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Emergence of ITOA: An Evolution in IT Monitoring and Management

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IT operations analytics(ITOA) plays key role by providing intelligence that makes business sense out of the real-time data being generated by infrastructure components and applications.

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Emergence of ITOA: An Evolution in IT Monitoring and Management

  1. 1. What is ITOA?
  2. 2. • Helps discover complex patterns in high volumes of IT system usage and performance data • Helps to identify problems and system behaviors faster, so as to rectify the problem(s) before they can arise • Automates the process of collecting, organizing, analyzing, and identifying patterns in a highly distributed, diverse and continuously changing application data environment. • Ensures an improved IT system performance and continuity • Relies heavily on Big Data Analytics. Gartner, a leading IT analyst firm, came up with the term “IT Operations Analytics (ITOA)”. It refers to a set of processes and technologies that predominantly aims to assist IT Operations teams by applying analytic methods to data for: • Prediction of Incident • Root Cause Analysis • Triage • Performance Management & Optimization • Capacity Management & Optimization Gartner, a leading IT analyst firm, came up with the term “IT Operations Analytics (ITOA)”. It refers to a set of processes and technologies that:
  3. 3. The evolution of IT monitoring and management •The industry’s shift from reactive, forensic analysis, to real-time predictive analysis •Difficulties and limitations in analyzing millions of data points in a widely distributed network and complex IT environments WHY ITOA ?
  4. 4. • Reduces mean-time-to repair (MTTR) due to rapid problem determination and application diagnostics • Avoids downtime, thereby increasing the overall availability of the applications • Reduces operations cost with the efficient use of skilled personal, so that they can focus on critical issues. • Increases insights into correlation of end-user interaction and business activity. • Provides business stakeholders with real-time insights • Helps in extracting meaningful information by performing calculations on large amounts of data. • Applies pattern and statistics based algorithms, to automatically analyze all changes that occurred since the last time, system under monitoring was working fine • Performs quick checks to determine the success of the changes, before any change is executed ITOA has following advantages: Advantages of ITOA
  5. 5. According to Gartner, the demand for ITOA is increasing rapidly among large and small to midsize enterprises. ITOA spend in 2014 - $1.7 billion | Expected growth: Approximately 70% through 2015 • 20% increase in the number of global 2000 enterprises giving ITOA a higher priority (from 2012 to 2015) • By 2017, around 15% of the enterprises will use ITOA; up from 5% today Market Predictions on ITOA The Future of ITOA
  6. 6. Copyright © 2014 HCL Technologies Limited | www.hcltech.com6 Click to Download the Document
  7. 7. Copyright © 2014 HCL Technologies Limited | www.hcltech.com6 Click to Download the Document

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