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Using the Balanced Scorecard to formulate your library's e-Strategy

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Using the Balanced Scorecard to formulate your library’s e-Strategy
Content ,[object Object],[object Object],[object Object],[object Object]
The Balanced Scorecard
What is the Balanced Scorecard? ,[object Object],[object Object]
Advantages of using the Balanced Scorecard ,[object Object],[object Object]
The four perspectives of the Balanced Scorecard
Customer perspective ,[object Object]
Internal processes perspective ,[object Object]
Learning and growth perspective ,[object Object]
Financial perspective ,[object Object]
Web / Library 2 http:// www.flickr.com/photos/42538191@N00/113222147 /
What is social software? ,[object Object],[object Object]
YouTube channel for UP Library http://www.youtube.com/watch?v=Sy0f-qHSHM4 Video clips on the Library’s FB http://www.facebook.com/pages/Pretoria-South-Africa/UP-Library-Services/34563526704
Facebook : Information specialists available in the student environment Business Facebook for UP Library http://www.facebook.com/pages/Pretoria-South-Africa/UP-Library-Services/34563526704 I think this is the best library I've been in so far... I really don't mind the fact that some of the computers don't have editing capabilities on some levels because I the end of the day, most students are registered for at least 2 other computer labs plus the library... Anyway, I like the fact that they have the reserved collection. Some of us don't have the budget for expensive textbooks... I just enjoy the humanities level because they have a collection of French books that I always wanted to read when I was a kid back in DRC… Embedded slideshare on Special Collections
Download our blog on your phone http://merensky1.mofuse.mobi/
 
 
Games developed for information literacy: general & catalogue
 
Creating an e-Strategy within the framework of the Balanced Scorecard ,[object Object]
e-Strategy ,[object Object],[object Object]
Strategic focus / vision
Library 2 strategic focus (example) Enhance the clients’ e-Environment with Library 2 services and products
Customer perspective – strategic objective ,[object Object]
Internal processes perspective – strategic objective ,[object Object]
Learning and growth perspective – strategic objective ,[object Object]
Financial perspective – strategic objective ,[object Object],[object Object]
Practical ,[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object]
Credits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Using the Balanced Scorecard to formulate your library's e-Strategy

  • 1. Using the Balanced Scorecard to formulate your library’s e-Strategy
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  • 6. The four perspectives of the Balanced Scorecard
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  • 11. Web / Library 2 http:// www.flickr.com/photos/42538191@N00/113222147 /
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  • 13. YouTube channel for UP Library http://www.youtube.com/watch?v=Sy0f-qHSHM4 Video clips on the Library’s FB http://www.facebook.com/pages/Pretoria-South-Africa/UP-Library-Services/34563526704
  • 14. Facebook : Information specialists available in the student environment Business Facebook for UP Library http://www.facebook.com/pages/Pretoria-South-Africa/UP-Library-Services/34563526704 I think this is the best library I've been in so far... I really don't mind the fact that some of the computers don't have editing capabilities on some levels because I the end of the day, most students are registered for at least 2 other computer labs plus the library... Anyway, I like the fact that they have the reserved collection. Some of us don't have the budget for expensive textbooks... I just enjoy the humanities level because they have a collection of French books that I always wanted to read when I was a kid back in DRC… Embedded slideshare on Special Collections
  • 15. Download our blog on your phone http://merensky1.mofuse.mobi/
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  • 18. Games developed for information literacy: general & catalogue
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  • 23. Library 2 strategic focus (example) Enhance the clients’ e-Environment with Library 2 services and products
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