DiversityManagement: Eine neue Managementkultur der Vielfalt—für eine neues Image der Bibliotheken/Diversity Management: A New Management Culture of Diversity—For a New Image of Libraries by Wolfgang Kaiser (Berlin: Simon Verlag für Bibliothekswissen, 2008—e22.00, ISBN 978-3-940862-02-0), 134 pp.) describes how, in the context of libraries, diversity management employs the heterogeneity of employees, with their different life plans, experiences, and discernible differences, as an enrichment of the not-for-profit organization. Ultimately, this mirrors a differentiated customer orientation. After a theoretical introduction, definitions of the method are related to the social changes of the library sphere. The library as a communication place and public space requires a changed management which takes into account the cultural variety within the population and with it the user. Best practice examples from the United States, Great Britain, and Denmark underscore the impact and show ways for the application of this method. Implications for new challenges for education, training, and future personnel planning in libraries are noted. Diversity management can improve the image, the social position, and the political weight of libraries and promote them.