SlideShare a Scribd company logo
1 of 17
Top 10 Rules to Make Your CMS Rollout a Success Stellent User Roundtable May 2004 Hilary Marsh President, Content Company <www.contentcompany.biz>
A little about me… ,[object Object],[object Object],[object Object],[object Object]
Top 10 Rules to Make Your CMS Rollout a Success ,[object Object],[object Object],[object Object],[object Object],[object Object]
Top 10 Rules to Make Your CMS Rollout a Success ,[object Object],[object Object],[object Object],[object Object],[object Object]
These are not about IT!! ,[object Object],[object Object],[object Object]
1. CM is not the same as CMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Understand the assumptions behind the CMS ,[object Object],[object Object],[object Object],[object Object]
3. Understand communication goals for content management ,[object Object],[object Object]
3. Understand communication goals for content management  (continued) ,[object Object],[object Object]
4. Develop requirements with (not just for) business users ,[object Object],[object Object]
5. Define roles & responsibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
6. Work closely with communications and marketing ,[object Object],[object Object],[object Object],[object Object],[object Object]
7. Make sure HR is involved ,[object Object],[object Object],[object Object],[object Object],[object Object]
8. Recruit the naysayers ,[object Object],[object Object]
9. Insist on an ongoing governance team—IT should be part of it, but shouldn’t run it ,[object Object],[object Object]
10. Set up your CMS so it can serve your needs for several years ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

More Related Content

What's hot

What's hot (8)

Account plan review template
Account plan review template Account plan review template
Account plan review template
 
Social Listening Tools
Social Listening ToolsSocial Listening Tools
Social Listening Tools
 
Customer Segmentation Principles
Customer Segmentation PrinciplesCustomer Segmentation Principles
Customer Segmentation Principles
 
Warranty Predictive Analytics solution
Warranty Predictive Analytics solutionWarranty Predictive Analytics solution
Warranty Predictive Analytics solution
 
Talend Introduction by TSI
Talend Introduction by TSITalend Introduction by TSI
Talend Introduction by TSI
 
Intro to Data Science Big Data
Intro to Data Science Big DataIntro to Data Science Big Data
Intro to Data Science Big Data
 
DAS Slides: Building a Data Strategy - Practical Steps for Aligning with Busi...
DAS Slides: Building a Data Strategy - Practical Steps for Aligning with Busi...DAS Slides: Building a Data Strategy - Practical Steps for Aligning with Busi...
DAS Slides: Building a Data Strategy - Practical Steps for Aligning with Busi...
 
Hyper personalization through the connected consumer workshop
Hyper personalization through the connected consumer workshopHyper personalization through the connected consumer workshop
Hyper personalization through the connected consumer workshop
 

Viewers also liked

PANEL DISCUSSION
PANEL  DISCUSSIONPANEL  DISCUSSION
PANEL DISCUSSION
JEENA AEJY
 

Viewers also liked (6)

Re-inventing testing - A discussion about science, exploration and innovation
Re-inventing testing - A discussion about science, exploration and innovationRe-inventing testing - A discussion about science, exploration and innovation
Re-inventing testing - A discussion about science, exploration and innovation
 
Are content strategists the new information architects? Hilary Marsh, World I...
Are content strategists the new information architects? Hilary Marsh, World I...Are content strategists the new information architects? Hilary Marsh, World I...
Are content strategists the new information architects? Hilary Marsh, World I...
 
Web2.0 Expo: IBM Smart Work Panel April 1, 2009 Please Note: Slides follow sh...
Web2.0 Expo: IBM Smart Work Panel April 1, 2009 Please Note: Slides follow sh...Web2.0 Expo: IBM Smart Work Panel April 1, 2009 Please Note: Slides follow sh...
Web2.0 Expo: IBM Smart Work Panel April 1, 2009 Please Note: Slides follow sh...
 
Hp discover cloud sessions
Hp discover cloud sessionsHp discover cloud sessions
Hp discover cloud sessions
 
PANEL DISCUSSION
PANEL  DISCUSSIONPANEL  DISCUSSION
PANEL DISCUSSION
 
BP HOLDINGS GENERIC ARTICLE DISCUSSION
BP HOLDINGS GENERIC ARTICLE DISCUSSIONBP HOLDINGS GENERIC ARTICLE DISCUSSION
BP HOLDINGS GENERIC ARTICLE DISCUSSION
 

Similar to How to Make Your CMS Rollout a Success

Selecting a CMS - 9 Fears that Shouldn't Hold You Back
Selecting a CMS - 9 Fears that Shouldn't Hold You BackSelecting a CMS - 9 Fears that Shouldn't Hold You Back
Selecting a CMS - 9 Fears that Shouldn't Hold You Back
Marqui CMS
 

Similar to How to Make Your CMS Rollout a Success (20)

What is Content Management, and Why Does it Matter
What is Content Management, and Why Does it MatterWhat is Content Management, and Why Does it Matter
What is Content Management, and Why Does it Matter
 
Demystifying Content Management Software
Demystifying Content Management SoftwareDemystifying Content Management Software
Demystifying Content Management Software
 
How does a cms website help your business to grow
How does a cms website help your business to growHow does a cms website help your business to grow
How does a cms website help your business to grow
 
An Exclusive Look at The State of the Headless CMS Market 2022
An Exclusive Look at The State of the Headless CMS Market 2022An Exclusive Look at The State of the Headless CMS Market 2022
An Exclusive Look at The State of the Headless CMS Market 2022
 
Selecting a CMS for a Large Health System
Selecting a CMS for a Large Health SystemSelecting a CMS for a Large Health System
Selecting a CMS for a Large Health System
 
Selecting a CMS - 9 Fears that Shouldn't Hold You Back
Selecting a CMS - 9 Fears that Shouldn't Hold You BackSelecting a CMS - 9 Fears that Shouldn't Hold You Back
Selecting a CMS - 9 Fears that Shouldn't Hold You Back
 
Content management system a full guide
Content management system a full guideContent management system a full guide
Content management system a full guide
 
How to Select a Web Content Management System
How to Select a Web Content Management SystemHow to Select a Web Content Management System
How to Select a Web Content Management System
 
4 common mistakes that organizations perform on content management
4 common mistakes that organizations perform on content management4 common mistakes that organizations perform on content management
4 common mistakes that organizations perform on content management
 
Choosing the right CMS
Choosing the right CMSChoosing the right CMS
Choosing the right CMS
 
Benefits of using a content management system for your website : holateck se...
Benefits of using a content management system for your website  : holateck se...Benefits of using a content management system for your website  : holateck se...
Benefits of using a content management system for your website : holateck se...
 
7 Best Content Management Software (CMS) Tips Of 2024.pptx
7 Best Content Management Software (CMS) Tips Of 2024.pptx7 Best Content Management Software (CMS) Tips Of 2024.pptx
7 Best Content Management Software (CMS) Tips Of 2024.pptx
 
A Comprehensive Guide to Content Management Systems.pdf
A Comprehensive Guide to Content Management Systems.pdfA Comprehensive Guide to Content Management Systems.pdf
A Comprehensive Guide to Content Management Systems.pdf
 
Elevating Your Business with CMS Website Development A Comprehensive Guide.pdf
Elevating Your Business with CMS Website Development A Comprehensive Guide.pdfElevating Your Business with CMS Website Development A Comprehensive Guide.pdf
Elevating Your Business with CMS Website Development A Comprehensive Guide.pdf
 
Dit yvol4iss46
Dit yvol4iss46Dit yvol4iss46
Dit yvol4iss46
 
How to Optimize Your Website with a Content Management System - Europe Websit...
How to Optimize Your Website with a Content Management System - Europe Websit...How to Optimize Your Website with a Content Management System - Europe Websit...
How to Optimize Your Website with a Content Management System - Europe Websit...
 
Web content management systems are effective only when the processes are in sync
Web content management systems are effective only when the processes are in syncWeb content management systems are effective only when the processes are in sync
Web content management systems are effective only when the processes are in sync
 
Content Management Systems
Content Management SystemsContent Management Systems
Content Management Systems
 
Content Management Systems
Content Management SystemsContent Management Systems
Content Management Systems
 
A Comprehensive Guide to Content Management Systems.pdf
A Comprehensive Guide to Content Management Systems.pdfA Comprehensive Guide to Content Management Systems.pdf
A Comprehensive Guide to Content Management Systems.pdf
 

More from Hilary Marsh, Content Company, Inc.

More from Hilary Marsh, Content Company, Inc. (20)

Content strategy 101
Content strategy 101Content strategy 101
Content strategy 101
 
Make the most of your content investments
Make the most of your content investmentsMake the most of your content investments
Make the most of your content investments
 
Empathy-Based Personas: Shifting Your View from Inside-Out to Outside-In
Empathy-Based Personas: Shifting Your View from Inside-Out to Outside-InEmpathy-Based Personas: Shifting Your View from Inside-Out to Outside-In
Empathy-Based Personas: Shifting Your View from Inside-Out to Outside-In
 
Making the most of your content investments
Making the most of your content investmentsMaking the most of your content investments
Making the most of your content investments
 
Content strategy 101 for associations - 2019
Content strategy 101 for associations - 2019Content strategy 101 for associations - 2019
Content strategy 101 for associations - 2019
 
The content strategy journey
The content strategy journeyThe content strategy journey
The content strategy journey
 
Managing the politics of content
Managing the politics of contentManaging the politics of content
Managing the politics of content
 
Leading with Content: Using Content Strategy to Advance Business Goals
Leading with Content: Using Content Strategy to Advance Business GoalsLeading with Content: Using Content Strategy to Advance Business Goals
Leading with Content: Using Content Strategy to Advance Business Goals
 
Emerging Strategies for Creating and Managing Content
Emerging Strategies for Creating and Managing ContentEmerging Strategies for Creating and Managing Content
Emerging Strategies for Creating and Managing Content
 
Intranet content governance
Intranet content governanceIntranet content governance
Intranet content governance
 
Association content strategy research part 1 - Marsh, Lewis, Hane
Association content strategy research part 1 - Marsh, Lewis, HaneAssociation content strategy research part 1 - Marsh, Lewis, Hane
Association content strategy research part 1 - Marsh, Lewis, Hane
 
Content - key to digital transformation
Content - key to digital transformationContent - key to digital transformation
Content - key to digital transformation
 
Content strategy - a better way
Content strategy - a better wayContent strategy - a better way
Content strategy - a better way
 
Content-digital governance - JBoye conference, 2017
Content-digital governance - JBoye conference, 2017Content-digital governance - JBoye conference, 2017
Content-digital governance - JBoye conference, 2017
 
Maximizing your return on content - JBoye conference, 2017
Maximizing your return on content  - JBoye conference, 2017Maximizing your return on content  - JBoye conference, 2017
Maximizing your return on content - JBoye conference, 2017
 
Maximizing your return on content - higher ed edition
Maximizing your return on content - higher ed editionMaximizing your return on content - higher ed edition
Maximizing your return on content - higher ed edition
 
Content strategy for associations
Content strategy for associationsContent strategy for associations
Content strategy for associations
 
Creating Content for Impact and Value
Creating Content for Impact and ValueCreating Content for Impact and Value
Creating Content for Impact and Value
 
Taming the Content Beast
Taming the Content BeastTaming the Content Beast
Taming the Content Beast
 
E-newsletter consolidation for greater engagement and results
E-newsletter consolidation for greater engagement and resultsE-newsletter consolidation for greater engagement and results
E-newsletter consolidation for greater engagement and results
 

Recently uploaded

Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
CaitlinCummins3
 
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODFRATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
CaitlinCummins3
 
Powerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metricsPowerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metrics
CaitlinCummins3
 
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Dubai Multi Commodity Centre
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
zukhrafshabbir
 

Recently uploaded (20)

PitchBook’s Guide to VC Funding for Startups
PitchBook’s Guide to VC Funding for StartupsPitchBook’s Guide to VC Funding for Startups
PitchBook’s Guide to VC Funding for Startups
 
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdfProgress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
Progress Report - UKG Analyst Summit 2024 - A lot to do - Good Progress1-1.pdf
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
 
Toyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & TransformationsToyota Kata Coaching for Agile Teams & Transformations
Toyota Kata Coaching for Agile Teams & Transformations
 
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesRaising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE Ventures
 
Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)
 
1Q24_EN hyundai capital 1q performance
1Q24_EN   hyundai capital 1q performance1Q24_EN   hyundai capital 1q performance
1Q24_EN hyundai capital 1q performance
 
Series A Fundraising Guide (Investing Individuals Improving Our World) by Accion
Series A Fundraising Guide (Investing Individuals Improving Our World) by AccionSeries A Fundraising Guide (Investing Individuals Improving Our World) by Accion
Series A Fundraising Guide (Investing Individuals Improving Our World) by Accion
 
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODFRATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
 
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdfبروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
بروفايل شركة ميار الخليج للاستشارات الهندسية.pdf
 
5 Brilliant Ways To Buy Verified Payoneer Accounts In 2024
5 Brilliant Ways To Buy Verified Payoneer Accounts In 20245 Brilliant Ways To Buy Verified Payoneer Accounts In 2024
5 Brilliant Ways To Buy Verified Payoneer Accounts In 2024
 
NFS- Operations Presentation - Recurrent
NFS- Operations Presentation - RecurrentNFS- Operations Presentation - Recurrent
NFS- Operations Presentation - Recurrent
 
MichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdfMichaelStarkes_UncutGemsProjectSummary.pdf
MichaelStarkes_UncutGemsProjectSummary.pdf
 
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In HarareTop^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
 
Powerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metricsPowerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metrics
 
Hyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings releaseHyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings release
 
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
 
How to refresh to be fit for the future world
How to refresh to be fit for the future worldHow to refresh to be fit for the future world
How to refresh to be fit for the future world
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
 
Elevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO ServicesElevate Your Online Presence with SEO Services
Elevate Your Online Presence with SEO Services
 

How to Make Your CMS Rollout a Success

  • 1. Top 10 Rules to Make Your CMS Rollout a Success Stellent User Roundtable May 2004 Hilary Marsh President, Content Company <www.contentcompany.biz>
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.

Editor's Notes

  1. Email lists: cms-list &lt; http://cms-list.org&gt; ia-cms list &lt;ia-cms@yahoogroups.com&gt; -- more focused on the user experience aspects of CMSs Websites: useit.com gerrymcgovern.com http://www.steptwo.com.au/ www.cmswatch.com