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Digital Marketing Essentials:
Inbound Marketing for
Student Recruitment
Today’s Presentation
• What is Inbound Marketing?
• Persona Development
• Content Strategy
• Social Media
• Optimizing your Website for SEO
• Email Marketing
What is Inbound Marketing?
What are the Main Channels?
Organic SEO traffic from search engines
Email Promote and link to website content
Direct Enter URL directly into browser
Referral Other websites link to yours
Social Facebook, Twitter, LinkedIn, etc.
Paid Google Ads, social ads, etc
Why Inbound Marketing?
• Today’s prospective students are digitally literate
• They expect meaningful dialogue and relationship-building
• Inbound marketing is 10x more effective for lead conversion than outbound
• 76% of marketers use inbound marketing approach as their primary strategy
The Inbound Marketing Process
Develop personas,
Key messaging & a
comprehensive
inbound strategy
Create & deploy
custom content
Build meaningful
relationships on
social media
Nurture &
convert leads
Track & measure
for continuous
improvement
Persona Development: Identify your Target Audience
Segment prospects by: program, level, source country, etc. &
research their distinct characteristics:
Persona Development: Research Tools
1. Survey your admissions & recruitment team for their insights
2. Survey/poll your students & alumni directly
3. Use journey-mapping to track key touchpoints
4. Conduct market research to better understand what is impacting
decision-making
Persona Development: Background Information
Persona Development: Motivations
Your prospective students motivations should drive the
messaging of your inbound marketing initiatives
Persona Development: Concerns
Your messaging can be focused to overcome key
barriers to enrolment
Persona Development: Key Messages
Create Targeted Content
Poll #1
Does your school regularly create website
content that addresses your prospects’
needs, interests, or concerns?
YES NO
Blog Building Strategy
1. Provide career/study tips, industry news, and
other custom content your personas can use
2. Generate respect, trust and loyalty.
Become a thought-leader, never a salesperson.
3. Build your presence on social (as readers
“share” and “like” your posts)
4. Drive traffic to your site when students find
your posts during their online search process
Student-generated Content
• Invite current students to share their
personal experiences
• Ask students to contribute content in
multiple languages to recruit overseas
• Publish on website and share/promote
- social media
- “Boost/Sponsor” posts with high engagement
- Enewsletter
“Student Experience” Bloggers
• Current students chronicle
their journey through
various programs
• Offers inside access to
prospective applicants
• Provides motivation to
prospects who may be “on
the fence”
Repurpose Blog Posts
● Transform blog posts into
visual content and resend
to maximize their impact
✓ Infographics
✓ Email
✓ Newsletters
✓ Slideshare
Promote your Content
Poll #2
Does your school have a multi-channel social
media strategy that includes
a variety of content types?
YES NO
Social media amplifies your college brand, provides communities for
engaging personas, helps promote your content, & supports SEO
The Power of Social Media
Use Personas to Focus Your Social Initiatives
Social Content Sharing Workflow
Share on
Twitter
Share on Facebook Share on LinkedIn
Publish content on your website
Prioritize Visuals
● Videos & photographs are
more engaging to students
& more “shareable”
than text alone
● Use across ALL social channels
Create Infographics
● Infographics make
complex info digestible
through images, charts,
diagrams, quotes, and
stats
● Interactive is the latest
trend
• Brand-building contests
✓ Campus photography/video
✓ Showing off college pride
✓ What you like most about your
school i.e. “What’s your favourite
study spot on campus?”
Create Social Media Contests
Monitor Social Activity
Poll #3
Do you strategically integrate keywords into
your website content and
follow SEO best practices?
YES NO
SEO & Inbound
• The process of optimizing
website content, design, &
performance to generate visitor
traffic from “organic” (versus
paid) search engine results
• SEO is vital for ensuring your
content and website get found
online by prospective students
Brainstorm Keywords
Potential keyword: English language program
Potential keyword: summer English course
Keyword Research
On-page SEO Example
Google Search Engine Result Page - SERP
Keyword
Google My
Business
Title
Meta
description
Measuring your SEO Efforts
Year over year comparison is very useful to measure the health of
your SEO Traffic and conversions from that channel
Measuring your SEO Efforts Year over Year
Evaluate Your Organic Search Queries
Poll #4
Does your school create automated email
workflows based on certain lead segments?
YES NO
• One-off emails to individual leads/students/alumni
• E-newsletters sent to your database
• Automated email marketing Workflows
Email Marketing Options
Address Persona Concerns in your Email Content
Address common concerns
Focus on different aspects of your
messaging as you move through the
lead nurturing process
Offer useful, practical
advice and solutions
44
Personalize your Correspondence
Begin with a personalized greeting
Close with a personalized &
professional sign-off
Call To Action
Automated Email Marketing
• Automated Drip Marketing :
Sends a scheduled series of carefully customized messages over time
• Each message is crafted with your personas’ unique needs & goals in mind
• Start simple with an auto-response
• Build your relationship over time
• Include Calls To Action in every email
Create Automated Workflows
Measure your Automated Email Campaigns
Measure your e-newsletters
Measure the activity from your email efforts by effectively tagging your links with the URL Builder
• Understand your audience
• Integrate content, SEO, email, social media & analytics
• Create high quality, visual-rich, personalized content
• Leverage and amplify your content across social media
• Measure your results and continuously improve
Conclusion – Essentials of Inbound Marketing
Our Inbound Marketing Services
Free Inbound Marketing Consultation
Katharina Benecke
Archie Pollock
European Client Representative
UK Client Representative
katharina@higher-education-marketing.com
archie@higher-education-marketing.com
Tel: +34 681 129 792
Tel: +44 7957974939
Free Inbound Marketing Consultation
Scott Cross
North America Representative
514-312-3968 x 117
scross@higher-education-marketing.com
www.higher-education-marketing.com
Digital Marketing Essentials: Inbound Student Recruitment

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Digital Marketing Essentials: Inbound Student Recruitment

  • 1. Digital Marketing Essentials: Inbound Marketing for Student Recruitment
  • 2. Today’s Presentation • What is Inbound Marketing? • Persona Development • Content Strategy • Social Media • Optimizing your Website for SEO • Email Marketing
  • 3. What is Inbound Marketing?
  • 4. What are the Main Channels? Organic SEO traffic from search engines Email Promote and link to website content Direct Enter URL directly into browser Referral Other websites link to yours Social Facebook, Twitter, LinkedIn, etc. Paid Google Ads, social ads, etc
  • 5. Why Inbound Marketing? • Today’s prospective students are digitally literate • They expect meaningful dialogue and relationship-building • Inbound marketing is 10x more effective for lead conversion than outbound • 76% of marketers use inbound marketing approach as their primary strategy
  • 6. The Inbound Marketing Process Develop personas, Key messaging & a comprehensive inbound strategy Create & deploy custom content Build meaningful relationships on social media Nurture & convert leads Track & measure for continuous improvement
  • 7. Persona Development: Identify your Target Audience Segment prospects by: program, level, source country, etc. & research their distinct characteristics:
  • 8. Persona Development: Research Tools 1. Survey your admissions & recruitment team for their insights 2. Survey/poll your students & alumni directly 3. Use journey-mapping to track key touchpoints 4. Conduct market research to better understand what is impacting decision-making
  • 10. Persona Development: Motivations Your prospective students motivations should drive the messaging of your inbound marketing initiatives
  • 11. Persona Development: Concerns Your messaging can be focused to overcome key barriers to enrolment
  • 14.
  • 15. Poll #1 Does your school regularly create website content that addresses your prospects’ needs, interests, or concerns? YES NO
  • 16. Blog Building Strategy 1. Provide career/study tips, industry news, and other custom content your personas can use 2. Generate respect, trust and loyalty. Become a thought-leader, never a salesperson. 3. Build your presence on social (as readers “share” and “like” your posts) 4. Drive traffic to your site when students find your posts during their online search process
  • 17. Student-generated Content • Invite current students to share their personal experiences • Ask students to contribute content in multiple languages to recruit overseas • Publish on website and share/promote - social media - “Boost/Sponsor” posts with high engagement - Enewsletter
  • 18. “Student Experience” Bloggers • Current students chronicle their journey through various programs • Offers inside access to prospective applicants • Provides motivation to prospects who may be “on the fence”
  • 19. Repurpose Blog Posts ● Transform blog posts into visual content and resend to maximize their impact ✓ Infographics ✓ Email ✓ Newsletters ✓ Slideshare
  • 21.
  • 22. Poll #2 Does your school have a multi-channel social media strategy that includes a variety of content types? YES NO
  • 23. Social media amplifies your college brand, provides communities for engaging personas, helps promote your content, & supports SEO The Power of Social Media
  • 24. Use Personas to Focus Your Social Initiatives
  • 25. Social Content Sharing Workflow Share on Twitter Share on Facebook Share on LinkedIn Publish content on your website
  • 26. Prioritize Visuals ● Videos & photographs are more engaging to students & more “shareable” than text alone ● Use across ALL social channels
  • 27. Create Infographics ● Infographics make complex info digestible through images, charts, diagrams, quotes, and stats ● Interactive is the latest trend
  • 28. • Brand-building contests ✓ Campus photography/video ✓ Showing off college pride ✓ What you like most about your school i.e. “What’s your favourite study spot on campus?” Create Social Media Contests
  • 30.
  • 31. Poll #3 Do you strategically integrate keywords into your website content and follow SEO best practices? YES NO
  • 32. SEO & Inbound • The process of optimizing website content, design, & performance to generate visitor traffic from “organic” (versus paid) search engine results • SEO is vital for ensuring your content and website get found online by prospective students
  • 33. Brainstorm Keywords Potential keyword: English language program Potential keyword: summer English course
  • 36. Google Search Engine Result Page - SERP Keyword Google My Business Title Meta description
  • 38. Year over year comparison is very useful to measure the health of your SEO Traffic and conversions from that channel Measuring your SEO Efforts Year over Year
  • 39. Evaluate Your Organic Search Queries
  • 40.
  • 41. Poll #4 Does your school create automated email workflows based on certain lead segments? YES NO
  • 42. • One-off emails to individual leads/students/alumni • E-newsletters sent to your database • Automated email marketing Workflows Email Marketing Options
  • 43. Address Persona Concerns in your Email Content Address common concerns Focus on different aspects of your messaging as you move through the lead nurturing process Offer useful, practical advice and solutions
  • 44. 44 Personalize your Correspondence Begin with a personalized greeting Close with a personalized & professional sign-off Call To Action
  • 45. Automated Email Marketing • Automated Drip Marketing : Sends a scheduled series of carefully customized messages over time • Each message is crafted with your personas’ unique needs & goals in mind • Start simple with an auto-response • Build your relationship over time • Include Calls To Action in every email
  • 47. Measure your Automated Email Campaigns
  • 48. Measure your e-newsletters Measure the activity from your email efforts by effectively tagging your links with the URL Builder
  • 49. • Understand your audience • Integrate content, SEO, email, social media & analytics • Create high quality, visual-rich, personalized content • Leverage and amplify your content across social media • Measure your results and continuously improve Conclusion – Essentials of Inbound Marketing
  • 51. Free Inbound Marketing Consultation Katharina Benecke Archie Pollock European Client Representative UK Client Representative katharina@higher-education-marketing.com archie@higher-education-marketing.com Tel: +34 681 129 792 Tel: +44 7957974939
  • 52. Free Inbound Marketing Consultation Scott Cross North America Representative 514-312-3968 x 117 scross@higher-education-marketing.com www.higher-education-marketing.com