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Agile Delivery Managers are responsible for the Scrum element within teams. Sometimes this means we need to teach others on new, forgotten or outdated techniques. It’s very easy to just stand and the front and talk, but creating a well thought out and engaging session takes time and skill. We want to share with you some behaviours, tools and techniques to help you be more confident in this areas.
We will focus on the 4 P’s!
(Read through what we are going to learn)
Introduce the concept of the bingo card
We can play Tic Tac Toe 2 truths and 1 lie Year of the coin Order Yourself in….
Suggest we play 2 or three of these to get them warmed up. Just short ones
[on title] You need to be prepared, for a successful delivery. You need to be comfortable, with the topics of your session, with your way of delivering them, with yourself “on stage”. How much you need to do, to be in this position – totally up to you. It’s contextual.
[on 1st block] So, here’s an approach. Start at the end. What do you want to achieve with the session? What are the learning objectives you are targeting? Once these are clear, look at your current situation. Consider how familiar you are, with the topics you are going to cover
[on 2nd block] This is a possible, effective approach: ….
Throw out to the audience to ask the question ‘ Thinking about body language, if you were to put a percentage on how much influence these things have. What would it be?
So all of these are important, but you can see that most weight is put what your physical body is doing.
Lets take a look at some of the things you can consider in these categories.
(Go through each of the boxes and give examples for each word written)
Note – lots of builds on this slide
Throw out question – Who knows as a trainer what your next super power is?
Pick two and maybe do canvass the room if time – How votes x and who votes x?
So we learn how my body language was important, you body language and behaviors are very important to me. They tell me whether my messages have been received, whether people understand or not. Or they might just downright disagree!
Here are some things to look out for…
Ultimately, you have to learn how to read the room.
[on title] This is for me another cornerstone for a modern, effective approach to training
[on 1st animation] It’s also a very agile thing, if you think about it – don’t just assume stuff – validate your assumptions, and act accordingly.
There are a number or good reasons to hear from your class, before telling them stuff. Simplest one, you can tune your delivery.You may still want to cover the 3Cs of a User Story, but think – would you cover it in the same way, if all the people in the class seemed to know these principles very well, or if none of them instead had ever heard of them? What about a mixed class – half experts and half newbies to the topic?
[on 2nd animation] There are a number of techniques you can use … to canvas current knowledge and connect the class to it ... Here are some ...
[on 3rd] And, don’t worry ...
[optional] Have them own their learning yourney It’s nothing about you teaching, it’s all about them learning
Break outs are a well known technique, especially when you have large classes. Sometimes you just cannot have conversations by committee.
(Read through the sections)
For example I might have broken you into three groups and got you each to answer the questions - What is it good for? - What is it suitable for? - What to watch out or ?
I love noise and activity in my classes because it means people are engaging with each other. I am not the only person in the room you can learn from.
Here’s the thing. You can learn and have fun. The 2 things, at the same time. Not really something my school teachers were really aware of. Yet, one more pillar of modern teaching and training.
You can use games to learn / simulate concepts and methodologies There are quite a few good ones off the shelf for scrum, kanban (ask who recognizes one of these?) There are also games for modelling specific concepts – flow, multi-tasking, …
You see, you experience, you interact
And of course, you can definitely create your own games, too!
LSP brought this to next level
Also the chance to gamify a test – to make it more lightweight and fun
Who’s this? (CL, professional trainer)
What do we see in the pic – slides, flipcharts, whiteboard Also, audio, also, things on the walls of the room
Mix your tools. And
Outcome: understand with a concrete example why having a slide with too much text is a bad idea
Slide says detail content of this slide
There was a big movement to just start using pictures, but they weren’t always relevant. They do make sometimes for fun slides though. Cats are also very popular
The cons with this is though that people won’t be able to look back and remember.
If you really want just funky pictures I suggest that you have comprehensive hand out notes on each slide or printed material so people can look back on this in years to come.
Introduce the concept of the bingo card
HELEN MEEK & CARLO BESCHI
Sit down if your role
involves training others
Sit down if you are a
Sit down if you have
any experience in
Everybody Stand Up!
Training w ith R esult s
Preparation Key things to consider when preparing for training
What you need to think about as a trainer
Tools and Techniques to help you
Practice makes perfect!
How to be
Similar t o b$llsh! t bingo…but less f un!
• You have each been given a bingo card
• In the training elements we are looking for you to
spot when we exhibit behaviours or practices from
the bingo card
• When you get a line in any direction, then shout
A great way to kick off any session and…
• Help people to get to know each other
• Encourages fun, laughter and activity
• Breaks down boundaries
• Helps to buy into the purpose of the event
• Encourages people to share knowledge & learn from each
They can range from 5 minutes to 30 minutes In duration and
can be targeted for your learning and collaboration needs.
• What do you want to achieve?
• Where are you starting from?
• Plan your preparation and … do it!
• These are the topics I will cover
• This is the sequence, and timing
• These are the techniques / formats I will use
• Do I need a test run?
• An opportunity to pair?
YOU AR E ON STAGE!
- Key Words
- Eye Contact
7% 38% 55%
W h a t i s y o u r n e x t s u p e r p o w e r a s a t r a i n e r ?
• Facial expressions
• Disinterested - maybe distracted by technology
• Distracting others
• Wanting to say something, might be scared to
• Question Wankers!
Reading The Room!
D on’t jus t as s ume w hat they
already k now, ins pec t it
• Shout out
• Write and share
• Pair and tell
• Have class answer to any question from a peer before
• You are the teacher! You will fill the gaps.
Getting people into teams for an ac tivity
• Meeting people
• Generating Insight
• Building stuff
• Answering questions
• Medium or Large
• Great for people
who don’t know
Watch out for:
• People lose focus
• Time to work with
C r eating Beautiful
It is important that you spend time and effort creating your slides. I tend to see them as an extension of my
personality and so I like to make them nice and quirky. People really do appreciate the effort you put in! When
creating your material you have to be mindful about how people behave when faced with lots of information. The
natural instinct when you see lots of words on a slide is to start reading. ARE YOU READING THIS? This means
as a trainer I have already lost you because you are no longer listening to me. The most important thing for me is
for you to engage with me because I often will add in stories or content that I have not written in the slides. You
might miss this The words on my page should merely help you remember at a later point of time what we
discussed. I always encourage my students to take notes during the conversations. The practice of writing the
words down mean that you are more likely to remember it, even if we never look at it again..the brain is smart like
A Better Option?
C r eating Beautiful Mater ial
• Slides with text that builds
• Doesn’t contain to many words
• Space well
• With more relevant pictures
Top Tips from Top Trainers!
• Remember peoples names. Builds
personal connections during the course.
• Be prepared to say “I don’t know”. Don’t
• Thank people for adding something
important to the conversation.
• Ensure there is a mix of teaching styles to
reach people’s preferred learning styles.
These include storytelling, group exercises,
one on one conversations, models, quiet
reflection and internalisation of learnings.
• Engage the learners to use all senses to
interact with the material. Drawing,
cutting out pictures, writing poems, doing
role plays and improv, and my favourite is
the spacial learning exercises.
• Have an open mind, be present, and be
grateful for what happens before judging
if it is helpful or not.
• Experience before Theory. Run and
exercise/simulation first, and them discuss
what happened allows people to make
• Ask the Audience. I’ll often get the
participants to answer tough questions.
You sometimes get better answers that
way, and even learn something yourself!
• One thing I’ve been doing is every time I
answer a question “straight”, I give myself a
I am trying to encourage them to answer
their own questions
• Be empathetic towards your delegates,
don’t assume what you teach will be easy
for them. So be an empathetic provocateur.
• Be flexible, adapt your approach and
content depending on who you are
training, do this transparently by keeping
your agenda visible.
• Use metaphors to covey important ideas,
they allow difficult concepts to be
communicated easily and they stick in
peoples heads after the training.
• Here's great advice from I always follow from Leo Strauss, a professor (mostly
at University of Chicago): "When you’re teaching always assume there is a
silent student in the class who knows more than you do.”
• Get peoples' voices in the room as early as possible. The longer people start
silent in the session, the more comfortable they get with being silent. So, it's
important to start early with something to get them talking. So give any
assignment (preferably related to the topic) that gets people to talk. That
way, they'll talk the rest of the session.
• When people don't talk, count silently in your head until someone does.
Silence is uncomfortable. If I ask a question of the room and no one responds
I'll just stand up there counting silently in my head. 1, 2, 3, ...hey I'm getting
paid to count, 4, 5 ... Eventually someone will answer because they'll get
more uncomfortable than I am since my brain is now "busy."
Top Tips from Top Trainers!
Let’s Put It Into
Get into a
team of 3
Pick a topic
you want to
Plan your 8
You have 15 minutes!
You Ready To
has a 8
Go Go Go!