More and more hotels globally are replacing their existing legacy property management systems by cloud based offerings. New hotels are actually choosing cloud based over legacy ones. Hotelogix being a cloud based solution has witnessed this against, even legacy giants like Opera! Cloud based solutions have given the small and mid-sized properties to compete at a level playing field with higher starred properties.This technology saves you more that 75% of cost, increases operational efficiency by more than 75% as against legacy solutions and more...
In this Webinar our Guest Speaker Francis Patrick Favoreal the Founder, Chairman & CEO of Enable Hospitality, Inc. discusses the reasons why small and mid-sized Hotels are preferring Cloud Based solutions to handle business operations over Legacy Systems.
2. 2
Warmest greetings from the Philippines
to all participants of this webinar!
• Let me first give you some tidbits about yours
truly..
• Been in the Philippine hotel management
profession for 18+ years.
• After a 5 year stint with an international chain
in two locations in the Philippines...
• Renovated, constructed, opened and
managed 18 independent hotels/resorts as of
today.
• 5 independent hotels/resorts currently being
constructed and in the pipeline.
• These are all medium size establishments
from 50-120 guest rooms.
• Through research, found out about cloud
PMS in 2010 and have been using Hotelogix
ever since.
Pat Favoreal
3. 3
Opening & Managing
Hotels: not easy.
• The hardware & physical component
must be done right.
• The humanware & people element
must be exceptional.
• The software (process & procedures)
element must be efficient and
practical.
• All of the above must be within the
organization’s budget parameters.
• I congratulate you for being in this
industry and I hope you are able to
command and control all of the
above.
4. 4
In the next 20
minutes...
I will be taking you through the
advantages of cloud PMS
technology versus the
traditional legacy PMS.
Share some of my experiences
in using Hotelogix cloud PMS.
5. 5
Just for the purposes of keeping things simple, I am
sharing with you my very own definitions:
Legacy PMS = Traditional PMS
Cloud Based PMS = New PMS
6. 6
Traditional PMS...
• Are good softwares.
• The best I have ever used
is Fidelio - Opera.
• I have also seen
Harmony, Amadeus,
Fiesta, Maestro, IFCA &
Aremis.
7. 7
New PMS makes more sense for
Small & Medium Size properties vs.
the Traditional PMS.• Let me
take you
through
the 11
dimensio
ns I used
in
comparin
g New
PMS &
Traditiona
l PMS.
1. Cost Effectiveness1. Cost Effectiveness
2. Access2. Access
3. Maintenance3. Maintenance
4.4. Speed of implementation.Speed of implementation.
5. Training5. Training
6. Support6. Support
7. Distribution7. Distribution
8. Flexibility8. Flexibility
9. Collaboration9. Collaboration
10. Performance10. Performance
11. Security11. Security
8. 8
1. Cloud PMS is cost effective and
will work best for Small to Medium
size properties.
• On cost
Effectiveness:
• Properties
choose legacy
PMS but cloud
PMS like
Hotelogix is the
practical choice.
LEGACYLEGACY CLOUDCLOUD
Network wires, servers &
technological infrastructure to
support the usage of PMS.
For Cloud PMS, you just need to
sign up.
For a 50 room property, the initial
investment would be between 25k
to 75k USD (servers, hardware,
licenses, internal wiring & software.
For a 50 room property, the initial
investment would only be from
USD 500 to 1,350.
Annual maintenance cost would
range from 5k-25k USD per year.
Will cost up to USD 1,794 per year
as active subscription.
Recurring costs for system
upgrades, product upgrades,
software upgrades.
No recurring upgrade costs
because any upgrade done on the
cloud is automatic and the benefit
is passed on to the consumer.
Initial Investment:
Legacy.............$75,000
Cloud................$1,350
Savings.............
$73,650
Annual Recurring:
Legacy...............$5,000
Cloud (sub)........$1,794
Savings..............$3,206
9. 9
2. Access to cloud PMS is anywhere
where there is internet connection.
• On Access:
• Cloud PMS is
easy to
access and
fits the busy
lifestyle of
Hotel owners
and
executives.
• Virtual
managemen
t is a key
advantage of
cloud
systems vs.
legacy
systems.
LEGACYLEGACY CLOUDCLOUD
You must be in the work station to access
your PMS.
As long as one has internet, hotel owners
and the required personnel can access
their hotels from any place and at
anytime.
For Hotel Owners & Executives that travel
a lot, you will need an e-mail or talk to a
hotel staff to get to the information you
need when you are away.
No dependency of waiting for someone in
the hotel to update because you can
access anywhere at any time.
Off-line On-line
10. 10
3. Cloud PMS beats Legacy PMS
when it comes to maintenance cost.
• On
Maintenance:
• We can say
that cloud PMS
like Hotelogix
is better than
legacy in terms
of maintenance
costs.
LEGACYLEGACY CLOUDCLOUD
An IT team must be organic in the hotel
personnel roster to maintain the whole
system - they do cost a lot.
No need for high level, expensive IT
staff.
Upgrades come with a price so as the
roll-over of the upgrades.
All are done on-line and they are always
available to the customer at no cost.
Too much effort and resources spent on
upgrades & maintenance work.
Not for cloud like Hotelogix.
Legacy IT Team:
1 IT Manager......$1,500
2 IT Staff.............$ 858
Total Mo............$
2,358
Cloud IT Team:
1 IT Supervisor...$ 900
Total Mo............$ 900
Savings Mo......$ 1,458
Savings Yr........$
17,496
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4.Cloud PMS easy to implement
and saves up on “work days”.
• On
Implementatio
n:
• Hotelogix
cloud PMS It is
the easiest
implementation
we have ever
done.
• On Training:
• Demos &
videos are
available
online.
Questions and
queries about
some features
can also be
done via live
chat.
LEGACYLEGACY CLOUDCLOUD
‣ Quite difficult to get a “free version”. On-line free trial is available to anyone.
You get to understand the use of the
system before hand.
System is a bit complicated and there is
only a number of people allowed
(budget) to be trained. More trainees
mean additional cost.
Very easy system to use. Demos, Videos
are available. Promotes self-training. We
even asked our staff to train from the
comforts of their home.
Work days required (exclusive of
hardware implementation) for set-up and
training is around 16-19 days.
Set-up is not more than 2 days, training
is completed in 4 days.
Usability queries are not answered
immediately (because you have to go to
a process).
Trainees can ask the support staff
anytime and get instant answers via live
chat.
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5. Support for cloud PMS
is always live on-line.
• On Support:
• Cloud PMS
like Hotelogix
is better
suited to
provide live
support and
since the
system is
available to
the support
staff at all
times,
resolving
issues and
turn around
time is
instant.
LEGACYLEGACY CLOUDCLOUD
Need to call a local partner support and
wait to be assisted.
Available live online. My staff barrage
live support with questions and they get
immediate results.
Issue resolution is timely (if there is a
local support in your locations). Takes
time if supported outside your locations.
Issue resolution is fast and instant.
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6. Cloud based PMS are much better
suited to get integrated to global on-
line market places.
• On
Distributio
n:
• No need for
extra
manpower
to manage
the various
distribution
channels. It
is faster and
cheaper
through
cloud PMS -
many of
them are
built in.
LEGACYLEGACY CLOUDCLOUD
Integrating a booking website or on-line
channels needs a significant amount of
engineering which gets defined as cost.
Most come in the package and hotels get
better integration with the online world at
a much faster pace.
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7. Cloud PMS is very flexible
compared to legacy PMS.
• On
Flexibility:
• The feeling
of being
stuck in a
system will
never
happen on
Cloud PMS.
• No Lock-in
or Long-
Term
Contracts.
LEGACYLEGACY CLOUDCLOUD
Once you have signed, you are stuck. Pay as you go. Easy to get out from if
you want to switch to another system.
No free trial for several legacy systems. Free trial available. You get to study the
system and see if it fits your hotel
property.
Other legacy systems are on paid user
licenses based on concurrent usage.
Unlimited user license.
15. 15
8. Cloud PMS has better
collaboration with ancillary systems.
• On
Collabora
tion:
• There’s a
range of
choice of
cloud
based
ancillary
systems
to
collaborate
with.
LEGACYLEGACY CLOUDCLOUD
Collaboration becomes a big overhead
cost.
Better collaboration with other systems like
CRM, accounting and HR since many of
them are on the cloud.
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9. Cloud PMS has unlimited
access to computing power.
• On
Performance:
• Cloud PMS will
perform well.
• I have been
using Hotelogix
for three years
and we never
had a down
time.
LEGACYLEGACY CLOUDCLOUD
‣ Performance is completely
dependent on the in-house
infrastructure, which always get
challenged on a daily basis with
newer releases of OS, new
software’s, newer models which
also demand more and more
computing power and storage
capacity.
Servers are on the cloud and they have
unlimited access to computing power
and storage capacity, hence will give
you better performance.
17. 17
10. Cloud PMS like Hotelogix is safe.
We have been using it for 3 years.
We never had security issues.
• On Security:
• We had doubts
before but after
3 years of using,
we never had
security
issues.
• We even started
using other
ancillary cloud
based systems
after we started
Hotelogix
because we now
believe in cloud
based systems.
LEGACYLEGACY CLOUDCLOUD
Security depends on the internal
set-up.
‣ Data gets managed at high end
data centers which have
powerful and comprehensive
built-in data security systems.
‣ Data gets backed up almost
every hour.
‣ Uptime guaranteed by data
centers at 99%.
‣ Failover and redundancy data
mechanisms are inbuilt, so if one
server goes down the data gets
switched over to another data.
‣ Just as banks are better
custodians of money than at
home, data centers are better
custodians of data than keeping
them in-house.
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Cloud PMS makes more sense for
Small & Medium Size properties vs.
Legacy PMS.
• Let
me
say it
agai
n. Cost EffectivenessCost Effectiveness
AccessAccess
MaintenanceMaintenance
Speed of implementation.Speed of implementation.
TrainingTraining
SupportSupport
DistributionDistribution
FlexibilityFlexibility
CollaborationCollaboration
PerformancePerformance
SecuritySecurity
19. 19
My Cloud PMS is Hotelogix. It makes a lot of
sense for Small & Medium Size hotels/resorts.
•It is cost effective.
•Easy to use.
•Safe.
•Allows me to manage virtually
anywhere.
•Increases my position in getting on-
line business.
•They have always supported my
small and medium size hotels very
well.
•We have 3 hotels using Hotelogix in
the past 2 years. We have saved
almost $180k because we were
using cloud PMS.
•I am excited to see more
innovations in the years to come. I
hope you do too.
It is simple but very powerful.