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havvaçam
1.
2.
WORD OF
MOUTH
3.
4.
How does WOM
apply?
5.
Three steps for
firms.
6.
Benefits of WOM.WORD
OF MOUTH
7.
What is Word
of Mouth? WOM is a reference to the passing of information from person to person. WORD OF MOUTH
8.
WORD OF MOUTH
9.
10.
Firm composes a
control group and gives their products to these voluntary conductors.WORD OF MOUTH
11.
There are three
steps for firms. Listen customers. Participate dialoques. Buck consumers up for talking. WORD OF MOUTH
12.
WORD OF MOUTH
13.
Benefits of WOM
and how it works. The most powerful marketing tool. It makes firms very famous as NOKİA as REDBULL. WOM needs a very useful,high quality and special feature product. WORD OF MOUTH
14.
15.
WORD OF MOUTH
Example of WOM.
16.
WORD OF MOUTH
17.
THANKS FOR YOUR
ATTENTION Written by HAVVA ÇAM
Download now