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MEASUREMENT OF
VARIABLES:
OPERATIONAL
DEFINITION AND SCALES
CHAPTER 8
HOW VARIABLES ARE
MEASURED?
Two types of variables:
 Variable that lends itself to objective and precise
measurement
 Variable that doesn’t lend itself to accurate
measurement because of its subjective nature.
Abstract notions  observable characteristic
behavior  measurable in a tangible way 
called operationalizing the concepts
Operational definition is a statement of the
specific dimensions and elements through which a
concept will become measurable
OPERATIONAL DEFINITION: DIMENSIONS AND ELEMENTS
OPERATIONAL DEFINITION: DIMENSIONS AND
ELEMENTS
SCALES
Nominal Scales: splits data into groups, e.g., men, women
Ordinal Scales: ranks data in some order, e.g., exercising
for 20 minutes is good, for 30 minutes is better, for 40
minutes is best
Interval Scales: sets data on a continuum, e.g.
1 2 3 4 5
very low very high
Ratio Scales: starts with absolute zero and indicates
proportion, e.g.
0 5 10 ten is twice as big as five
MEASUREMENT:
SCALING,
RELIABILITY,
VALIDITY
CHAPTER 9
SCALING TECHNIQUES:
1. Rating Scales
Rating Scales
 Dichotomous Scales  yes or no answer
 Category Scales  uses multiple items to elicit a single
response
 Likert Scales  to examine how strongly subjects
agree or disagree with statement on a 5-point scale
 Semantic Differential Scales  several bipolar
attributes are identified at the extremes of the scale
 Numerical Scales  similar with Semantic Differential
Scales with number on 5 or 7 point scale are provided
 Itemized Rating Scales  a 5 or 7 point scale with
anchors is provided for each item and the respondent
state the appropriate number on the side of each item
 Fixed or Constant Sum Rating Scales  the
respondents are asked to distribute a given number of
points across various items, the sum is constant
 Stapel Scales  measure both direction and intensity
of the attitude toward the item under study
 Graphic Rating Scales  placing a mark at the
appropriate point on the line
SCALING TECHNIQUES:
1. Rating Scales…con’t
Ranking Scales
 Paired Comparisons  used when, among small
number of objects, respondents are asked to choose
between two objects at a time.
 Forced Choice  enables respondents to rank objects
relative to one another, among alternatives provided.
 Comparative Scales provides a benchmark or a point
of reference to assess attitude toward the current object,
event, or situation under study.
SCALING TECHNIQUES
2. Ranking Scales
GOODNESS OF MEASURES
Stability
 Test-retest reliability
 Parallel-form reliability
Internal Consistency
 Split-half reliability
 Interitem consistency reliability
Validity
Content Validity
 Face validity
Criterion-Related Validity
 Concurrent validity
 Predictive validity
Construct Validity
Chp8  - Research Methods for Business By Authors Uma Sekaran and Roger Bougie

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Chp8 - Research Methods for Business By Authors Uma Sekaran and Roger Bougie

  • 2. HOW VARIABLES ARE MEASURED? Two types of variables:  Variable that lends itself to objective and precise measurement  Variable that doesn’t lend itself to accurate measurement because of its subjective nature. Abstract notions  observable characteristic behavior  measurable in a tangible way  called operationalizing the concepts Operational definition is a statement of the specific dimensions and elements through which a concept will become measurable
  • 5. SCALES Nominal Scales: splits data into groups, e.g., men, women Ordinal Scales: ranks data in some order, e.g., exercising for 20 minutes is good, for 30 minutes is better, for 40 minutes is best Interval Scales: sets data on a continuum, e.g. 1 2 3 4 5 very low very high Ratio Scales: starts with absolute zero and indicates proportion, e.g. 0 5 10 ten is twice as big as five
  • 6.
  • 8. SCALING TECHNIQUES: 1. Rating Scales Rating Scales  Dichotomous Scales  yes or no answer  Category Scales  uses multiple items to elicit a single response  Likert Scales  to examine how strongly subjects agree or disagree with statement on a 5-point scale  Semantic Differential Scales  several bipolar attributes are identified at the extremes of the scale  Numerical Scales  similar with Semantic Differential Scales with number on 5 or 7 point scale are provided
  • 9.  Itemized Rating Scales  a 5 or 7 point scale with anchors is provided for each item and the respondent state the appropriate number on the side of each item  Fixed or Constant Sum Rating Scales  the respondents are asked to distribute a given number of points across various items, the sum is constant  Stapel Scales  measure both direction and intensity of the attitude toward the item under study  Graphic Rating Scales  placing a mark at the appropriate point on the line SCALING TECHNIQUES: 1. Rating Scales…con’t
  • 10. Ranking Scales  Paired Comparisons  used when, among small number of objects, respondents are asked to choose between two objects at a time.  Forced Choice  enables respondents to rank objects relative to one another, among alternatives provided.  Comparative Scales provides a benchmark or a point of reference to assess attitude toward the current object, event, or situation under study. SCALING TECHNIQUES 2. Ranking Scales
  • 11. GOODNESS OF MEASURES Stability  Test-retest reliability  Parallel-form reliability Internal Consistency  Split-half reliability  Interitem consistency reliability Validity Content Validity  Face validity Criterion-Related Validity  Concurrent validity  Predictive validity Construct Validity