Pam Blasius, Armstrong International. Traction User Group, Oct 13 2010, Newport RI. TUG 2010 Newport slides, agenda and more see www.TractionSoftware.com
5. The Sage Customer The Sage Customer Informed and Intelligent Feels free, independent, and in charge of their decisions Enjoys researching a decision: The Internet is the most effective vehicle for Sage brands Their decisions are based on logic and information about a brand The Sage customer will reward the brand with their loyalty