Putting U in UX Design: A Discussion Starter

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Heidi Steiner Burkhardt

Education Technology

Putting U in UX Design: A
Discussion Starter
RUSA MARS UX Design Committee
ALA Midwinter Meeting
Seattle, WA
January 27, 2013
Heidi Steiner
Head of Digital and Distance
Education Services
Norwich University
@heidisteiner

#uxmars

Library Terms Users Don’t
Understand

© John Kupersmith

• Database
• Catalog
• Interlibrary loan
• Reference
• Resources
http:/
/www.jkup.net/terms.html

Databases

Research Databases
Find Articles

Interlibrary
Loan

Request Materials

Proprietary
Names
http:/
/library.uvm.edu

save time of
the reader
write like
you talk

Librarians way smarter
than me who you should
pay attention to…
Aaron Schmidt
Amanda Etches
Brian Mathews
Matthew Reidsma
Steven Bell

Image Credits
1. It’s U by Håkan Dahlström CC BY 2.0
2. Empire State Pigeon by ZeroOne CC BY-SA 2.0
3. Somerset by ehisforadam CC BY-SA-ND 2.0
4. (photo of Stormtroopers watching a photo of Stormtroopers)² by Stéfan CC BY-NC-SA 2.0
5. minou & margot by Mathieu Struck CC BY-NC-ND
7. Perkins Library Reference Desk, 1970s by Duke Yearbook CC BY-NC-SA 2.0
8. savor the moment by Robert S. Donovan CC BY 2.0
9. Confused by Guudmorning! CC BY 2.0
11. Outlook. By ben▐ CC BY 2.0
14. Ready to Chop by Squiggle CC BY-NC-SA 2.0
15. Untitled by risaikeda CC BY-NC 2.0
16. Discovery by ConcreteCandy CC BY-NC 2.0
17. I broke a vase by tanakawho CC BY 2.0
23. He's Sneaky [EXPLORE] by Henry Stern CC BY-NC-SA 2.0
24. One Click or Two? by Kaptain Kobold CC BY-NC-SA 2.0
25. How do students measure up? by KTVee CC BY-NC-SA
27. Graphic Conversation by Mark Wathieu CC BY-NC 2.0
28. Thank You 2 by muffintinmom CC BY 2.0

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Putting U in UX Design: A Discussion Starter

1. Putting U in UX Design: A Discussion Starter RUSA MARS UX Design Committee ALA Midwinter Meeting Seattle, WA January 27, 2013 Heidi Steiner Head of Digital and Distance Education Services Norwich University @heidisteiner #uxmars

2. perspective

6. I am not a web developer

8. the little things

9. Library Terms Users Don’t Understand © John Kupersmith • Database • Catalog • Interlibrary loan • Reference • Resources http:/ /www.jkup.net/terms.html

10. Databases Research Databases Find Articles Interlibrary Loan Request Materials Proprietary Names http:/ /library.uvm.edu

11. get out!

12.

13.

14. save time of the reader write like you talk

15.

16.

17. http://influx.us/onepager

18.

19.

20. nope

21. something busted?

22.

23.

24. Customer service

25. Do our websites measure up…

26. Librarians way smarter than me who you should pay attention to… Aaron Schmidt Amanda Etches Brian Mathews Matthew Reidsma Steven Bell

27. Let’s Talk

28. Image Credits 1. It’s U by Håkan Dahlström CC BY 2.0 2. Empire State Pigeon by ZeroOne CC BY-SA 2.0 3. Somerset by ehisforadam CC BY-SA-ND 2.0 4. (photo of Stormtroopers watching a photo of Stormtroopers)² by Stéfan CC BY-NC-SA 2.0 5. minou & margot by Mathieu Struck CC BY-NC-ND 7. Perkins Library Reference Desk, 1970s by Duke Yearbook CC BY-NC-SA 2.0 8. savor the moment by Robert S. Donovan CC BY 2.0 9. Confused by Guudmorning! CC BY 2.0 11. Outlook. By ben▐ CC BY 2.0 14. Ready to Chop by Squiggle CC BY-NC-SA 2.0 15. Untitled by risaikeda CC BY-NC 2.0 16. Discovery by ConcreteCandy CC BY-NC 2.0 17. I broke a vase by tanakawho CC BY 2.0 23. He's Sneaky [EXPLORE] by Henry Stern CC BY-NC-SA 2.0 24. One Click or Two? by Kaptain Kobold CC BY-NC-SA 2.0 25. How do students measure up? by KTVee CC BY-NC-SA 27. Graphic Conversation by Mark Wathieu CC BY-NC 2.0 28. Thank You 2 by muffintinmom CC BY 2.0

29. Heidi Steiner • hsteiner@norwich.edu

Putting U in UX Design: A Discussion Starter

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