1. PUNJAB COLLEGE OF TECHNICAL EDUCATION
SYLLABUS
Management Information System
BC-302(N2) Max. Marks 100
Internal Assessment 40
External Assessment: 60
Instructions for paper setter
The question paper will consist of two sections A and B. Sections B will have six questions and will
carry 10 mark each. Section A will have 10 short answer type questions, which will cover the entire
syllabus uniformly and will carry 20 marks in all.
Instructions for Candidates
Candidates are required to attempt four questions from section B and the entire section A. Use of
nonprogrammable scientific calculator is allowed.
Introduction to Systems and Basic Systems Concepts, Types of Systems, The Systems Approach,
Information Systems: Definition & Characteristics, Types of Information, Role of Information in
Decision - Making, Sub - Systems of an Information system: EDP and MIS, management levels,
EDP/MIS/DSS.
An overview of Management Information System: Definition & Characteristics, Components of MIS,
Frame Work for Understanding MIS: Robert Anthony's Hierarchy of Management Activity, Information
requirements & Levels of Management, Simon's Model of decision- Making, Structured Vs
Unstructured decisions, Formal Vs. Informal systems.
Developing Information Systems: Analysis & Design of Information Systems: Implementation &
Evaluation, Pitfalls in MIS Development.
Functional MIS: A Study of Marketing, Personnel, Financial and Production MIS.

2. COURSE MODULE
Management Information System
Class: BCA Semester: 3rd Course No.: BC-302
References:
1. Kanter, J.,"Management Information Systems", PHI.
2. Davis, Gordan B. & Olson, M.H., "Management Information Systems".
3. Murdick, Robert G., & Ross, Joel E., & Claggett, James R., "Information Systems for Modern
Management" PHI.
4. Lucas, "Analysis, Design & Implementation of Information System.
5. Goyal, D.P., Management Information Systems, Macmillan.
6. Laudon, K.C., Management Information Systems, Pearson.
Course Plan
Lecture
Content Teaching Aid Assignments
No.
1 Introduction to:
Systems and Basic Systems Concepts
2 Types of Systems
3–4 The Systems Approach
5–6 Information Systems:
Definition, Model, Components
7 Characteristics
8–9 Types of Information
Role of Information in Decision-Making
10 Quality of Information System
11 Case 1: Accenture
12 – 14 Management levels
Different Kinds of Systems
15 – 17 Sub - Systems of an Information system:
EDP/MIS/DSS
18 Introduction to DSS: Assignment 1
Concept, Characteristics
19 Components & Classes of DSS
20 Case 2: Renault
21 Components of MIS, Significance of MIS
22 Frame Work for Understanding MIS:
Robert Anthony's Hierarchy of Management

3. Activity, Information requirements, Levels of
Management
23 Simon's Model of Decision-Making
24 Types of Decisions:
Structured Vs Unstructured decisions, Formal Vs.
Informal systems
25 – 26 Developing Information Systems:
27 Case 3: UPS
28 – 29 Analysis:
DFD, DD, Decision Table, Structured English.
30 System Design: Assignment 2
Objective, Conceptual
31 – 32 Design Methods/Techniques, Detailed System
Design, Design Documentation
33 – 34 System Implementation & Testing
35 – 36 Evaluation:
Evaluation Approaches
37 Case 4: 7-Eleven
38 Pitfalls in MIS Development
39 – 40 Introduction to business systems: Video
Marketing Information System
41 – 42 Human Resource (Personnel) Inf. System Video
43 – 44 Financial System Video
45 – 46 Manufacturing/Production Inf. System Video
47. Case 5: KIA

4. Scheme of Internal Assessment: (out of 170) Weightage: 40
Component Frequency Marks out of 170
Assignments 2 20
Hourly Test 2 40
Case based Presentation 1 50
Mid Term 1 60
Total 170
Assignments
Assignment No. Details
1 Industry based Assignment of Information Systems
2 Feasibility Study: Requirement of information at various levels in our college
Case Studies
Case No. Details
1 Virtual Management At Accenture
2 Renault Speeds Up Delivery With A New DSS
3 UPS Competes Globally With Information Technology
4 7-Eleven Stores Ask The Customer By Asking The Data
5 Information Systems Help KIA Solve Its Quality Problems