Interviewing skills - Part1 - Basics

Hisham Hosni
Hisham HosniSoftware Testing Engineer em DoubleVee
Interviewing skills - Part1 - Basics
Interviewing
Skills
Making Interview
Basic Skills
How to make Interview?
Advanced
Skills
How to Make Best of Interview?
Expectations
“We practiced on interviews many times and that
was helpful.
feed backs after the practice was very useful”“Organized material
many workshops and interaction
to the point presentation”
“Role plays
were
effective”
‫متعاون‬ ‫كان‬‫يفهمنا‬ ‫انه‬ ‫صبر‬ ‫وعنده‬ ‫معانا‬ ‫جدا‬
‫كل‬‫الموضوع‬ ‫خارج‬ ‫لو‬ ‫حتى‬ ‫براحة‬ ‫حاجة‬
“I really liked the training it
certainly answered a lot of my
questions about interviews :) ”
“I forgot to say 7aga bs, I enjoyed both
sessions gdan w kano gamdeen awee w
nhrda kant advanced w kawya gdan =D
Thanks alot :)
plz tedena l slides if possible 3shany w 3shan l
nas l magatsh nhrda. Thanks again :)”
Who I am?
• H.H.H.
• My Experience:
– 8 Years with STP
– Start-Up Activity
– Start-UP NGO
– Trainer For other Student Activities: C.C. (Credit Club),
Update, BE (Better Engineer)
• Currently Working in Vodafone VIS
Interviewing skills - Part1 - Basics
Interviewing skills - Part1 - Basics
• Introduction.
– What is an Interview?
– Types of interviews.
• How to Make an interview?
• Interview Layout.
• Do’s and Don’ts.
• Summary.
Interviewing skills - Part1 - Basics
Scoring
1. Yes (3 Points) No(1 Points)
C (5 Points) C (3 Points)
D (7 Points) D (5 Points)
5 minutes (3 Points) 5 minutes (1 Points)
C (2 Points) C (2 Points)
A (3 Points) A (3 Points)
E (3 Points) E (1 Points)
D (5 Points) D(2 Points)
B (4 Points) B(4 Points)
Results
• Newbie(1-10)
– A newcomer, or somebody inexperienced in any profession.
• Amateur(11-21)
– A person attached to a particular pursuit, study, or science in a Non-
professional or unpaid manner.
• Professional(22-35)
– A person who has completed formal education and training in one
profession.
Interviewing skills - Part1 - Basics
• Introduction.
– What is an Interview?
– Types of interviews.
• How to Make an interview?
• Interview Layout.
• Do’s and Don’ts.
• Summary.
Introduction
Do you remember why are we here?
Why make an interview?
Students make an interview!!!!
Using Authority of interview…..
Authority
Inter view
What is an interview?
• An Oral tool to test a candidate.
• A Meeting of minimum 2 people:
– “an Expert & a Candidate”.
• Procedure to find out skills, Knowledge and
ability.
Interviewing skills - Part1 - Basics
Types of interview
• Traditional Face-to-Face Interview.
• Panel/Committee Interview.
• Telephone Interview.
• Group Interview.
• Behavioral Interview.
• Case Interview.
• Lunch/Dinner Interview.
• Stress Interview.
What Type do we use?
One-to-one
Interview
Committee
Interview
•Easier
• More effective
•Need support
• Hard Candidate
•Different Evaluation
Intro
Interviewing skills - Part1 - Basics
• Introduction.
– What is an Interview?
– Types of interviews.
• How to Make an interview?
• Interview Layout.
• Do’s and Don’ts.
• Summary.
How to make an interview?
• Mindset before interview
• Questions Styles
• Criteria
• Dealing with Difficult interviews
Mindset before interview
Questions Styles
Criteria
Dealing with Difficult interviews
Mindset BEFORE interview
• Objectives.
• Self Confidence.
• Come early and Be Prepared.
– Clothes.
– Questions.
– Prepare an Ice Breaker.
– Mentally Prepared.
Mindset before interview
Questions Styles
Criteria
Dealing with Difficult interviews
Style of Questions
Questions
Closed Open Probing STAR
Questions Style 1
Type: Closed
Questions
Objective:
Tend to close a
candidate down
Example:
“Can you describe
your-self in 1
WORD?”
Questions Style 2
Type: Open
Questions
Objective:
Designed to
encourage the
candidate to talk.
Example:
“Tell me about…”
Questions Style 3
Type: Probing
Questions
Objective:
Generally more
complex and can be
used when a candidate
is more relaxed
Example:
“Tell me about a time
when you had to deal
with a difficult team
member”
Questions Style 4
Type: STAR
Questions
Objective:
It is used when the
candidate is not
talkative
Example:
Situation Task
Action Results
Mindset before interview
Questions Styles
Criteria
Dealing with Difficult interviews
Criteria
General Criteria
Team Work Responsibility
Specific Criteria
What is HRM,
Logistics, PR….
Interviewing skills - Part1 - Basics
Difficult interviews
• Reticent, quiet candidates: (Plenty of ice-breakers)
– Get the candidate talking as quickly as possible
– Accept the candidate’s initial answers
– No excessive probing.
• Suspicious candidates: (clear format of explanation)
– Flag up areas of questioning in advance.
• Overly talkative candidates: (disclosure as a strategy)
– Close the candidate down by using prompts like “tell me
briefly about…”, and also use summaries and closed
questions to maintain control.
Talkative
Difficult interviews
• know-it-all Candidates: (Raise the level of questions )
– They will score points over you during the interview.
• Vague candidates: (probing)
– Do not accept candidates’ own assertions of their skill
levels – seek evidence of what they have actually done.
Interviewing skills - Part1 - Basics
• Introduction.
– What is an Interview?
– Types of interviews.
• How to Make an interview?
• Interview Layout.
• Do’s and Don’ts.
• Summary.
Interview Layout
• Before the interview:
– Don’t judge on first impression.
– Break the ice.
• During the Interview:
– Introduce your self
– Don’t be afraid for improvising.
– Listen
– Take Notes
– Invite Candidate to Ask questions.
• After the interview:
– Let the Candidates know what they can expect
– Compare with criteria.
– Fill the Evaluation.
Impression
• Introduction.
– What is an Interview?
– Types of interviews.
• How to Make an interview?
• Interview Layout.
• Do’s and Don’ts.
• Summary.
Do’s and Don’ts
• DO Practice in the location of interviews.
• DO Bring the application of candidates.
• DO greet the interviewee and shake hands.
• DO make good eye contact with the
interviewee.
Do’s and Don’ts
• Don’t ask many question at a time.
• Don’t be empathetic with answers.
• Don’t Forget to ask about all of the criteria.
• Don’t over react with interviewee.
Summary
• Introduction.
• What is an Interview?
• Types of interviews.
• How to Make an interview?
• Interview Layout.
• Do’s and Don’ts.
Not face-to-face
Positive Body Gestures
• Moving or leaning closer to you
• Relaxed, uncrossed limbs
• Long periods of eye contact
• Looking down and away out of shyness
• Genuine smiles
Negative Body Gestures
• Moving or leaning away from you
• Crossed arms or legs
• Looking away to the side
• Feet pointed away from you, or towards and
exit
• Rubbing/scratching their nose, eyes, or the
back of their neck
1 de 48

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Interviewing skills - Part1 - Basics

  • 2. Interviewing Skills Making Interview Basic Skills How to make Interview? Advanced Skills How to Make Best of Interview?
  • 3. Expectations “We practiced on interviews many times and that was helpful. feed backs after the practice was very useful”“Organized material many workshops and interaction to the point presentation” “Role plays were effective” ‫متعاون‬ ‫كان‬‫يفهمنا‬ ‫انه‬ ‫صبر‬ ‫وعنده‬ ‫معانا‬ ‫جدا‬ ‫كل‬‫الموضوع‬ ‫خارج‬ ‫لو‬ ‫حتى‬ ‫براحة‬ ‫حاجة‬ “I really liked the training it certainly answered a lot of my questions about interviews :) ” “I forgot to say 7aga bs, I enjoyed both sessions gdan w kano gamdeen awee w nhrda kant advanced w kawya gdan =D Thanks alot :) plz tedena l slides if possible 3shany w 3shan l nas l magatsh nhrda. Thanks again :)”
  • 4. Who I am? • H.H.H. • My Experience: – 8 Years with STP – Start-Up Activity – Start-UP NGO – Trainer For other Student Activities: C.C. (Credit Club), Update, BE (Better Engineer) • Currently Working in Vodafone VIS
  • 7. • Introduction. – What is an Interview? – Types of interviews. • How to Make an interview? • Interview Layout. • Do’s and Don’ts. • Summary.
  • 9. Scoring 1. Yes (3 Points) No(1 Points) C (5 Points) C (3 Points) D (7 Points) D (5 Points) 5 minutes (3 Points) 5 minutes (1 Points) C (2 Points) C (2 Points) A (3 Points) A (3 Points) E (3 Points) E (1 Points) D (5 Points) D(2 Points) B (4 Points) B(4 Points)
  • 10. Results • Newbie(1-10) – A newcomer, or somebody inexperienced in any profession. • Amateur(11-21) – A person attached to a particular pursuit, study, or science in a Non- professional or unpaid manner. • Professional(22-35) – A person who has completed formal education and training in one profession.
  • 12. • Introduction. – What is an Interview? – Types of interviews. • How to Make an interview? • Interview Layout. • Do’s and Don’ts. • Summary.
  • 13. Introduction Do you remember why are we here? Why make an interview? Students make an interview!!!! Using Authority of interview…..
  • 16. What is an interview? • An Oral tool to test a candidate. • A Meeting of minimum 2 people: – “an Expert & a Candidate”. • Procedure to find out skills, Knowledge and ability.
  • 18. Types of interview • Traditional Face-to-Face Interview. • Panel/Committee Interview. • Telephone Interview. • Group Interview. • Behavioral Interview. • Case Interview. • Lunch/Dinner Interview. • Stress Interview.
  • 19. What Type do we use? One-to-one Interview Committee Interview •Easier • More effective •Need support • Hard Candidate •Different Evaluation
  • 20. Intro
  • 22. • Introduction. – What is an Interview? – Types of interviews. • How to Make an interview? • Interview Layout. • Do’s and Don’ts. • Summary.
  • 23. How to make an interview? • Mindset before interview • Questions Styles • Criteria • Dealing with Difficult interviews
  • 24. Mindset before interview Questions Styles Criteria Dealing with Difficult interviews
  • 25. Mindset BEFORE interview • Objectives. • Self Confidence. • Come early and Be Prepared. – Clothes. – Questions. – Prepare an Ice Breaker. – Mentally Prepared.
  • 26. Mindset before interview Questions Styles Criteria Dealing with Difficult interviews
  • 28. Questions Style 1 Type: Closed Questions Objective: Tend to close a candidate down Example: “Can you describe your-self in 1 WORD?”
  • 29. Questions Style 2 Type: Open Questions Objective: Designed to encourage the candidate to talk. Example: “Tell me about…”
  • 30. Questions Style 3 Type: Probing Questions Objective: Generally more complex and can be used when a candidate is more relaxed Example: “Tell me about a time when you had to deal with a difficult team member”
  • 31. Questions Style 4 Type: STAR Questions Objective: It is used when the candidate is not talkative Example: Situation Task Action Results
  • 32. Mindset before interview Questions Styles Criteria Dealing with Difficult interviews
  • 33. Criteria General Criteria Team Work Responsibility Specific Criteria What is HRM, Logistics, PR….
  • 35. Difficult interviews • Reticent, quiet candidates: (Plenty of ice-breakers) – Get the candidate talking as quickly as possible – Accept the candidate’s initial answers – No excessive probing. • Suspicious candidates: (clear format of explanation) – Flag up areas of questioning in advance. • Overly talkative candidates: (disclosure as a strategy) – Close the candidate down by using prompts like “tell me briefly about…”, and also use summaries and closed questions to maintain control.
  • 37. Difficult interviews • know-it-all Candidates: (Raise the level of questions ) – They will score points over you during the interview. • Vague candidates: (probing) – Do not accept candidates’ own assertions of their skill levels – seek evidence of what they have actually done.
  • 39. • Introduction. – What is an Interview? – Types of interviews. • How to Make an interview? • Interview Layout. • Do’s and Don’ts. • Summary.
  • 40. Interview Layout • Before the interview: – Don’t judge on first impression. – Break the ice. • During the Interview: – Introduce your self – Don’t be afraid for improvising. – Listen – Take Notes – Invite Candidate to Ask questions. • After the interview: – Let the Candidates know what they can expect – Compare with criteria. – Fill the Evaluation.
  • 42. • Introduction. – What is an Interview? – Types of interviews. • How to Make an interview? • Interview Layout. • Do’s and Don’ts. • Summary.
  • 43. Do’s and Don’ts • DO Practice in the location of interviews. • DO Bring the application of candidates. • DO greet the interviewee and shake hands. • DO make good eye contact with the interviewee.
  • 44. Do’s and Don’ts • Don’t ask many question at a time. • Don’t be empathetic with answers. • Don’t Forget to ask about all of the criteria. • Don’t over react with interviewee.
  • 45. Summary • Introduction. • What is an Interview? • Types of interviews. • How to Make an interview? • Interview Layout. • Do’s and Don’ts.
  • 47. Positive Body Gestures • Moving or leaning closer to you • Relaxed, uncrossed limbs • Long periods of eye contact • Looking down and away out of shyness • Genuine smiles
  • 48. Negative Body Gestures • Moving or leaning away from you • Crossed arms or legs • Looking away to the side • Feet pointed away from you, or towards and exit • Rubbing/scratching their nose, eyes, or the back of their neck

Notas do Editor

  1. Ahmed Hussien 18 year old Faculty of commerce Didn’t participate in any activity before Afraid Quiet Answers shortly Bad English
  2. Ahmed Hussien 18 year old Faculty of commerce Didn’t participate in any activity before Afraid Quiet Answers shortly Bad English
  3. 1 hour & half
  4. Ahmed Hussien 18 year old Faculty of commerce Didn’t participate in any activity before Afraid Quiet Answers shortly Bad English
  5. Ahmed Hussien 18 year old Faculty of commerce Didn’t participate in any activity before Afraid Quiet Answers shortly Bad English
  6. Ahmed Hussien 18 year old Faculty of commerce Didn’t participate in any activity before Afraid Quiet Answers shortly Bad English