1.
Fundamental impacts from technology on main (Re)insurance drivers
GROWTH Data driven acquisition & services, New ecosystems & models
RISK Personalised, predictive & preventive, new risk pools access
COST Systematic process automation, better data interfaces
Source: * PWC 2017 Insurance CEO survey

2.
Adapted from a KPMG 2016 Source
Discover Explore
Select
Product
Apply
Approve &
Underwrite
Service &
Engagement
Claims
Influencers on
the buying
decision
Un-traditional
providers and
distributors
that own the
customer
Comparison
platforms and
aggregators
Online vs. person,
robo advisors vs.
agent
New risks/
emerging
products
Simplified
and use of 3rd
party data
Automated,
Online &
Mobile
Personalization
using 3rd
party data
Automated &
real-time
using 3rd
party data
Instant
Gratification
Iterative and
predictive customer
service & support
Automation
of process
Shift from
Claims to
Prevention
The enhanced insurance value chain
Source: Adapted from KPMG 2016

3.
Insurtech is here to stay
Incl. Zhong An USD 0.93b
0.14
0.35
0.27
0.87
2.67
1.69
28
46
63
91
122
173
2011 2012 2013 2014 2015 2016
Insurtech Financing
Amount ($B) Nb Deals
Source: CB Insights Jan 2017

4.
Insurtech is here to stay
Source: CB Insights Tech review 2016
Global IT spent by Insurers USD188b in 2017 (Gartner estimation)
Global VC-backed tech startups financing trends 2012-2016

5.
Insurtech are now across all service lines
Source: McKinsey April 2017
8%
4%
17%
10%
7%
5%
3%
11%
8%
6%
3%
2%
9%
5%
2%
PRODUCT MARKETING DISTRIBUTION U/W, PRICING CLAIMS
Top500 Insurtech solutions
P&C Health Life

6.
Insurtech already covering the entire value chain
Source: Swiss Re Institute June 2017, based on information from company websites and media reports
% share by number of start-up investments 2014-2016

7.
Source: FTPartners Research Insurtech 2016

8.
Source: Commerzventures top 50 Insurtech study
68% of top50 global Insurtech
are enablersrather than
disruptors

9.
Asian insurers have already started the journey
Build
Acquire
Partner
Incubate
Invest
Ping An Ventures
31 investments
USD 4.7b+
China Life
9 investments
USD 9.5b+
Taikang Life
2 investments
USD 600M+
MetLife
2 investments
USD 386M+
AXA Ventures
39 investments
USD 142M+Manulife
10 investments
USD 264M+
Metlife Lumens Lab
Singapore 2014
Aviva Digital Garage
Singapore 2016
AIA Edge Lab
HK/Singapore 2015 AIA HealthTech Accelerator
HK/Singapore 2015
Swiss Re Insurtech Accelerator
Bangalore 2016
Manulife Loft
Singapore 2016
AXA Lab
Shanghai 2015
Ping An Fintech Accelerator
Shanghai 2014
Taikang Life
Innovation Lab 2000
B3i Blockchain
insurance consortium 2016
Ping An, AIA
Discovery Vitality 2013
Taikang Life
We Chat Health 2014
Ping An, Alibaba, Tencent
Zhong An 2013
AXA Facebook
Linkedin 2015
Swiss Re
IBM Watson 2015
Ping An Direct 2014
50,000 employees
Manulife DBS
Digital Innovation USD70M
Aviva, Tencent 2017
Source: CB Insights 2016, Companies websites and Swiss Re research

10.
Technologies impacting (re)insurance
Source: Swiss Re Institute June 2017, based on information from company websites and media reports
samplef from the 300 best known and well funded insurtech startups 2014-2016

11.
Technologies impacting Life & Health (re)insurance
Internet of
Thing
A.I. & Smart
Analytics
API
Insurance
Digital
Engagement
Distributed
Ledgers
Health &
GeneTech

12.
 Marketing vs Health Outcome
 Regulation, Data privacy, Cyber threat
 Healthcare ecosystem integration
 Scalability & Monetisation
Kuai Biometrics
Proteus Pills
Doppler Labs
Roche CGM
IoT Data
for Health
insights
Phone
sensors &
Apps
Wearables
Connected
medical
devices
Ingestibles
Hearables
Body scan
Moodables
Home
companions
Takeda MDD Cognitive App
Thync mood elevation
Abbott Freestyle
Sources: vendors websites
ECG shirtsMotiv ring
e-health tatoo
Amazon Alexa
Cutii Ageing
Companion
Shape scale
Gatebox holographic
companion

13.
Emerging tech-enabled L&H solutions across Asia
The Journey to Dynamic Risk Management

14.
Digital Health in China - Ping An Good Dr App
A family doctor for every family, an electronic health record for each person, a health insurance plan for everyone
Source: Ping An Good Doctor App

15.
Digital Health in China - Ping An Good Dr App
 Free diagnosis, treatment and online appointment booking to reputed public hospitals
 24/24h doctors consultation through text, pictures, and video
 Health check-ups & gene tests
 Online store for drugs, healthcare products, cosmetics (home delivered)
 Healthcare-related articles and health microblog-style discussion
 One stop health management platform for corporates
Source: Ping An Good Doctor App
Apr2015
App launched
Dec2015
77m users; 50,000 doctors
(incl. 1,000 self-owned), 3,000
hospitals, 1,200 pharmacies,
400 check-up facilities
May2016
Raised USD 500M, valuation at
USD 3b
Dec2016
130M users, 26M monthly
active users, up to 440,000
daily inquiries

16.
Digital Health in China - BAT are on the move
Source: Chunyayisheng, Baidu, Alibaba & Tencent websites
Baidu unveiled a “Siri for health”
checkups in August 2015. The
company launched a voice
recognition app called Ask-a-
doctor . It gives users a diagnosis
after they voice their symptoms
and directs them to a nearby
doctor.
Baidu also invested in a mobile
health startup Quyi.
However Baidu closed its mobile
health unit and flagship app
Baidu doctor on Apr1,2017.
Launched AliHealth that
conducts online video
diagnoses, provide
electronic prescriptions and
deliver drugs to patients.
Alibaba also invested in
Wanliyun a medical cloud
platform where physicians
can conduct remote image
examination (X-rays, CT
scans, MRI) with patients.
Alibaba is also a investor in
Zhong An (leverage Taobao
platform to sell to SMEs)
Chunyayisheng – large
mobile platform for
doctors to make
appointments at
hospitals, provide 24-7
access to doctors online,
and a list of trending
health issues and hot
topics. Developing
insurance products with
PICC and has opened
their own clinics.
92M registered users,
490,000+ doctors.
2000+ mobile healthcare apps in china providing medical
advices, appointment booking & niche services
Launched We doctor - 560M
users covering 120M families.
Tencent also invested in a
pharmaceutical company
Joincare's Qdoc, providing a
mobile app offering online
medical services and in
GuaHao.com which helps users
schedule appointments
Tencent is a major investor of
Zhong An (with Alibaba & Ping
An) – the leading digital
insurance in China. Also
partnered with Aviva for
launching a digital health Insurer
in HK in CNY 2018

17.
Tech-enabled tailored protection products
Using anonymized data from search engines and
social media to identify consumer/communities
needs that aren’t being addressed by mainstream
insurers/digital aggregators.
Target each group with personalized social media Ad
and onboard them digitally providing group discount.
BBM/Ping An China: white-labelled with Ping
An and launched 7 tailored insurance
products on WeChat and QQ
Covering altitude
sickness for Hikers
Covering Food Poisoning
for adventurous eaters
40% of insurance premiums are in the “long tail” of niche insurance needs (Swiss Re)
Bought By Many UK: 300
groups, 268k users, 18.6%
Avg discount
Source: Bought By Many

18.
Some of our tech innovation initiatives
Our Vision
Swiss Re /
Stanford Data
Science
Predictive Health, IoT
SwissRe / IBM
Hackathon
Swiss Re Insurtech
Accelerator Programme
IoT, Digital engagement, AI,
Protection gap
Insurtech Accelerator
programmes sponsorships
Swiss Re Institute
Research & Innovation
Blockchain B3i
Insurance consortium
Swiss Re Smart
Analytics
Swiss Re Solutions Group
P&C, Health & Medical, Insurtech,
Inforce Management
Swiss Re PIA
Principal Investment &
Acquisition
Swiss Re
Digital Catalysts
The Digital Insurer
sponsorship
Thought leadership, Conferences &
China newswire

19.
 Asian insurers are investing heavily in digital transformation that will
enable them to innovate
 Access to new data & technologies provide a radical transformation
opportunity for insurers
 New technologies will support stronger customer engagement aiding
distribution models and processes.
 Underwriting & risk management practices can be potentially improved by
reducing the length and invasiveness of risk assessment and risk
management; enhancing risk selection and refining policy pricing.
 Support a better understanding of underlying risk factors in a digital
environment
 There are multiple strategies for insurers to innovate with insurtech /tech
giants from partnership to investment
 But not all tech innovation will succeed - adoption of test & learn
approaches in secure environments with insurtech, reinsurers & regulators
is key to success !

20.
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