During this webinar, you will learn how to create virtual learning environments to complement your existing learning management system through increasing learner engagement, improving knowledge retention and reaching learners at their point of need. This interactive webinar will feature guidance on how to: Increase the reach and effectiveness of your training programs. Use a virtual learning environment to provide an outstanding learning experience. Enhance and extend your existing learning management system. Extend the life of training sessions and content.

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Beyond the LMS: Building a Virtual Learning Strategy

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Speaker: Tom Masotto
Vice President, Virtual Learning Strategy
ON24 INC.
Moderator: Kellye Whitney
Associate Editorial Director
Chief Learning Officer magazine
Beyond the LMS: Building a Virtual Learning Strategy

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Explore the Virtual Learning Edge to see how a virtual learning environment can improve your company’s training programs.

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Frequently Asked Questions

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Kellye Whitney Associate Editorial Director Chief Learning Officer magazine
Beyond the LMS: Building a Virtual Learning Strategy

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Tom Masotto
Vice President, Virtual Learning Strategy
ON24 INC.
Beyond the LMS: Building a Virtual Learning Strategy

11. Beyond the LMS Building a Virtual Learning Strategy
Tom Masotto Vice President
Virtual Learning Strategies

12. 12 | ©2013 ON24, Inc.
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What’s Driving Virtual Learning?
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Case Studies & Benefits
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Key Components of a Virtual Learning Strategy
Topics

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Challenges: Global Workforce
Over 36% of learning professionals say “global workforce” is one of their biggest training challenges.
ON24 Survey of Learning Professionals, 2012

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Challenges: Learner Engagement
Over 85% of learning leaders said “improving engagement” is a key reason for incorporating virtual learning environments.
Training Industry Survey, 2013

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Challenges: Millennial Expectations
In 2020, Millennials projected to be 50% of the US workforce

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Our LMS looks static and ugly
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Our LMS is confusing for users to navigate
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Our LMS doesn’t invitingly display course titles and demos
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Our LMS does not have a mobile app (nor is it optimized for mobile)
Challenges: LMS Usability
Source: “12 Common Complaints about Learning Management Systems”, Allison Bickford.
Four of the Top 12 LMS complaints relate to “Usability”

17. Enhancing the LMS Experience
Administration and Reporting
Content Creation
Learner Experience
Existing LMS
Platforms
Course/Assessment Authoring Tools
Virtual Learning
Environments

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Virtual Learning Environments: Application Areas
New Hire Onboarding
Leadership Development
Sales / Partner Training
Employee Learning

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Marriott: New Hire Onboarding

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Objective
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Provide new college hires in 73 countries a platform that helps accelerate their career development and sets them up for success
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Problem
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Multiple paper-based onboarding programs
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Inconsistent messaging and training
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Solution
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Virtual onboarding environment in 22 languages
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Live webcasts and e-learning to deliver global training
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Scheduled chats with executives to reinforce principles
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Global consistency with options for regional training
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Return on Investment
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Shorter time-to-productivity & increased retention of future leaders
Marriott: New Hire Onboarding

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Sodexo: Sales Enablement

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Objective
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Bring together 4,500 US-based sales managers to communicate and share learning around specific topics
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Problem
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Increase training frequency, attendance and participation
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Reduce training costs
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Solution
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Virtual leadership environment with webcasts & scheduled Q&A
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“Waves” of self-paced training to encourage return visits
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Virtual president’s club to recognize team member successes
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Return on Investment
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$1.4 million in cost savings annually
Sodexo: Sales Enablement

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PwC: Leadership Training

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Objective
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Host a virtual tax conference for over 650 executives to unite and educate teams while delivering a first-class online experience
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Problem
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Needed online format for cost cutting and executive time constraints
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Deliver same high-quality content and networking opportunities
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Solution
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Virtual environment with live educational webcasts
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Departmental booths focusing on key training topics
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Strongly encouraged participation in networking and Q&A sessions
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Return on Investment
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Over $1 million in cost savings and 80% recommendation rate
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Higher participation from senior partners and subject matter experts
PwC: Leadership Training

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How are you using virtual learning today (select all that apply)?
A.
Onboarding
B.
Leadership development
C.
Sales / partner training
D.
General employee training
E.
Other virtual training
F.
Not using virtual learning today
Poll #1 (select all that apply)

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Key Components of a Virtual Learning Strategy
Intuitive & Engaging
Game-Based Learning
Social & Interactive
Formal & Informal

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Design a familiar, welcoming environment

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Keep it simple

29. Design clear, logical navigation
Provide navigation between your virtual locations tailored to your audience, use case and personal preferences.

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Support multiple languages

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Optimize for tablets & mobile phones

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Make it “fun”

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Improve engagement with interactive content

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Key Components of a Virtual Learning Strategy
Intuitive & Engaging
Game-Based Learning
Social & Interactive
Formal & Informal

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39% of learning leaders plan to incorporate social networking tools into their talent development programs.
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Popular social media
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Enterprise networking
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Idea storming
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Group discussions
Significant interest in social learning
Training Industry Survey, 2013

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Incorporate Twitter and LinkedIn
While social networking is best known for Facebook, Twitter and LinkedIn are most appropriate for talent development programs.

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LinkedIn is most popular choice for executives

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Leverage your enterprise networking tools
Enterprise social networking enables communications and sharing of information between a company’s employees.

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Offer multiple options for interactions
Ad hoc group discussions allow learners to informally interact, share ideas, and learn from others.

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Encourage discussion via thoughtful questions
Idea storming enables the gathering and prioritization of ideas and comments contributed by learners.

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Offer forums for asynchronous discussions
Message boards or forums allow threaded discussions in the form of posted messages around a common set of topics

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Make experts easy to locate
An expertise directory is a searchable list that includes employees’ areas of professional expertise

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Key Components of a Virtual Learning Strategy
Intuitive & Engaging
Game-Based Learning
Social & Interactive
Formal & Informal

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Associate points with learning activities
Contests can be used to bring learners into virtual environments, drive specific activities, and encourage networking.

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Drive optional learning using contests

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Drive learning using individual competitions

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Drive learning using team-based competitions

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Add game designs to your virtual environment

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Add scavenger hunts to your virtual training

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Key Components of Virtual a Learning Strategy
Intuitive & Engaging
Game-Based Learning
Social & Interactive
Formal & Informal

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Provide formal training in virtual classrooms

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Blend with self-paced training

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Augment with quarterly town hall meetings

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Add peer collaboration in breakout rooms
Virtual breakout rooms provide secure locations for cohorts to network, interact, share information, and jointly work on projects.

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Incorporate industry blogs
Industry blogs are useful for sharing knowledge, perspectives and information to internal and external audiences

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Learn from experts in informal discussions
Webcam scheduled discussions allow coaches, mentors and experts to share perspectives and answer questions

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Add coaching & mentoring via 1:1 interactions
One-to-one chat allows personal communications between learners, coaches, mentors and others.

58. 58 | ©2013 ON24, Inc.
Would you like to learn more about how organizations are using virtual learning environments?
A.
Yes
B.
No
Poll #2 (select one)

59. 59 | ©2013 ON24, Inc.

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