This document outlines a presentation about creating a 21st century learning environment in university libraries. It discusses the need to understand library users and collect user data to inform decisions. It also addresses rethinking library space and services to meet user needs and priorities. Specific topics covered include developing partnerships, adopting transparency, changing library culture, designing spaces for students and staff, and ensuring projects consider scope, budget and timeline. The overall message is that libraries must focus on users, collect meaningful data, and design spaces that achieve strategic goals.