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The Upcoming Mobile Tsunami
Jason Grigsby, Co-Founder




http://cloudfour.com • http://userfirstweb.com • http://twitter.com/grigs/
Seven years later.



What’s Next?
3 Things that couldn’t be ignored:
3 Things that couldn’t be ignored:
3 Things that couldn’t be ignored:
3 Things that couldn’t be ignored:




       3.3
       Billion
A mobile
phone for half
 the planet.
3.3 Billion in Perspective




Source: http://communities-dominate.blogs.com/brands/2007/01/putting_27_bill.html
   http://communities-dominate.blogs.com/brands/2008/01/when-there-is-a.html
Mobile Phone Adoption Still Growing

• China Mobile has 317 million subscribers—more than U.S. population.

• China total market is half a billion users. They are adding 6 million
  subscribers per month.

• 28% of mobile phone owners have two or more subscriptions.

• Average for industrialized countries is over 100% subscriber rate, led
  by 140% subscriber rate for Hong Kong, Taiwan, Italy and Israel.
  (U.S. is at a paltry 80%)

• Percentage of younger phone users increasing. Normal for children
  under 10 years old to have a phone in Europe and Asia.

• Population grows by 3 people a second. 38 mobile devices a second.
Usage is Changing: No Longer Simply a Phone

                                                Mar 2007                               Oct 2007

                  70.0%

                                                62%
                  52.5%

                                      46%                                    47%
                  35.0%                                                                                      36%
                                                                    29%
                                                                                                 24%
                  17.5%


                       0%
                                       13-to-24                     25-to-41                           All

                          20% say they view video content daily or almost daily
Source: http://www.wireless-watch.com/2008/01/02/americans-more-connected-online-says-deloitte-touche-study/
The 7th Mass Media
          http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html




Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/
 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ •
http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ •
                               http://www.flickr.com/photos/gaetanlee/118885175/
The 7th Mass Media
          http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html




Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/
 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ •
http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ •
                               http://www.flickr.com/photos/gaetanlee/118885175/
The 7th Mass Media
          http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html




Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/
 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ •
http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ •
                               http://www.flickr.com/photos/gaetanlee/118885175/
The 7th Mass Media
          http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html




Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/
 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ •
http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ •
                               http://www.flickr.com/photos/gaetanlee/118885175/
The 7th Mass Media
          http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html




Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/
 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ •
http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ •
                               http://www.flickr.com/photos/gaetanlee/118885175/
The 7th Mass Media
          http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html




Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/
 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ •
http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ •
                               http://www.flickr.com/photos/gaetanlee/118885175/
The 7th Mass Media
          http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html




Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/
 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ •
http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ •
                               http://www.flickr.com/photos/gaetanlee/118885175/
It's the recreation of the

Internet, it's the recreation of

the PC story and it is before us

   — and it is very likely it will

     happen in the next year.

Eric Schmidt, Google CEO speaking at Davos, January 2008
Parallels to Early Internet Days

• Email is the most sought after feature. Businesses pushing smart
  phone adoption for employees.

• Fractured platform. Few standards. Fewer reliable.

• Proprietary development environments.

• Poor documentation.

• Return to browser wars.

• Radically changes many things including business plans, advertising,
  metrics, and development practices.

• No one knows the patterns for success (design, dev, or business)
Adoption of Internet

• In 1994, best estimates were 20 to 30 million people on the Internet.
  That is less that 1% of the world’s population at the time.


• Today, 12% of carrier revenue is data services and only 16% of users
  access the web on those devices once a month.


• 1994, 5% of people surveyed said that they were willing to pay fees
  for web access. 97% of people were using Mosiac and a text browser,
  Lynx was #2

• Late 1994, 18% using Netscape and 71% said they might pay
  depending on cost and quality.
The Hope for Mobile


                         What is the
                         likelihood of
                        exponential
                       growth for the
                      Internet on Mobile
                          Devices?
“The Mother of
                                                                  all Markets.”

                                                                Dr. Eli Harai, San Disk
                                                                      CEO, 2008

                                                                  John Sculley, Apple
                                                                     CEO, 1992




http://query.nytimes.com/gst/fullpage.html?res=9E0CE5D9143AF93AA25754C0A964958260
Gopher, Mosaic, WAP, iPhone




Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
Gopher, Mosaic, WAP, iPhone




Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
Gopher, Mosaic, WAP, iPhone




Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
Gopher, Mosaic, WAP, iPhone




Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
January 2008 Mobile Browser Stats

        iPhone + iPod         WinCE    Symbian     Hiptop




                              8%
                         4%



                   23%


                                        65%




                 Source: www.netapplications.com
“It’s about usage. Not units”

• Number of queries on Google search from iPhones surpassed those
  from Symbian-based phones in the days after Christmas. Nokia’s
  Symbian-based phones are 40% of the market worldwide.

• German iPhone users consume 30 times more data.

• 95% of iPhone customers regularly surf the Internet. Data services
  revenue increased from $2.7 billion in 2005 to $6.9 billion in 2007.

• Google sees 50 times the number of searches using the iPhone than
  any other mobile device. They were so surprised, they asked their
  engineers to check the logs to make sure it was correct.

• This is why major companies, Google, Quicken, etc. are all launching
  iPhone-optimized services despite the iPhone’s 1% market share.
It’s Not All About the iPhone
The Pace of Innovation is Picking Up

• Google Android open mobile OS
  joins Limo. OHA formed


• AOL Open Mobile Platform


• Nokia buys Trolltech, Launches
  advertising network

• Microsoft buys Danger


• Yahoo Mobile Widgets, oneConnect
  Social Network

• iPhone SDK in this month
Carrier Landscape Changing

• Push for open networks. Commitment from Verizon for open network
  by end of 2008.


• New wireless spectrum bidding included openness requirements.


• Flat rate data plan options growing.

• iPhone opened doors for phone providers to push carriers to do things
  that they were unwilling to do in the past.


• Tremendous pressure on carriers because of 40% churn in subscribers.
Changing Business Models Already Beginning

• Free mobile network for 16 to 24 year olds in Europe


• Most di cult demographic to reach


• Exchange information and willingness to receive ads for free phone
  and text message usage

• Interactive advertising using SMS


• Resulting in 12 to 24% response rates versus direct mail and web
  advertising rates of < 1%.
For Developers and Designers

• Start reading and learning now

• Embrace the constraints

  • Small screen, slower processors, slower network

  • Lack of standards

  • Fragmented development platforms

• Key decisions:

  • On the deck vs. O   the deck.

  • What device classes will you support?
Embrace what is unique about mobile


 • Personal                  • Identifiable




 • In your pocket            • Locatable




 • Always on and connected   • Users on the go
Pick the right target audience.




  Be willing to experiment.
MobilePortland.com

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Mobile Tsunami

  • 1. The Upcoming Mobile Tsunami Jason Grigsby, Co-Founder http://cloudfour.com • http://userfirstweb.com • http://twitter.com/grigs/
  • 2.
  • 3.
  • 4.
  • 6. 3 Things that couldn’t be ignored:
  • 7. 3 Things that couldn’t be ignored:
  • 8. 3 Things that couldn’t be ignored:
  • 9. 3 Things that couldn’t be ignored: 3.3 Billion
  • 10. A mobile phone for half the planet.
  • 11. 3.3 Billion in Perspective Source: http://communities-dominate.blogs.com/brands/2007/01/putting_27_bill.html http://communities-dominate.blogs.com/brands/2008/01/when-there-is-a.html
  • 12.
  • 13. Mobile Phone Adoption Still Growing • China Mobile has 317 million subscribers—more than U.S. population. • China total market is half a billion users. They are adding 6 million subscribers per month. • 28% of mobile phone owners have two or more subscriptions. • Average for industrialized countries is over 100% subscriber rate, led by 140% subscriber rate for Hong Kong, Taiwan, Italy and Israel. (U.S. is at a paltry 80%) • Percentage of younger phone users increasing. Normal for children under 10 years old to have a phone in Europe and Asia. • Population grows by 3 people a second. 38 mobile devices a second.
  • 14. Usage is Changing: No Longer Simply a Phone Mar 2007 Oct 2007 70.0% 62% 52.5% 46% 47% 35.0% 36% 29% 24% 17.5% 0% 13-to-24 25-to-41 All 20% say they view video content daily or almost daily Source: http://www.wireless-watch.com/2008/01/02/americans-more-connected-online-says-deloitte-touche-study/
  • 15. The 7th Mass Media http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/ 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ • http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ • http://www.flickr.com/photos/gaetanlee/118885175/
  • 16. The 7th Mass Media http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/ 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ • http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ • http://www.flickr.com/photos/gaetanlee/118885175/
  • 17. The 7th Mass Media http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/ 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ • http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ • http://www.flickr.com/photos/gaetanlee/118885175/
  • 18. The 7th Mass Media http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/ 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ • http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ • http://www.flickr.com/photos/gaetanlee/118885175/
  • 19. The 7th Mass Media http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/ 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ • http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ • http://www.flickr.com/photos/gaetanlee/118885175/
  • 20. The 7th Mass Media http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/ 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ • http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ • http://www.flickr.com/photos/gaetanlee/118885175/
  • 21. The 7th Mass Media http://communities-dominate.blogs.com/brands/2007/02/mobile_the_7th_.html Flickr photos: http://www.flickr.com/photos/nitsrejk/126982680/ • http://www.flickr.com/photos/roadsidepictures/ 317559195/ • http://www.flickr.com/photos/snurb/172039084/ • http://www.flickr.com/photos/kt/249301268/ • http://www.flickr.com/photos/simon_aughton/2178768452/ • http://www.flickr.com/photos/lecates/454787692/ • http://www.flickr.com/photos/gaetanlee/118885175/
  • 22.
  • 23. It's the recreation of the Internet, it's the recreation of the PC story and it is before us — and it is very likely it will happen in the next year. Eric Schmidt, Google CEO speaking at Davos, January 2008
  • 24. Parallels to Early Internet Days • Email is the most sought after feature. Businesses pushing smart phone adoption for employees. • Fractured platform. Few standards. Fewer reliable. • Proprietary development environments. • Poor documentation. • Return to browser wars. • Radically changes many things including business plans, advertising, metrics, and development practices. • No one knows the patterns for success (design, dev, or business)
  • 25. Adoption of Internet • In 1994, best estimates were 20 to 30 million people on the Internet. That is less that 1% of the world’s population at the time. • Today, 12% of carrier revenue is data services and only 16% of users access the web on those devices once a month. • 1994, 5% of people surveyed said that they were willing to pay fees for web access. 97% of people were using Mosiac and a text browser, Lynx was #2 • Late 1994, 18% using Netscape and 71% said they might pay depending on cost and quality.
  • 26. The Hope for Mobile What is the likelihood of exponential growth for the Internet on Mobile Devices?
  • 27. “The Mother of all Markets.” Dr. Eli Harai, San Disk CEO, 2008 John Sculley, Apple CEO, 1992 http://query.nytimes.com/gst/fullpage.html?res=9E0CE5D9143AF93AA25754C0A964958260
  • 28.
  • 29. Gopher, Mosaic, WAP, iPhone Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
  • 30. Gopher, Mosaic, WAP, iPhone Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
  • 31. Gopher, Mosaic, WAP, iPhone Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
  • 32. Gopher, Mosaic, WAP, iPhone Flickr photo by: http://www.flickr.com/photos/vixon/352427852/
  • 33. January 2008 Mobile Browser Stats iPhone + iPod WinCE Symbian Hiptop 8% 4% 23% 65% Source: www.netapplications.com
  • 34. “It’s about usage. Not units” • Number of queries on Google search from iPhones surpassed those from Symbian-based phones in the days after Christmas. Nokia’s Symbian-based phones are 40% of the market worldwide. • German iPhone users consume 30 times more data. • 95% of iPhone customers regularly surf the Internet. Data services revenue increased from $2.7 billion in 2005 to $6.9 billion in 2007. • Google sees 50 times the number of searches using the iPhone than any other mobile device. They were so surprised, they asked their engineers to check the logs to make sure it was correct. • This is why major companies, Google, Quicken, etc. are all launching iPhone-optimized services despite the iPhone’s 1% market share.
  • 35. It’s Not All About the iPhone
  • 36. The Pace of Innovation is Picking Up • Google Android open mobile OS joins Limo. OHA formed • AOL Open Mobile Platform • Nokia buys Trolltech, Launches advertising network • Microsoft buys Danger • Yahoo Mobile Widgets, oneConnect Social Network • iPhone SDK in this month
  • 37. Carrier Landscape Changing • Push for open networks. Commitment from Verizon for open network by end of 2008. • New wireless spectrum bidding included openness requirements. • Flat rate data plan options growing. • iPhone opened doors for phone providers to push carriers to do things that they were unwilling to do in the past. • Tremendous pressure on carriers because of 40% churn in subscribers.
  • 38. Changing Business Models Already Beginning • Free mobile network for 16 to 24 year olds in Europe • Most di cult demographic to reach • Exchange information and willingness to receive ads for free phone and text message usage • Interactive advertising using SMS • Resulting in 12 to 24% response rates versus direct mail and web advertising rates of < 1%.
  • 39.
  • 40. For Developers and Designers • Start reading and learning now • Embrace the constraints • Small screen, slower processors, slower network • Lack of standards • Fragmented development platforms • Key decisions: • On the deck vs. O the deck. • What device classes will you support?
  • 41. Embrace what is unique about mobile • Personal • Identifiable • In your pocket • Locatable • Always on and connected • Users on the go
  • 42. Pick the right target audience. Be willing to experiment.
  • 43.
  • 44.