Following your analysis of the business environment and the
business and IT requirements, Myra Morningstar has decided to
move ahead and implement an IT solution. She has asked you
to identify an IT solution and explain what the steps would be
to implement it. For this assignment, you will develop an
annotated outline that identifies an appropriate IT solution and
the next steps to implement the solution. Resources to assist
you in developing the annotated outline follow the Assignment
Instructions below.
In Stage 4, you will prepare an
annotated outline
of your
proposed IT solution
and the
next steps
in the implementation of that solution. The next steps will
include: project management, system development life cycle,
process changes, training and measurements of success as they
apply to the process being improved and the IT solution you are
proposing.
Since UMUC Haircuts is a small business, Myra should take
advantage of a Software as a Service (SaaS) or cloud-based
system that has already been developed and is maintained and
operated by a vendor. You should do some research and find a
vendor-provided solution that will support the process that is
being improved. Refer to the process model and your Stage 2
inputs, processing and outputs that define the business
requirements; and refer to your Stage 3 IT requirements as you
select an appropriate solution. Consider the cost of the solution
as you make your choice, so that your recommended solution
will be affordable for Myra.
Assignment:
Outline of IT

Solution
and Next Steps
Your annotated outline will define and explain the IT solution
you are proposing and address each of the next steps shown
below that UMUC Haircuts will take to implement your
technology solution.
I.
Project Description:
A.
Introduction
1.
Strategy for competitive advantage: (just name the strategy)
2.
Business process to be improved: (just name the process)
B.
Proposed solution and IT components needed to implement the
project

1.
Selected system
a)
I
dentify the vendor and the system you selected to improve the
process at UMUC Haircuts
.
b)
Explain why you selected that system over others, including
how it best meets the business requirements (see Stage 2) and
IT requirements (see Stage 3) of UMUC Haircuts. Explain
if/how cost was a factor in your selection.
2.
Major hardware needed
–
list the hardware components that Myra will need to install at
UMUC Haircuts in order to implement your proposed solution.
3.
Facility requirements – identify where Myra should place the
hardware.

4.
Telecommunication needs -
identify what kind of telecommunications will be needed for the
solution, including local connectivity inside UMUC Haircuts
and internet access, if appropriate, and whether it will be used
for data, voice and/or video.
C.
Business resources needed to complete the project.
1.
It Skills & Services –
identify the technical skills needed to implement the solution
including application knowledge, social media skills, and
technology installation, and who should perform the tasks.
2.
Cost of proposed solution – you do
NOT
need to show the costs for the system. Instead, you should state
what aspects of your proposed solution make it cost-effective
for Myra's small business. Be sure to consider the Total Cost of
Ownership, which includes the ongoing maintenance, update
and replacement costs of any hardware, software,

telecommunications, etc., in your explanation of cost-
effectiveness.
II.
Project Management – the system implementation is a small
scale project, but it still requires project management,
especially in the areas listed below.
A.
Triple constraints – explain how Myra can control the scope,
schedule and cost of implementing the system.
B.
Human resource management – identify who Myra should
involve in implementing the system and what function each
would perform.
C. Risk management -
Identify the major risks associated with your proposed solution
and what should be done to mitigate those risks (prevent them
from occurring). You should include
at least 3 risks
(business risks, technical risks, project risks, security risks or
implementation risks, etc.) and corresponding mitigation
strategies.
III.

System Development Life Cycle (SDLC) – even though Myra is
implementing a system that has already been developed and is
in use by other small businesses, the phases of the SDLC still
apply as there are things Myra should consider or do in each
phase. For each phase, explain what Myra needs to do to
implement your proposed solution.
A. System Investigation
B. System Analysis
C. System Design
D. Programming or System Configuration
E. Testing
F. Implementation
G. Operations and Maintenance
IV.
Business Process Changes – explain how the business
process(es) will need to change once your technology solution
is implemented (what will be done differently).
V.
Employee Training – explain the training that employees will
need to use the new system effectively, and how and when it
will be conducted.
VI.

Defining Success – identify at least 3 things that can be
"measured" to determine if the process has been improved and
other ways that Myra will know if the IT solution has helped
her business.
R
eferences:
Incorporate
at least one
external resource (NOTE: two or more external resources are
required to receive all possible points) into your paper on an
area of your choice. An external resource is a resource other
than those provided in the class or text book. Incorporate a
properly formatted APA citation in the text of your document.
Then,
place an APA style list of resources in this section.
Formatting:
For academic writing, the writer is expected to write in the third
person. In third person, the writer avoids the pronouns I, we,
my, and our. The third person is used to make the writing more
objective by taking the individual, the “self,” out of the writing.

This method is very helpful for academic writing, a form in
which facts, not opinion, drive the tone of the text. Writing in
the third person allows the writer to come across as unbiased
and thus more informed.
·
Write a short concise outline: 3-4 pages of content.
·
An annotated outline provides the basic information in
full sentences
, but in outline form rather than in paragraph form.
·
You should provide all of the important facts, without the
expanded discussions used in full papers.
·
Each entry should be single spaced; double spacing should be
used between entries, as shown in the assignment outline above.
·
Make sure all entries in your annotated outline are complete
sentences.

·
If you need to use multiple sentences for an entry, use the
outline format and list them individually. Do not write
paragraphs or more than one sentence per outline entry.
·
Use
at least
one external resources with APA formatted citation and
reference.
·
Include a title page and a reference page.
·
Compare your final work to the rubric to be sure you have met
content and quality criteria.
·
Submit your paper as a Word document, or a document that can
be read in Word.
·
Your submission should include

your last name first in the filename
:
Lastname_firstname_Stage _4
Outline Resources:
Create a document outline in Word from Microsoft:
http://office.microsoft.com/en-us/word-help/create-a-document-
outline-RZ006105145.aspx?section=1
Information for creating outlines in all versions of WORD:
http://web.archive.org/web/20121015174117/http://www.dummi
es.com/how-to/content/how-to-use-word-2010s-outline-
view.html
You Tube:
How To Create an Outline in Microsoft Word
http://www.youtube.com/watch?v=Sfu1AnJappg
An outline example.
(Please note that full sentences are required for this assignment)
:

It is recommended that you use no more than 3 levels for
clarity. Use Roman Numerals for the highest level entries.
Using the automatic outlining format in Word will help:

GRADING RUBRIC:
Your assignment will be graded according to the rubric below.
The "right" and "wrong" answers have to do with whether or not
you correctly incorporated the concepts from the course and
addressed all areas of the assignment. Your “next steps” must
be defined specifically for
UMUC Haircuts
, addressing its operation and its environment and your
proposed technology solution. Use the Rubric below to be sure
you have covered all aspects.

Case Study, Stage 4 Rubric : Outline of IT