media promotion
•  Run contests for most posts or
re-tweets
•  Broadcast the best social sharers
•  Celebrate when referrals become
new hires!
#jvchat
Tenable, a software company
based in Maryland, created a
social campaign to attract people
to their career site
•  744 career site visits within their
campaign’s first 24h
•  Overall 215% increase in career site
views through social media sourcing
campaigns
215% INCREASE IN CAREER SITE VIEWS
#jvchat
CRM SOURCING &
RECRUITMENT MARKETING
Millennials hold 15-20
jobs in their lifetime.
Making the need to create and
maintain a relationship that
much stronger
#jvchat
The average millennial
changes jobs every 1-4
years.
Which means you’re
essentially building a
completely new company
every 4 years.
#jvchat
© 2016 Jobvite, Inc.
Nearly 75% of respondents
expressed frustration at
marketing content not
personalized to their interests.
Recruiting outreach should be
personalized too.
GET PERSONAL
#jvchat
 Source: 2013 Online Personal Experience study 
A passive pipeline
starts with the
audience.
Using a CRM, or even an
Excel spreadsheet of
sorted contacts, is a
great place to start.
#jvchat
Make sure to track and
measure your top sourcing
channels from LinkedIn to
social media to career fairs
TIME TO START ACTIVELY SOURCING
#jvchat
2013 Online Personal Experience study
Employers who used social media
to hire found a 49% improvement
in candidate quality
over candidates sourced only through traditional recruiting channels.  
Source: Top Recruiting Statistics, http://blog.capterra.com/top-15-recruiting-statistics-2014/
With employees using Jobvite
to share Talend’s content
through their vast social media
networks, the company saw a:
•  145% increase in referral hires
•  67% overall increase in candidate
pipeline
145% INCREASE IN REFERRAL HIRES
#jvchat
MIDDLE OF THE FUNNEL
Candidate and Hiring Team Engagement
Optimizing the apply process
Engaging hiring managers
Improving the candidate
experience
#jvchat
POLL QUESTION
How long does it take to fill
out your application?
•  1-5 Minutes
•  6-10 Minutes
•  11+ Minutes
#jvchat
LONGER APPLICATIONS – MORE DROP-OFF
#jvchat
SOLUTIONS
Meet with hiring managers
regularly
Implement SLAs to ensure
candidates don’t wait too long
for next steps
Use Jobvite’s Hiring Team app to
make interview feedback quick
and easy
#jvchat
of candidates with a bad
applicant experiences
would would never seek
employment again
42%
would join companies that
created great impressions, even
if they offered salaries 5% below
the lowest acceptable offer
68%
BJ’s Restaurant re-structured
their entire apply process
•  Saw a 30% increase in
applications
•  Dramatically lowered their drop-
off rate
•  Continued to personalize the
application process with
individualized follow-up
questions and emails
#jvchat
BOTTOM OF THE FUNNEL
Onboarding and Analytics
POLL QUESTION
What percentage of new
employees were disappointed in
their decision to accept a job?
•  2%
•  10%
•  35%
•  50%
#jvchat
Half of new employees were
disappointed in their decision
to accept a job
12.5% were failures within the
first twelve months
#jvchat
 Source: Development Dimensions International’s global research survey
In an Aberdeen Group report,
companies that excelled at
onboarding achieved a stellar
91% employee retention rate.
Compare that to the 30%
retention rate achieved by
companies with less strategic
onboarding programs
#jvchat
 Source: Development Dimensions International’s global research survey
ANALYTICS
Measuring and assessing your
funnel’s performance from
employment branding to
candidate selection will create a
sustainable pipeline and funnel
#jvchat
THE COMPLETE RECRUITING FUNNELTHE COMPLETE RECRUITING FUNNEL
#jvchat
11% Visitors to Applicants
12% Applications to Interviewees
17% Interviews to Offers
89% Offers to Hires
0.2% Top-bottom
42 Days Average Time to Hire
59 Average # of applicants per req
CONCLUSION
Facing a slowing economy?
INVEST IN YOUR RECRUITING
•  Prove your team’s ROI
•  Educate your execs
•  Prepare for the
unpredictable future
INVEST IN YOUR RECRUITING
#jvchat
SUMMARY
#jvchat
You can start tackling gaps in your recruiting funnel
CRM and Sourcing – Start building a list in
Excel of interested contacts, using tags to
segment them
Recruitment Marketing – Map out target
candidate profiles, execute simple but
personalized mail-merge email campaigns
Hiring Manager/Candidate Engagement –
Host monthly or quarterly 1:1s with your
top managers, implement an employee
referral incentive program
Analytics – Create simple dashboards of
your most important metrics like time-to-
hire or new jobs created
Q&A
@matthewdsinger
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Demystifying the Recruiting Funnel

  • 1. #WFwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
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  • 7. DEMYSTIFYING THE RECRUITING FUNNEL Welcome to
  • 9. Worked within HR and recruiting software for 10+ years • Currently VP of Marketing at Jobvite • Director of Marketing at SuccessFactors/SAP Twitter: @matthewdsinger MATT SINGER VP of Marketing #jvchat MATT SINGER, VP of Marketing
  • 10. AGENDA Top-of-funnel •  Employment brand •  Sourcing Middle-of-funnel •  Candidate experience •  Hiring team engagement Bottom-of-funnel •  Onboarding •  Analytics Conclusion
  • 12. THE COMPLETE RECRUITING FUNNELTHE COMPLETE RECRUITING FUNNEL #jvchat 11% Visitors to Applicants 12% Applications to Interviewees 17% Interviews to Offers 89% Offers to Hires 0.2% Top-bottom 42 Days Average Time to Hire 59 Average # of applicants per req
  • 13. THE COMPLETE RECRUITING FUNNEL #jvchat THE COMPLETE RECRUITING FUNNEL
  • 14. TOP OF THE FUNNEL Employment Brand and Sourcing
  • 15. POLL QUESTION Which section of your organization’s recruiting funnel do you think needs the most work? •  Employment Branding •  Sourcing •  Candidate Experience •  Candidate Selection & Onboarding •  Overall Data and Insight #jvchat
  • 17. #jvchat said employment branding was the #1 factor in considering a new job! 56% Source: LinkedIn Talent Pulse Report, 2014
  • 18. In Marketing, 60% of the decision making process is complete before someone talks to us. It’s not difficult to imagine the same for Job Seekers as more information, reviews, and industry news is available. Source: CEB (Corporate Executive Board) Study, 2012#jvchat
  • 19. TELL YOUR STORY Figure out why your employees accepted the job at your company and why they’ve stuck around Try: •  Holding 1:1 interviews with your top employees •  Surveying employees on a regular basis #jvchat
  • 20. PROMOTE YOURSELF Get your employees engaged in the recruiting process through social media promotion •  Run contests for most posts or re-tweets •  Broadcast the best social sharers •  Celebrate when referrals become new hires! #jvchat
  • 21. Tenable, a software company based in Maryland, created a social campaign to attract people to their career site •  744 career site visits within their campaign’s first 24h •  Overall 215% increase in career site views through social media sourcing campaigns 215% INCREASE IN CAREER SITE VIEWS #jvchat
  • 23. Millennials hold 15-20 jobs in their lifetime. Making the need to create and maintain a relationship that much stronger #jvchat
  • 24. The average millennial changes jobs every 1-4 years. Which means you’re essentially building a completely new company every 4 years. #jvchat © 2016 Jobvite, Inc.
  • 25. Nearly 75% of respondents expressed frustration at marketing content not personalized to their interests. Recruiting outreach should be personalized too. GET PERSONAL #jvchat Source: 2013 Online Personal Experience study 
  • 26. A passive pipeline starts with the audience. Using a CRM, or even an Excel spreadsheet of sorted contacts, is a great place to start. #jvchat
  • 27. Make sure to track and measure your top sourcing channels from LinkedIn to social media to career fairs TIME TO START ACTIVELY SOURCING #jvchat 2013 Online Personal Experience study
  • 28. Employers who used social media to hire found a 49% improvement in candidate quality over candidates sourced only through traditional recruiting channels.   Source: Top Recruiting Statistics, http://blog.capterra.com/top-15-recruiting-statistics-2014/
  • 29. With employees using Jobvite to share Talend’s content through their vast social media networks, the company saw a: •  145% increase in referral hires •  67% overall increase in candidate pipeline 145% INCREASE IN REFERRAL HIRES #jvchat
  • 30. MIDDLE OF THE FUNNEL Candidate and Hiring Team Engagement
  • 31. Optimizing the apply process Engaging hiring managers Improving the candidate experience #jvchat
  • 32. POLL QUESTION How long does it take to fill out your application? •  1-5 Minutes •  6-10 Minutes •  11+ Minutes #jvchat
  • 33. LONGER APPLICATIONS – MORE DROP-OFF #jvchat
  • 34. SOLUTIONS Meet with hiring managers regularly Implement SLAs to ensure candidates don’t wait too long for next steps Use Jobvite’s Hiring Team app to make interview feedback quick and easy #jvchat
  • 35. of candidates with a bad applicant experiences would would never seek employment again 42%
  • 36. would join companies that created great impressions, even if they offered salaries 5% below the lowest acceptable offer 68%
  • 37. BJ’s Restaurant re-structured their entire apply process •  Saw a 30% increase in applications •  Dramatically lowered their drop- off rate •  Continued to personalize the application process with individualized follow-up questions and emails #jvchat
  • 38. BOTTOM OF THE FUNNEL Onboarding and Analytics
  • 39. POLL QUESTION What percentage of new employees were disappointed in their decision to accept a job? •  2% •  10% •  35% •  50% #jvchat
  • 40. Half of new employees were disappointed in their decision to accept a job 12.5% were failures within the first twelve months #jvchat Source: Development Dimensions International’s global research survey
  • 41. In an Aberdeen Group report, companies that excelled at onboarding achieved a stellar 91% employee retention rate. Compare that to the 30% retention rate achieved by companies with less strategic onboarding programs #jvchat Source: Development Dimensions International’s global research survey
  • 42. ANALYTICS Measuring and assessing your funnel’s performance from employment branding to candidate selection will create a sustainable pipeline and funnel #jvchat
  • 43. THE COMPLETE RECRUITING FUNNELTHE COMPLETE RECRUITING FUNNEL #jvchat 11% Visitors to Applicants 12% Applications to Interviewees 17% Interviews to Offers 89% Offers to Hires 0.2% Top-bottom 42 Days Average Time to Hire 59 Average # of applicants per req
  • 45. Facing a slowing economy? INVEST IN YOUR RECRUITING
  • 46. •  Prove your team’s ROI •  Educate your execs •  Prepare for the unpredictable future INVEST IN YOUR RECRUITING #jvchat
  • 47. SUMMARY #jvchat You can start tackling gaps in your recruiting funnel CRM and Sourcing – Start building a list in Excel of interested contacts, using tags to segment them Recruitment Marketing – Map out target candidate profiles, execute simple but personalized mail-merge email campaigns Hiring Manager/Candidate Engagement – Host monthly or quarterly 1:1s with your top managers, implement an employee referral incentive program Analytics – Create simple dashboards of your most important metrics like time-to- hire or new jobs created
  • 49. #WFwebinar         Please complete the webinar evaluation.
  • 50. #WFwebinar         Register for the next Webinar! Human Capital Analytics Is a Journey: Wear Comfortable Shoes Wednesday, June 22, 2016 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Workforce Webinars at events.workforce.com/webinars OR click the icon on the widget bar!