5. Built and maintained strong relationships with employees and managementJuly 2005 – Current Quix Mobil - Console Operator - Sydney<br />(Part Time Employment) <br />Created a work environment conducive for achieving daily targets with focus on providing superior customer service<br />Responsible for various cash receipts, closing and adjustments<br />Responsible for scheduling work, estimation of cost, ordering equipment and supplies<br />Hired, trained, mentored and supervised staff<br />Responded to customers inquiries and resolved issues professionally and efficiently<br />Organized various negotiations, inventory controls as well as breakages<br />Employment Achievements<br />As a team leader, I won new contracts for Team Blue Star Promotions by negotiating with clients and event personnel and managing the teams efficiently <br />Produced substantial cost savings at Team Blue Star and Quix Mobil through better selection and training of staff and efficient utilization of available resources<br />Promoted an attitude of understanding & flexibility within the team at Team Blue Star <br />Received multiple customer appreciations for service excellence & going beyond customer expectations<br />RELEVANT SKILLS<br />Technical and Computer Skills <br />Proficient knowledge in using Ansys CFX Software for designing turbo machineries. Used it for my thesis on Micro Gas Turbine Engines<br />Good knowledge in using CAD software (Solidworks). Used it to model aerospace structures<br />Proficient knowledge in Strand 7- A Finite Element Analysis (FEA) software. Used it to conduct stress analysis on aerospace structures<br />Highly productive & hands-on experience using MS Word, Excel, PowerPoint & Project<br />Excellent keyboard skills with good typing speed <br />Leadership and Teamwork Skills <br />Supervised and managed performance of the design team in Aircraft Design course at university<br />Worked as a team associate of the administrative team at Historical Aircraft Restoration Society (HARS) for carrying out object planning and forecasting<br />Worked with a group of professional engineers on the restoration of old aircraft at HARS<br />Demonstrated a range of teamwork skills in different roles as part of group assignments throughout my Engineering degree<br />Led and motivated team for Blue Star.<br />Have self motivating ability and can pass the spirit to others<br />Communication Skills <br />Delivered a presentation on my Thesis to the entire engineering faculty for which I achieved 85%<br />Conducted public presentations on the propulsion system of a light aircraft for fourth year Aerospace Design class <br />Developed and presented reports on Project Management to senior staff at University<br />Built excellent rapport with clients and team members for over four years at my work place <br />Have written an Honours Thesis on Micro Gas Turbine Engines for which I achieved 81%<br />Dealt with people from diverse backgrounds and countries while working at Team Blue Star <br />Planning and Organising Skills <br />Managed part time work & study while maintaining Distinction average in engineering<br />Analytical problem-solver, able to anticipate issues, resolve concerns & improve efficiency<br />Organised effective group meetings in Aircraft Design course at university<br />Organized bank transactions as well as regular sales reports at Quix Mobil<br />Planned and made rosters for employees at Team Blue Star<br />PROFESSIONAL MEMBERSHIPS<br /> <br />The Institution of Engineers Australia<br />Association of Professional Engineers, Scientists & Managers, Australia (APESMA)<br />Extracurricular Activities<br />Undertook practical flying experience in a Cessna 152 at Bankstown Airport, Sydney<br />Volunteer for cooking and serving to the homeless at a temple in North Sydney<br />Executive committee member of Asian Society-one of the largest clubs on campus (2006-2009)<br />Referees<br />Employment<br />Mr. Robert Greinert<br />Honorary Secretary and Work Shop Manager<br />Historical Aircraft Restoration Society (HARS)<br />Ph: +61 (02) 4257 4333<br />Email: thunderboltaus@bigpond.com<br />Academic<br />Prof. Steve Armfield<br /> Head, School of Aerospace,<br />Mechanical and Mechatronic Engineering<br />Thesis Supervisor<br />The University of Sydney<br />Ph: +61 (02) 93512927<br />Email: armfield@aeromech.usyd.edu.au<br />Dr. Jack Ling<br />Founder, Micro Propulsion Group (MPG)<br />Mechanical and Mechatronic Engineering<br />Thesis Co-Supervisor<br />The University of Sydney<br />Ph: +61 (02) 93514064<br />Email: jack.ling@aeromech.usyd.edu.au<br />