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Section Divider: Heading intro here. Digital Inclusion: it’s time for action Helen Milner 26 March 2009
What do we mean by digital inclusion? ,[object Object],[object Object]
[object Object],[object Object]
Digital inclusion: the facts - who is excluded?
I in 3 adults don’t use the internet Source: ONS, Oxford Internet Institute, et al
50% of people over 65 aren’t online Source: ICM/UK online centres, 2008, sample 30,000
49% of people in social grade DE aren’t online Source: ICM/UK online centres, 2008, sample 30,000
70% of people who live in social housing aren’t online: a full 28% of everyone not online Sources:  70% Oxford Internet Survey 2007 28% ICM/UK online centres, 2008, sample 30,000
Only 15% of people living in deprived areas have used a government online service or website in the last year Source: Ofcom, March 2009
75% of everybody not online is not working Source: ICM/UK online centres, 2008, sample 30,000
Although outnumbered by those who aren’t working, 26% of all employed people aren’t online Source: ICM/UK online centres, 2008, sample 30,000
It’s time for action – the Government response
Digital Inclusion Action Plan: our response ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Britain: five objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Britain: Universal Connectivity ,[object Object]
Digital Britain: my five key principles ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why should we act?
Social Impact Demonstrators ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social Impact Demonstrators  Measurement framework: designed with Ipsos Mori and UK online centres The definition of improved life chances is based on the 2004 Indices of Deprivation
The Results ,[object Object],[object Object],[object Object],[object Object]
It’s time for action – my 7 point plan
(1) Ensure there’s a place to get online and get support in using it in every deprived community (There are 6,000 UK online centres across England, focused on most deprived areas)
(2) Ensure learning platforms and courses are designed for all citizens ( www.myguide.gov.uk  is a gateway for all, with more than 150,000 registrations so far)
(3) Support people in social housing making sure social landlords see digital inclusion as a way of helping them and helping their tenants (We work with housing associations to, for example, put a UK online centre in the block of flats or on an estate)
(4) Ensure all sheltered housing has a communal internet suite with support and training (Landlords are helping older people in their homes working with UK online centres to provide training, inspired by outreach pilots)
(5) Drive people’s motivation to get online, support an annual Get online day, a national partner campaign (22,000 people have learnt how to use the internet via Get online days in 2007 and 2008.)
(6) Support community outreach to inspire disadvantaged people to create and own content Talk About Local www.ultralocalvoice.wordpress.com
(7) Create an online space for people to collaborate on the use of social technologies for social good www.digitalengagement.org building towards a digital manifesto
Not just numbers but people ,[object Object],[object Object],[object Object]
Fourth UK National Digital Inclusion Conference 27 th  & 28 th  April, 2009 London [email_address] www.ukonlinecentres.com

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Digital Inclusion Its Time For Action Helen Milner 26 March 2009

  • 1. Section Divider: Heading intro here. Digital Inclusion: it’s time for action Helen Milner 26 March 2009
  • 2.
  • 3.
  • 4. Digital inclusion: the facts - who is excluded?
  • 5. I in 3 adults don’t use the internet Source: ONS, Oxford Internet Institute, et al
  • 6. 50% of people over 65 aren’t online Source: ICM/UK online centres, 2008, sample 30,000
  • 7. 49% of people in social grade DE aren’t online Source: ICM/UK online centres, 2008, sample 30,000
  • 8. 70% of people who live in social housing aren’t online: a full 28% of everyone not online Sources: 70% Oxford Internet Survey 2007 28% ICM/UK online centres, 2008, sample 30,000
  • 9. Only 15% of people living in deprived areas have used a government online service or website in the last year Source: Ofcom, March 2009
  • 10. 75% of everybody not online is not working Source: ICM/UK online centres, 2008, sample 30,000
  • 11. Although outnumbered by those who aren’t working, 26% of all employed people aren’t online Source: ICM/UK online centres, 2008, sample 30,000
  • 12. It’s time for action – the Government response
  • 13.
  • 14.
  • 15.
  • 16.
  • 18.
  • 19. Social Impact Demonstrators Measurement framework: designed with Ipsos Mori and UK online centres The definition of improved life chances is based on the 2004 Indices of Deprivation
  • 20.
  • 21. It’s time for action – my 7 point plan
  • 22. (1) Ensure there’s a place to get online and get support in using it in every deprived community (There are 6,000 UK online centres across England, focused on most deprived areas)
  • 23. (2) Ensure learning platforms and courses are designed for all citizens ( www.myguide.gov.uk is a gateway for all, with more than 150,000 registrations so far)
  • 24. (3) Support people in social housing making sure social landlords see digital inclusion as a way of helping them and helping their tenants (We work with housing associations to, for example, put a UK online centre in the block of flats or on an estate)
  • 25. (4) Ensure all sheltered housing has a communal internet suite with support and training (Landlords are helping older people in their homes working with UK online centres to provide training, inspired by outreach pilots)
  • 26. (5) Drive people’s motivation to get online, support an annual Get online day, a national partner campaign (22,000 people have learnt how to use the internet via Get online days in 2007 and 2008.)
  • 27. (6) Support community outreach to inspire disadvantaged people to create and own content Talk About Local www.ultralocalvoice.wordpress.com
  • 28. (7) Create an online space for people to collaborate on the use of social technologies for social good www.digitalengagement.org building towards a digital manifesto
  • 29.
  • 30. Fourth UK National Digital Inclusion Conference 27 th & 28 th April, 2009 London [email_address] www.ukonlinecentres.com