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Blogging for Business:
                                                         Better than cupcakes?




Katie Laird
klaird@schipul.com
www.schipul.com // www.happykatie.com



                                                                                          Katie Laird
                                                                                  klaird@schipul.com
                                                              www.schipul.com // www.happykatie.com
       http://flickr.com/photos/kjellander/305301902/
What we’ll talk about...

  • Business Blogs in action


  • What the heck is micro-Blogging?


  • The power of Visualization


  • Blog fodder, tips and tricks




Blogging for Business, Blogging for the People
Are Bloggers the Internet’s
      party people?
Sure, it’s a feel-good, online conversation...
... but is Business Blogging actually profitable?
NOT Blogging F500
                             Blogging F500 (61 total)



                              12%




                                          88%


                     http://www.socialtext.net/bizblogs/index.cgi




These guys say yes (everything in moderation)
Humanizing
the brand!




      http://www.socialtext.net/bizblogs/index.cgi?traits_of_the_fortune_500_blogs
Let’s look at some
Real Live Business Blogs
Company Blogs
Boeing B2B Flight Test Journal
www.boeing.com/commercial/777family
37 Signals Blog(s)




                                  http://productblog.37signals.com/




         www.37signals.com/svn/
Thought Leader Blog
Audrey Kawasaki blog (freelance artist blog)
http://baibai-matane.livejournal.com
Event marketing company shares the love
www.eventmarketing.zvents.com
‘By the people’ Company Blogs
         (surprise!!!)
The Apple Blog (totally not official)
www.theappleblog.com
My Starbucks Idea - Post based on Visitor Content
http://blogs.starbucks.com/blogs/customer
5 great ways YOU (yes, you)
can use a Blog for your business
1. Establish an online presence on the cheap




Caroline Collective
www.carolinecollective.cc
2. Look brilliant, be adored by many




Crowdspring - crowd source graphic design Blog
http://blog.crowdspring.com
3. Support, give back and build your Community




Houston Artist Relief Blog -- HAA artist outreach
www.haahelps.com
4. Promote and extend conferences and event life




Mom 2.0 Summit
www.mom2summit.com
5. Run a viral marketing multimedia campaign

                              www.arttheheartofhouston.com




        www.haablog.com
All a-Twitter
www.twitter.com
In 140 characters or less...

What are you doing right now?



                                www.twitter.com
The (new) Art of Community Building

A chance to connect and be generous

• Share your brain candy and link love

• Promote community and friends’ events and news

• (secondarily) Promote your events, content and news

• Give live outline of events or presentations

• Tell Katie where the speed traps are :)

• Say thank you!
Want to know who is talking about you on Twitter?

Follow the Micro-Blogging buzz

                                        www.tweetscan.com




                                                                       www.summize.com




                                                       www.twitscoop.com
Do more with less...

Feed your Tweets into other sites
Let’s take a quick breather!
The Road to Blogging:
Filling your brain to the max
They are already
   talking about you...
but what are they saying?
Track the conversation and find out!

                                  www,technorati.com/watchlist
                                    Powerful Social Media search
                                  engine watches for your terms and
                                            updates you




                                                   www.google.com/alerts
                                                    Email updates for your
                                                 company name and keywords




                                            http://alerts.yahoo.com
                                             Yahoo! alerts you of any
                                           occurrences of defined terms
                                                   and names
Tracking the online conversation...

Further online Reputation Management




  Google Trends search:
  www.google.com/trends




                                       Technorati search:
                                       www.technorati.com
Tracking the online conversation...

How do you compare to your competition?




                                          www.blogpulse.com
                                       Great visuals to track you and
                                         your competition’s online
                                             activity and Buzz
Find something less-than-great
  about your business online?
Deal with it! NOW!
Tracking the online conversation...

Timeliness and sincerity mean everything

• Draft response strategy beforehand


• If you need to say you’re sorry:
  mean it and back it up with visible action!


• A crisis is NOT the time to start a Blog


• Respond personally and publicly
Discover the Influencers
(and folks you just plain like)
Find awesome Blogs to read and learn from
www.technorati.com // www.blogsearch.google.com
IceRocket - Prolific vs. Influential = 2 different things
www.icerocket.com
Love thy feed reader!
www.google.com/reader
Pageflakes - personalized online data center
www.pageflakes.com
http://flickr.com/photos/geekette/212455285/



                                               Let’s get personal.
Create your Personal Brand

• Keep it consistent EVERYWHERE


• Create an Avatar


• Add important links / personal
  brands to your email footers


• Promote your employee Personal
  Brands (www.schipul.com/
  happykatie)


                                   Happykatie!
Let’s Get Blogging!

• Set up a fast template
  Blog


• Start simple - match
  branding graphics later


• 5 posts before ‘launch’


                                     www.typepad.com
www.blogger.com

                            www.wordpress.com
Let’s get Blogging!

Wordpress Template Sites

                       http://topwpthemes.com/



                              http://www.nattywp.com/




                                          http://www.wpthemespot.com/
Let’s get Blogging!

Tumblr - Art of the Uber-Simple




                        http://dallasmarketing.tumblr.com/
Let’s get Blogging!

Make your life easier: desktop Blog utilities




                        http://windowslivewriter.spaces.live.com/
Let’s get Blogging!

Badges of honor - make your brand portable

• Let your visitors take your brand
                                      http://www.librarything.com/extras.php
  with them
                                           http://www.flickr.com/badge.gne

• Easily embedded / shared
  graphics that show interests or
  affiliation


• Cooler than a boring logo and
  much more interactive
Keep up the Blogging magic

• Write regularly (2x week optimal)


• Comment regularly


• LINK LOVE!!!! At least 1 link a post


• Reach out to other Social Networks
  to grow community


• Use images as much as humanly
  possible


                                         http://www.flickr.com/photos/kt/120468504/
Keep up the Blogging magic...

Random Blog post ideas

• Invite guest Blogger to write on industry or event topics


• Interview clients, organization speakers, management team (podcast)


• Post photos from recent company event or outing


• Tips & Tricks for your business or industry


• Quote of the Day (with links)


• Community or industry organization events and info


• ‘Favorite Helpful Links’ series                      http://www.flickr.com/photos/gla/438729143/
Keep up the Blogging magic...

Blog post cheats (b/c life gets busy!!)

• Round up of news snippets and links to
  other Blogs


• Social bookmarking links - automatically
  updated!


• Liveblog a conference (you’re taking notes
  anyway...)                                   www.ma.gnolia.com

• Ask your Community to create content for
  YOU - contests, giveaways
Qualified traffic is good – link regularly, link well




                                                http://flickr.com/photos/poagao/367128550/
VISUALIZATION!! Tell a story with Blog visuals.
Visualization tools

Embed rich media for higher readership

• Use other free online social networks to
  host or discover Rich Media:


   • Video:
      • www.youtube.com
      • www.vimeo.com

   • Photos:
      • www.flickr.com

   • Audio:
      • www.seeqpod.com
Visualization tools

Create your own Rich content

• Jing (www.jingproject.com/) - free
  desktop image and video recorder


• Picasa (www.picasa.google.com) - edit
  images and video with easy uploads


• ComicLife (http://plasq.com/comiclife/)
  - have fun with your images and graphics
Visualization tools

Buy a Flip video camera (seriously)




                        http://www.theflip.com/
Follow up with your Community

• Respond to comments and emails
  fast and openly


• Get to know your visitors and their
  sites (participate)


• Be generous with your links and
  props - it comes back to you


• Set up a Blog Roll


• Keep up with those Google Alerts
Strategy, strategy, strategy
What is Success?

• Define your goals ahead of time:
                                                   www.intensedebate.com


  • Hits to your Web site / special landing page


  • Number of comments or link outs


  • Links from Influencers


  • Answers to online polls




           www.polldaddy.com
How do you know it’s working?
• Define your goals ahead of time:


  • Newsletter sign up

                         www.mailchimp.com




  • Raised funds (www.chipin.com)



  • Number of ‘favorites’ or ratings


  • Trackbacks from other Blogs
Blogging power at work, donate to: www.brennanshouston.com
Stick with your strategy and tweak as needed

• High traffic time?


• Post topics particularly hot?


• Who are your top referrers?


• How are they consuming your info?


                                      http://www.flickr.com/photos/8136496@N05/2327243497/
Tracking your success....

  Statistics are available, numbers work...




Google Analytics (free and track your PPC)
www.google.com/analytics
Tracking your success....

 Stats just a click away...




Built-in Blog utility traffic meters
www.typepad.com // www.wordpress.com
Tracking your success....

 Learn about your RSS subscribers




Feedburner (free)
www.feedburner.com
But it’s really all about the people
Tracking your success....

The Human Bottom Line

• Who are you connecting?


• What relationships are you building?


• Are you crossing online and offline
  marketing to reach the masses?


• Are you having fun and getting
  smarter?
                                         www.flickr.com/photos/eschipul/2561315154/
                                                   www.carolinecollective.cc
Quickie Social Media To-Do’s

1. Read blogs
   (find them on www.technorati.com)


2. Set up an RSS Feed Reader
   (www.google.com/reader)


3. Join Facebook (www.facebook.com)


4. Join Flickr (www.flickr.com)


5. Track the buzz about you
   (www.google.com/alerts)
Social Media is a constant learning process
But a fun one!!! So enjoy :)
Thanks for participating today!


  Katie Laird
  Schipul – The Web Marketing Company
     www.schipul.com / www.tendenci.com
     (281) 497.6567, ext. 519

  Email: klaird@schipul.com

  Personal brand: www.schipul.com/happykatie
     Blog: www.happykatie.com
     Flickr: www.flickr.com/photos/happykatie
     Twitter: www.twitter.com/happykatie

  Find my slides at: www.slideshare.net/happykatie

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Blogging for Business - Sweet for all sizes

  • 1. Blogging for Business: Better than cupcakes? Katie Laird klaird@schipul.com www.schipul.com // www.happykatie.com Katie Laird klaird@schipul.com www.schipul.com // www.happykatie.com http://flickr.com/photos/kjellander/305301902/
  • 2. What we’ll talk about... • Business Blogs in action • What the heck is micro-Blogging? • The power of Visualization • Blog fodder, tips and tricks Blogging for Business, Blogging for the People
  • 3. Are Bloggers the Internet’s party people?
  • 4. Sure, it’s a feel-good, online conversation...
  • 5. ... but is Business Blogging actually profitable?
  • 6. NOT Blogging F500 Blogging F500 (61 total) 12% 88% http://www.socialtext.net/bizblogs/index.cgi These guys say yes (everything in moderation)
  • 7. Humanizing the brand! http://www.socialtext.net/bizblogs/index.cgi?traits_of_the_fortune_500_blogs
  • 8. Let’s look at some Real Live Business Blogs
  • 10. Boeing B2B Flight Test Journal www.boeing.com/commercial/777family
  • 11. 37 Signals Blog(s) http://productblog.37signals.com/ www.37signals.com/svn/
  • 13. Audrey Kawasaki blog (freelance artist blog) http://baibai-matane.livejournal.com
  • 14. Event marketing company shares the love www.eventmarketing.zvents.com
  • 15. ‘By the people’ Company Blogs (surprise!!!)
  • 16. The Apple Blog (totally not official) www.theappleblog.com
  • 17. My Starbucks Idea - Post based on Visitor Content http://blogs.starbucks.com/blogs/customer
  • 18. 5 great ways YOU (yes, you) can use a Blog for your business
  • 19. 1. Establish an online presence on the cheap Caroline Collective www.carolinecollective.cc
  • 20. 2. Look brilliant, be adored by many Crowdspring - crowd source graphic design Blog http://blog.crowdspring.com
  • 21. 3. Support, give back and build your Community Houston Artist Relief Blog -- HAA artist outreach www.haahelps.com
  • 22. 4. Promote and extend conferences and event life Mom 2.0 Summit www.mom2summit.com
  • 23. 5. Run a viral marketing multimedia campaign www.arttheheartofhouston.com www.haablog.com
  • 25. In 140 characters or less... What are you doing right now? www.twitter.com
  • 26. The (new) Art of Community Building A chance to connect and be generous • Share your brain candy and link love • Promote community and friends’ events and news • (secondarily) Promote your events, content and news • Give live outline of events or presentations • Tell Katie where the speed traps are :) • Say thank you!
  • 27. Want to know who is talking about you on Twitter? Follow the Micro-Blogging buzz www.tweetscan.com www.summize.com www.twitscoop.com
  • 28. Do more with less... Feed your Tweets into other sites
  • 29. Let’s take a quick breather!
  • 30. The Road to Blogging: Filling your brain to the max
  • 31. They are already talking about you... but what are they saying?
  • 32. Track the conversation and find out! www,technorati.com/watchlist Powerful Social Media search engine watches for your terms and updates you www.google.com/alerts Email updates for your company name and keywords http://alerts.yahoo.com Yahoo! alerts you of any occurrences of defined terms and names
  • 33. Tracking the online conversation... Further online Reputation Management Google Trends search: www.google.com/trends Technorati search: www.technorati.com
  • 34. Tracking the online conversation... How do you compare to your competition? www.blogpulse.com Great visuals to track you and your competition’s online activity and Buzz
  • 35. Find something less-than-great about your business online?
  • 37. Tracking the online conversation... Timeliness and sincerity mean everything • Draft response strategy beforehand • If you need to say you’re sorry: mean it and back it up with visible action! • A crisis is NOT the time to start a Blog • Respond personally and publicly
  • 38. Discover the Influencers (and folks you just plain like)
  • 39. Find awesome Blogs to read and learn from www.technorati.com // www.blogsearch.google.com
  • 40. IceRocket - Prolific vs. Influential = 2 different things www.icerocket.com
  • 41. Love thy feed reader! www.google.com/reader
  • 42. Pageflakes - personalized online data center www.pageflakes.com
  • 44. Create your Personal Brand • Keep it consistent EVERYWHERE • Create an Avatar • Add important links / personal brands to your email footers • Promote your employee Personal Brands (www.schipul.com/ happykatie) Happykatie!
  • 45.
  • 46. Let’s Get Blogging! • Set up a fast template Blog • Start simple - match branding graphics later • 5 posts before ‘launch’ www.typepad.com www.blogger.com www.wordpress.com
  • 47. Let’s get Blogging! Wordpress Template Sites http://topwpthemes.com/ http://www.nattywp.com/ http://www.wpthemespot.com/
  • 48. Let’s get Blogging! Tumblr - Art of the Uber-Simple http://dallasmarketing.tumblr.com/
  • 49. Let’s get Blogging! Make your life easier: desktop Blog utilities http://windowslivewriter.spaces.live.com/
  • 50. Let’s get Blogging! Badges of honor - make your brand portable • Let your visitors take your brand http://www.librarything.com/extras.php with them http://www.flickr.com/badge.gne • Easily embedded / shared graphics that show interests or affiliation • Cooler than a boring logo and much more interactive
  • 51. Keep up the Blogging magic • Write regularly (2x week optimal) • Comment regularly • LINK LOVE!!!! At least 1 link a post • Reach out to other Social Networks to grow community • Use images as much as humanly possible http://www.flickr.com/photos/kt/120468504/
  • 52. Keep up the Blogging magic... Random Blog post ideas • Invite guest Blogger to write on industry or event topics • Interview clients, organization speakers, management team (podcast) • Post photos from recent company event or outing • Tips & Tricks for your business or industry • Quote of the Day (with links) • Community or industry organization events and info • ‘Favorite Helpful Links’ series http://www.flickr.com/photos/gla/438729143/
  • 53. Keep up the Blogging magic... Blog post cheats (b/c life gets busy!!) • Round up of news snippets and links to other Blogs • Social bookmarking links - automatically updated! • Liveblog a conference (you’re taking notes anyway...) www.ma.gnolia.com • Ask your Community to create content for YOU - contests, giveaways
  • 54. Qualified traffic is good – link regularly, link well http://flickr.com/photos/poagao/367128550/
  • 55. VISUALIZATION!! Tell a story with Blog visuals.
  • 56. Visualization tools Embed rich media for higher readership • Use other free online social networks to host or discover Rich Media: • Video: • www.youtube.com • www.vimeo.com • Photos: • www.flickr.com • Audio: • www.seeqpod.com
  • 57. Visualization tools Create your own Rich content • Jing (www.jingproject.com/) - free desktop image and video recorder • Picasa (www.picasa.google.com) - edit images and video with easy uploads • ComicLife (http://plasq.com/comiclife/) - have fun with your images and graphics
  • 58. Visualization tools Buy a Flip video camera (seriously) http://www.theflip.com/
  • 59. Follow up with your Community • Respond to comments and emails fast and openly • Get to know your visitors and their sites (participate) • Be generous with your links and props - it comes back to you • Set up a Blog Roll • Keep up with those Google Alerts
  • 61. What is Success? • Define your goals ahead of time: www.intensedebate.com • Hits to your Web site / special landing page • Number of comments or link outs • Links from Influencers • Answers to online polls www.polldaddy.com
  • 62. How do you know it’s working? • Define your goals ahead of time: • Newsletter sign up www.mailchimp.com • Raised funds (www.chipin.com) • Number of ‘favorites’ or ratings • Trackbacks from other Blogs
  • 63. Blogging power at work, donate to: www.brennanshouston.com
  • 64. Stick with your strategy and tweak as needed • High traffic time? • Post topics particularly hot? • Who are your top referrers? • How are they consuming your info? http://www.flickr.com/photos/8136496@N05/2327243497/
  • 65. Tracking your success.... Statistics are available, numbers work... Google Analytics (free and track your PPC) www.google.com/analytics
  • 66. Tracking your success.... Stats just a click away... Built-in Blog utility traffic meters www.typepad.com // www.wordpress.com
  • 67. Tracking your success.... Learn about your RSS subscribers Feedburner (free) www.feedburner.com
  • 68. But it’s really all about the people
  • 69. Tracking your success.... The Human Bottom Line • Who are you connecting? • What relationships are you building? • Are you crossing online and offline marketing to reach the masses? • Are you having fun and getting smarter? www.flickr.com/photos/eschipul/2561315154/ www.carolinecollective.cc
  • 70. Quickie Social Media To-Do’s 1. Read blogs (find them on www.technorati.com) 2. Set up an RSS Feed Reader (www.google.com/reader) 3. Join Facebook (www.facebook.com) 4. Join Flickr (www.flickr.com) 5. Track the buzz about you (www.google.com/alerts)
  • 71. Social Media is a constant learning process
  • 72. But a fun one!!! So enjoy :)
  • 73. Thanks for participating today! Katie Laird Schipul – The Web Marketing Company www.schipul.com / www.tendenci.com (281) 497.6567, ext. 519 Email: klaird@schipul.com Personal brand: www.schipul.com/happykatie Blog: www.happykatie.com Flickr: www.flickr.com/photos/happykatie Twitter: www.twitter.com/happykatie Find my slides at: www.slideshare.net/happykatie