Presentation from the February 13th, 2018 Boston Area SharePoint Users Group ​Chat Bots are very commonplace these days. They have been around for years, but advances in AI technology have allowed for a large growth and advances in this area. Microsoft has in preview a service called QnA Maker, that will allow you to create and build a Chat Bot that you can easily integrate into SharePoint using the Azure Bot Framework, all without writing a single line of code. Join me, and I’ll walk you through step-by-step on this process, along with discussing how and where Chat Bots can be used to provide better adoption and support to your users.

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Easily Integrating a Chat Bot in SharePoint
Geoff Varosky @ Boston SharePoint Users Group
February 13, 2018

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• BlueMetal
• Senior Architect in Managed Services
• SharePoint, Office 365, Azure
• President and Co-Founder of BASPUG
• Co-Founder of Office 365 Users Group
• Co-Organizer for SharePoint Saturday New England
• Blog: http://www.SharePointYankee.com
• Email: geoffv@bluemetal.com
• Twitter: @gvaro
About Me

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About Me

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About Me

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About Me
http://musicalnature.net

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• What are Chat Bots?
• QnA Maker
• Azure Bot Framework
• Integrating the Chat Bot into SharePoint
• Conclusion
• References / Q&A
Agenda

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Chat Bots

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What are Chat Bots?

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What are Chat Bots?

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What are Chat Bots?

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QnA Maker

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Creating a Chat Bot with QnA Maker

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Creating a Chat Bot with QnA Maker

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Creating a Chat Bot with QnA Maker

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Azure Bot Service

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Integrating into SharePoint

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Implementation – Script Embedding

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Implementation – Pop-Up Window

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Implementation – Using SPFX
https://github.com/SharePoint/sp-dev-fx-webparts/tree/master/samples/react-bot-framework

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Conclusion

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References

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• Creating a Chat Bot with Microsoft’s QnA Maker and Azure Bot Service
• https://go-to.blog/chatbot
• Bot Service Documentation
• https://docs.microsoft.com/en-us/bot-framework/
• Create a bot with Bot Service
• https://docs.microsoft.com/en-us/bot-framework/bot-service-quickstart
• Microsoft’s QnA Maker
• https://qnamaker.ai/
• QnA Maker Documentation
• https://qnamaker.ai/Documentation
• QnA Maker API Reference
• https://qnamaker.ai/Documentation/ApiReference
• QnA Maker FAQs
• https://qnamaker.ai/Documentation/Faqs
References

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Thank you!

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• BlueMetal
• Senior Architect in Managed Services
• SharePoint, Office 365, Azure
• President and Co-Founder of BASPUG
• Co-Founder of Office 365 Users Group
• Co-Organizer for SharePoint Saturday New England
• Blog: http://www.SharePointYankee.com
• Email: geoffv@bluemetal.com
• Twitter: @gvaro
About Me