Using Email for Surveys MailCamp Event Presentation Paul Kent Customer Engagement Officer

Profile of Respondents Not Full-Time Work Full-Time 55+ years 35-55 years 18-34 years Group 60 54 46 37 46 54 49 30 39 36 38 47 12 32 13 2009 (%) Pop. Estimate (%) 2010 (%)

Preferred Methods of Contact Base: All respondents (1,808) Prefer to be contacted by Council via… (%) Prefer to contact Council via… (%)

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