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GWEA Framework &  EA Governance By Willie Needham  (Chief Enterprise Architect, SITA) 11 September 2009 (GITOC Techni-Click – Durban)
Agenda ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],More than a technical challenge
Introduction – The Problem “ One's mind, once stretched by a new idea,  never regains its original dimensions.” - Oliver Wendell Holmes
The Interconnectedness of Government ,[object Object],[object Object],[object Object],The disconnected nature of systems within Government has a major impact on the lives of its Citizens and the quality and efficiency of the services Local Provincial National Social Development Correctional Services DTI Labour SARS Agriculture Home Affairs Justice Secret Service Water Affairs & Forestry Transport Housing Education Public Works SAPS SASSA Health Safety & Security
Information Sharing in Government Today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Disconnectedness - Social Cluster Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Labour SARS Home Affairs UIF Housing Education Public Works SASSA Local Gov Land Affairs Gather proof of plight Prioritisation and access for public works programme Exemption from school fees Access to housing subsidy Diversion to economic activity and enrolment totraining programme Access to Free Basic Services Access to Grant Accessing Social protection services
Disconnectedness - Justice Cluster Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SAPS SARS Home Affairs Other Gather evidence and related info Probation Service Juvenile detention Child Protection Investigate Arrest NPA DoJ DCS DSD Prosecute Adjudicate Detention Person  Exhibit  ID Case
Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
So where are we? ?
A Governance perspective “ Sometimes when I consider what tremendous consequences come from little things…  I am tempted to think there are no little things.” - Bruce Barton
Talk to each other ,[object Object],[object Object],[object Object]
Government ICT House of Values* * From e-Government Policy, SITA Regulations & SITA Act (amended) Security Interoperability Reduced Duplication Economies of Scale Digital Inclusion Lower Cost Citizen Convenience Increased Productivity ICT Planning (GWEA) ->  ICT Acquisition -> ICT Operations ICT Value Principles Means/Services
Regulatory drivers* ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Public Service Regulations, 2001 (amended Mar 2009)
ICT Governance Overview
Governance defined ,[object Object],[object Object],[object Object],So, it’s a … Virtual Structure of Leaders (PEOPLE)  responsible to “ DIRECT”, “MONITOR” & “ENSURE” Performance and Conformance of Strategic Resources
ICT Governance in Context
King III on ICT Governance (ICTG) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
King III on ICT Governance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
COBIT – IT Governance Focus Areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
COBIT - Align Business with EA for IT
COBIT Processes (34)
ISO 38500 Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ISO38500 ICT Governance Model Business Processes DIRECT EVALUATE MONITOR ICT PROJECTS ICT OPERATIONS Proposals Plans Policies Performance Conformance ICT  Governance
Are Governance Models all aligned?
GWEA / MIOS Governance Structure (draft) Minister  PSA SITA  Exec Gov  CIO GITOC AGB GITO ARB GWEA/MIOS National Provincial Public Entities AGB = Architecture Governing Board (Central) ARB = Architecture Review Board/Committee (Departmental) SCARC ISS e-Gov Projects Procure KIM OSS Other GITOC Committees EACOM
GITO Council
Departmental Engagement Model CIO/GITO ICT Planning & Governance DEPARTMENT 1 2 3 4 … 5 6 7 Internal Service Agreements/Contracts Procurement & Development ICT Operation & Support SITA Business Agreement & Service Level Agreements (SITA ACT) EA Services Procurement  & Development Services ICT Infrastructure Services INDUSTRY Transversal Contracts
EA In Government “ All models are wrong, but some are useful”  George Box, Edward Deming
MIOS / GWEA Product Evolution 2001 - 2003 ODF GWEA  v1.0 GWEA  v1.2 MIOS XML MIOS  v1&2 UK e-GIF UML TOGAF9 MIOS  v4.1 MIOS = Minimum Interoperability Standards GWEA = Government Wide Enterprise Architecture GWEA 2007 - 2009 2004 - 2006 GITA v1.0 GITA v1.1 MIOS  v3 MIOS  v4 Zachman UML TOGAF8, Zachman
EA Context * From Forsberg & Mooz and ISO 15288; Corporate Governance not shown Architecture / Planning Design / Development Production / Operation GWEA / MIOS ISO 12207 (SDLC) ITIL / ISO 20000 COBIT / ISO 38500 Buy Business Architecture Technical Design Build IS/ICT Architecture Business Integration Component Verification IS/ICT Integration ICT Ops Buss Ops Business Design & Dev (e.g. OD, Srv Dev) ENTERPRISE  ARCHITECTURE CAPABILITY SYSTEM ACQUISITION CAPABILITIES (Solution Architecture, Project Management, Procurement, Solution Development,  Integration) ICT OPERATION CAPABILITIES PUBLIC SERVICE CAPABILITIES PUBLIC SERVICE DEVELOPMENT CAPABILITIES
GWEA Framework composition TOGAF ADM Phase TOGAF-9 GWEA 1.2 Prelim: FW & Contract 5P+1A = 6 3P = 3 A: Vision, Scope & Principles 6P+2A = 8 3P+1A = 4 B: Business Architecture 3P+(2x17)A = 39 2P+(2x5)A = 12 C1: Data Architecture 3P+(2x9)A = 21 2P+(2x3)A = 8 C2: Application Architecture 3P+(2x14)A = 31 2P+(2x3)A = 8 D: Technology Architecture 3P+(2x8)A = 19 2P+(2x3)A = 8 E: Opportunities/Solutions 5P 1P F: Migration Planning 10P 2P TOTAL DELIVERABLES 38P+99A = 137 (89 Non-Duplicated) 17P+29A = 46 (32 Non-Duplicated) ,[object Object],[object Object],[object Object]
GWEA Framework INTEROPERABILITY CONSISTENCY ALIGNMENT Purpose The minimum standard  by which to use an Enterprise Architecture approach to develop and construct National and Departmental  ICT Plans and Blueprints Technology Architecture Views (D) Application Architecture Views (C2) Business Architecture Views (B) Data Architecture Views (C1) Organisation Structure Model Application Reference & Standards Model Business Process Model Business Function/Service Model Business Performance Model Business Information Model Application Distribution Model Technology/Network Distribution Model Technology Platform Model Technology Reference & Standards Model Data Reference &  Standards Model Data Security Model Data Gap Application Gap Technology Gap Data-Application Model Application Stakeholder Model Opportunities & Solution (E) and Implementation Plan (F) Views (Programmatic Views) Business Gap Preliminary (P) & Vision (A) Views EA Org Model EA FW EA Request EA Principles EA Vision EA SOW Comm Plan Business Roadmap Data Roadmap Application Roadmap Technology Roadmap Consolidated Roadmap & Transition Architecture Implementation and Migration Plan  Implementation Governance Model
EA Planning concept Government Departments, Bodies & Clusters Departmental Plans/Blueprints IFMS, e-Gov, GIS, e-Natis, e-HR, NISIS, Who-Am-I, LURITS…  NGN, Data Centres, Help Desk, Security, … Business Services Core Services Common Services Shared Non-Shared ICT  Infrastructure Information Systems Core Common / Transversal Resource Management Services (“Backend”) Public Services (“Front-End”)
Interoperability – [Re-]defined ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interoperability levels* * Tolk, Andreas. “Beyond Technical Interoperability –  Introducing a Reference Model for Measures of Merit for Coalition Interoperability.  Business  Architecture &  Standards MIOS  V4.1 MIOS  V5 Network Centric Thinking (Joint-up Government) Information- Centric Thinking Techno- Centric Thinking IS/ICT Architecture &  Standards Physical Interoperability Protocol Interoperability Data/Object Interoperability Information Interoperability Knowledge/Awareness Aligned Procedures Aligned Operations Harmonised Strategy/Doctrine Political Objectives ,[object Object],[object Object],[object Object],Technical Interoperability - technical issues of linking computer systems and services.  Semantic Interoperability - ensuring the precise meaning of exchanged information between different kind of Information Systems.
MIOS v4.1 Composition* OPEN STANDARDS from IETF, ISO, W3C, OASIS, ITU-T, ANSI,  IEEE, ECMA, ETSI * Minimum Interoperability Standards (MIOS) v4.1, DPSA, Aug 2007 Category Component (Standards)  Connectivity Web/Internet (HTTP) E-Mail (SMTP, MIME, IMAP, S/MIME) Directory & Naming (X.500 and DNS) Network (FTP, TCP/IP, TLS) Security (e.g. RC4, RSA, AES, )  Web Services (SOAP, WSDL, UDDI) Internet Conferencing (H.323, SIP) Mobile Phones (WAP2, GPRS, SMS, MMS) Data Interoperability Meta-Data (XML, XSL) Data Security (SAML) PKI (X.509) Modelling (UML, XMI) Ontology (OWL) Geospatial (GML) Information Access & Content Standards Web/Hypertext (HTML, XHTML, JavaScript) Office Documents (UTF-8, ODF, CSV, PDF) Still images and Video (JPEG, PNG, TIFF, MPEG) File Compression (TAR, ZIP, GZIP) Relational DB Access (SQL-93) Meta-Data Content Management (Dublin Core) Syndication (RSS)
Challenges & Conclusion “ Sometimes when I consider what tremendous consequences come from little things…  I am tempted to think there are no little things.” - Bruce Barton
Some challenges Identity issues Compliance Issues Conflicting Policies Cooperation
The road ahead (“for ICT”)… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You Dankie Siyabonga Ke a leboha Siyathokoza   Willie Needham Chief Enterprise Architect  Strategic Services State IT Agency (Pty) Ltd Pretoria, South Africa Tel: 012 482 2774 [email_address] www.sita.co.za
Sometimes I think we try to … ,[object Object],[object Object],[object Object],[object Object]
An EA Capability/Function ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Process People Technology Models, Plans & Standards

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TechniClick - GWEA & EA Governance

  • 1. GWEA Framework & EA Governance By Willie Needham (Chief Enterprise Architect, SITA) 11 September 2009 (GITOC Techni-Click – Durban)
  • 2.
  • 3.
  • 4. Introduction – The Problem “ One's mind, once stretched by a new idea, never regains its original dimensions.” - Oliver Wendell Holmes
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. So where are we? ?
  • 11. A Governance perspective “ Sometimes when I consider what tremendous consequences come from little things… I am tempted to think there are no little things.” - Bruce Barton
  • 12.
  • 13. Government ICT House of Values* * From e-Government Policy, SITA Regulations & SITA Act (amended) Security Interoperability Reduced Duplication Economies of Scale Digital Inclusion Lower Cost Citizen Convenience Increased Productivity ICT Planning (GWEA) -> ICT Acquisition -> ICT Operations ICT Value Principles Means/Services
  • 14.
  • 16.
  • 17. ICT Governance in Context
  • 18.
  • 19.
  • 20.
  • 21. COBIT - Align Business with EA for IT
  • 23.
  • 24. ISO38500 ICT Governance Model Business Processes DIRECT EVALUATE MONITOR ICT PROJECTS ICT OPERATIONS Proposals Plans Policies Performance Conformance ICT Governance
  • 25. Are Governance Models all aligned?
  • 26. GWEA / MIOS Governance Structure (draft) Minister PSA SITA Exec Gov CIO GITOC AGB GITO ARB GWEA/MIOS National Provincial Public Entities AGB = Architecture Governing Board (Central) ARB = Architecture Review Board/Committee (Departmental) SCARC ISS e-Gov Projects Procure KIM OSS Other GITOC Committees EACOM
  • 28. Departmental Engagement Model CIO/GITO ICT Planning & Governance DEPARTMENT 1 2 3 4 … 5 6 7 Internal Service Agreements/Contracts Procurement & Development ICT Operation & Support SITA Business Agreement & Service Level Agreements (SITA ACT) EA Services Procurement & Development Services ICT Infrastructure Services INDUSTRY Transversal Contracts
  • 29. EA In Government “ All models are wrong, but some are useful” George Box, Edward Deming
  • 30. MIOS / GWEA Product Evolution 2001 - 2003 ODF GWEA v1.0 GWEA v1.2 MIOS XML MIOS v1&2 UK e-GIF UML TOGAF9 MIOS v4.1 MIOS = Minimum Interoperability Standards GWEA = Government Wide Enterprise Architecture GWEA 2007 - 2009 2004 - 2006 GITA v1.0 GITA v1.1 MIOS v3 MIOS v4 Zachman UML TOGAF8, Zachman
  • 31. EA Context * From Forsberg & Mooz and ISO 15288; Corporate Governance not shown Architecture / Planning Design / Development Production / Operation GWEA / MIOS ISO 12207 (SDLC) ITIL / ISO 20000 COBIT / ISO 38500 Buy Business Architecture Technical Design Build IS/ICT Architecture Business Integration Component Verification IS/ICT Integration ICT Ops Buss Ops Business Design & Dev (e.g. OD, Srv Dev) ENTERPRISE ARCHITECTURE CAPABILITY SYSTEM ACQUISITION CAPABILITIES (Solution Architecture, Project Management, Procurement, Solution Development, Integration) ICT OPERATION CAPABILITIES PUBLIC SERVICE CAPABILITIES PUBLIC SERVICE DEVELOPMENT CAPABILITIES
  • 32.
  • 33. GWEA Framework INTEROPERABILITY CONSISTENCY ALIGNMENT Purpose The minimum standard by which to use an Enterprise Architecture approach to develop and construct National and Departmental ICT Plans and Blueprints Technology Architecture Views (D) Application Architecture Views (C2) Business Architecture Views (B) Data Architecture Views (C1) Organisation Structure Model Application Reference & Standards Model Business Process Model Business Function/Service Model Business Performance Model Business Information Model Application Distribution Model Technology/Network Distribution Model Technology Platform Model Technology Reference & Standards Model Data Reference & Standards Model Data Security Model Data Gap Application Gap Technology Gap Data-Application Model Application Stakeholder Model Opportunities & Solution (E) and Implementation Plan (F) Views (Programmatic Views) Business Gap Preliminary (P) & Vision (A) Views EA Org Model EA FW EA Request EA Principles EA Vision EA SOW Comm Plan Business Roadmap Data Roadmap Application Roadmap Technology Roadmap Consolidated Roadmap & Transition Architecture Implementation and Migration Plan Implementation Governance Model
  • 34. EA Planning concept Government Departments, Bodies & Clusters Departmental Plans/Blueprints IFMS, e-Gov, GIS, e-Natis, e-HR, NISIS, Who-Am-I, LURITS… NGN, Data Centres, Help Desk, Security, … Business Services Core Services Common Services Shared Non-Shared ICT Infrastructure Information Systems Core Common / Transversal Resource Management Services (“Backend”) Public Services (“Front-End”)
  • 35.
  • 36.
  • 37. MIOS v4.1 Composition* OPEN STANDARDS from IETF, ISO, W3C, OASIS, ITU-T, ANSI, IEEE, ECMA, ETSI * Minimum Interoperability Standards (MIOS) v4.1, DPSA, Aug 2007 Category Component (Standards) Connectivity Web/Internet (HTTP) E-Mail (SMTP, MIME, IMAP, S/MIME) Directory & Naming (X.500 and DNS) Network (FTP, TCP/IP, TLS) Security (e.g. RC4, RSA, AES, ) Web Services (SOAP, WSDL, UDDI) Internet Conferencing (H.323, SIP) Mobile Phones (WAP2, GPRS, SMS, MMS) Data Interoperability Meta-Data (XML, XSL) Data Security (SAML) PKI (X.509) Modelling (UML, XMI) Ontology (OWL) Geospatial (GML) Information Access & Content Standards Web/Hypertext (HTML, XHTML, JavaScript) Office Documents (UTF-8, ODF, CSV, PDF) Still images and Video (JPEG, PNG, TIFF, MPEG) File Compression (TAR, ZIP, GZIP) Relational DB Access (SQL-93) Meta-Data Content Management (Dublin Core) Syndication (RSS)
  • 38. Challenges & Conclusion “ Sometimes when I consider what tremendous consequences come from little things… I am tempted to think there are no little things.” - Bruce Barton
  • 39. Some challenges Identity issues Compliance Issues Conflicting Policies Cooperation
  • 40.
  • 41.
  • 42. Thank You Dankie Siyabonga Ke a leboha Siyathokoza Willie Needham Chief Enterprise Architect Strategic Services State IT Agency (Pty) Ltd Pretoria, South Africa Tel: 012 482 2774 [email_address] www.sita.co.za
  • 43.
  • 44.

Notas do Editor

  1. Where there is ‘integration’ of systems within government the most prevalent form through the exchange of batch files. There are very very few instances of more sophisticated integration. [go through points] Looking at the current situation it becomes clear that at present Government’s IT infrastructure and thinking simply does not reflect the everyday necessity for the exchange of information or the integration of business processes across agencies
  2. As reiterated by the Deputy-President’s comments, technology has critical enabling role to play in helping the poorest of the poor, but in this case, it is proving to be more of a barrier than anything else as it is simply reinforcing the rigid, siloed nature of government functions. One cannot look at government functions within departments in isolation when striving to help citizens and deliver quality services. You need to consider the end-to-end processes e.g. SASSA grant application processing might take 3 days, but gathering evidence stakes 2 years This is a simple example, but there are literally hundreds of processes impacting all areas of Government where the disconnected of Government affects the everyday lives of citizens, for instance: Processing of court cases Processing of adoption cases Registration and compliance of companies and individuals in economic activity imposing unnecessary costs to doing business
  3. Departmental planning still in silo’s – lead to duplications  Multiple, Fragmented Departmental Plans and Systems Regulation does not prescribe “cluster business plans”  it is extremely difficult to “plan/develop cluster/transversal systems” Common/Transversal systems planning requires interdepartmental co-operation and strong lead department and funding model to succeed.
  4. Mathematical definition is just an elegant way of writing 1+1= 2