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ALAM ALI
SEPTEMBER 24, 2019
A NEW ERA OF
PUBLIC SAFETY DATA
MANAGEMENT
WE INNOVATE TO
MOBILIZE AND
CONNECT PEOPLE
IN THE MOMENTS
THAT MATTER
GLOBAL PRESENCE
AMERICAS
EUROPE,
MIDDLE EAST
& AFRICA
ASIA
PACIFIC
ANNUAL REVENUE 2018
PRODUCTS & SYSTEMS
INTEGRATION
SERV...
LAND MOBILE RADIO (LMR)
PUBLIC SAFETY LTE
MANAGED & SUPPORT SERVICES
VIDEO
SURVEILLANCE &
ANALYTICS
COMMAND CENTER
SOFTWAR...
THE PUBLIC SAFETY WORKFLOW
EMERGENCY CALL
MANAGEMENT
VOICE &
COMPUTER
AIDED DISPATCH
REAL-TIME
INTELLIGENCE
OPERATIONS
REC...
NO SHORTAGE OF CHALLENGES
It’s difficult to digest and
store data, which is
growing in volume and
differing in format.
Pub...
A MANDATE TO MODERNIZE
49% MORE DATA ENTRY REQUIRED PER OFFENSE
UP TO 10x MORE OFFENSES REQUIRED DOCUMENTED PER INCIDENT
T...
A MANDATE TO MODERNIZE
INCREASING SCALE OF VIDEO AND FREEDOM OF INFORMATION
REQUESTS CREATE AN IMPOSSIBLE STRAIN ON AGENCI...
STREAMLINE YOUR
OPERATIONS WITH COMMON
SERVICES, DATA SHARING, AND
SECURITY
POWER
PLATFORM
Radio
Call
Logging
CAD
Custom
App
Records
Call
Taking
Video
Evidence
THE POWER OF THE PLATFORM
THE
PLATFORM
PLATFORM BENEFITS: CENTRALIZED DATA
DELIVER CONSISTENT SERVICE
Multiple individual systems create
multiple single points o...
PERFORM AT YOUR BEST WITH
TECHNOLOGY THAT IS SECURE,
UP-TO-DATE & COST EFFECTIVE
THE CLOUD
EMBRACING
WITH THE CLOUD...
Store mass
amounts of
different types of
data at scale and
then make sense
of it all - together.
Make ma...
AUGMENT WORKFLOWS TO CREATE
THE SAFEST POSSIBLE OUTCOMES
FOR THE CITIZENS YOU SERVE
ARTIFICIAL
INTELLIGENCE
THE DELUGE OF DATA
240M
9-1-1 calls received each year
100TB
of body-worn video collected
per month in a large city
180M
s...
SO MANY CAMERAS, SO LITTLE ATTENTION
7X
Video surveillance traffic on the internet
will increase 7x between 2017 and 2022,...
APPLICATIONS OF AI
ACCELERATE
WHAT IS SLOW
ASSIST
IN THE MOMENT
Surface key insights and help
officers stay “eyes up and h...
IT IS ABOUT THE DATA
AUDIT &
TRANSPARENCY
DATA ACCESS
CONTROL
The same way you control who has access to data to
make deci...
CORNERSTONES OF ETHICAL AI
FAIRNESS
The data used to train our AI
algorithms is tested to eliminate bias,
and re-tested re...
MOTOROLA SOLUTIONS AI
MATURE AI
This focus on a particular portion
of the workflow allows us to use
established, vetted AI...
“We are experiencing a transformation in how criminals are using technology to invent
new types of crime… and creating new...
THANK
YOU
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The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 1 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 2 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 3 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 4 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 5 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 6 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 7 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 8 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 9 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 10 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 11 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 12 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 13 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 14 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 15 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 16 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 17 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 18 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 19 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 20 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 21 The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019 Slide 22
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The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019

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For businesses large and small, cloud-based software platforms are breaking down data siloes between teams, adding new capabilities, and boosting efficiency. While not known as early adopters, there's a compelling case for public safety to do the same. In this session, we'll explore how a comprehensive records and evidence platform can simplify operations and streamline data management and access, securely and responsibly. We'll also highlight the role of artificial intelligence, and how it can help agencies respond more quickly and improve outcomes.

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The New Era of Public Safety Records Management: Dynamic talks Chicago 9/24/2019

  1. 1. ALAM ALI SEPTEMBER 24, 2019 A NEW ERA OF PUBLIC SAFETY DATA MANAGEMENT
  2. 2. WE INNOVATE TO MOBILIZE AND CONNECT PEOPLE IN THE MOMENTS THAT MATTER
  3. 3. GLOBAL PRESENCE AMERICAS EUROPE, MIDDLE EAST & AFRICA ASIA PACIFIC ANNUAL REVENUE 2018 PRODUCTS & SYSTEMS INTEGRATION SERVICES & SOFTWARE $2.2B $5.1B $7.3B
  4. 4. LAND MOBILE RADIO (LMR) PUBLIC SAFETY LTE MANAGED & SUPPORT SERVICES VIDEO SURVEILLANCE & ANALYTICS COMMAND CENTER SOFTWARE SUITE MAKING CITIES SAFER & BUSINESSES THRIVE FLEXIBLE TECHNOLOGY PLATFORMS
  5. 5. THE PUBLIC SAFETY WORKFLOW EMERGENCY CALL MANAGEMENT VOICE & COMPUTER AIDED DISPATCH REAL-TIME INTELLIGENCE OPERATIONS RECORDS & EVIDENCE MANAGEMENT ANALYSIS & INVESTIGATION JAIL & INMATE MANAGEMENT 911 Call Taker Dispatcher Intelligence Analyst Records Specialist Crime Analyst Corrections Officer COMMUNITY ENGAGEMENT FIELD RESPONSE & REPORTING Citizen Frontline Responder Incident Awareness Incident Management Post-Incident Resolution
  6. 6. NO SHORTAGE OF CHALLENGES It’s difficult to digest and store data, which is growing in volume and differing in format. Public safety hasn’t kept pace with technology, increasing workloads and stressing teams. Platforms are outdated and disconnected. Multiple touchpoints create inefficiencies, multiple points of failure. Global cyber-crime networks strengthening, expanding and increasingly targeting governments. Budgets are constantly being challenged and used as a benchmark for success. Waste is unacceptable. GROWTH IN DATA 100TB of body worn video per month in a major city. 49% increase in data entry per offense and 10x more offenses per incident with NIBRS. DECREASING BUDGETS 100s of customer systems left unsupported due to consolidation or end-of- life. 70% of technology project implementations fail or are challenged. SILOED SYSTEMS 90% PSAPs looking for better product integration. 40% PSAPs identify increasing points of failure and data migrations as a chief concern. OUTDATED TECHNOLOGY 40% supervisor time spent on administration tasks. 30% officer time spent at the station. 40% of agency computers may be 7+ years old. SECURITY THREATS 180+ cyberattacks on public safety agencies in 24 months. 1/4 of these attacks targeted 911 centers.
  7. 7. A MANDATE TO MODERNIZE 49% MORE DATA ENTRY REQUIRED PER OFFENSE UP TO 10x MORE OFFENSES REQUIRED DOCUMENTED PER INCIDENT The transition from the summary reporting system to the incident-based reporting will provide unparalleled detail on crime, but also require more diligence and effort in the reporting process to ensure compliance and accuracy. SUMMARY REPORTING 10 Part I Offenses 21 Part II Offenses 39 Data Elements Required One Offense Per Incident INCIDENT-BASED REPORTING 52 Group A Offenses 10 Group B Offenses 58 Data Elements Required Per Offense Up to 10 Offenses Per Incident //NIBRSTRANSITION
  8. 8. A MANDATE TO MODERNIZE INCREASING SCALE OF VIDEO AND FREEDOM OF INFORMATION REQUESTS CREATE AN IMPOSSIBLE STRAIN ON AGENCIES. A county may receive 30-50 FOIA requests a day, with 5 days to respond. Review and redaction volume for a major incident can take 6 months. VEGAS FESTIVAL SHOOTING 750 hours of body-camera footage. 2,000 calls related to the shooting. 1,500 incident documents. 3 analysts qualified for redactions. SEATTLE PRIVACY ACTIVIST An anonymous person requested every 911 dispatch, report and dash-cam video the Seattle PD generates daily - stalling their body-worn video rollout. //DIGITALEVIDENCE
  9. 9. STREAMLINE YOUR OPERATIONS WITH COMMON SERVICES, DATA SHARING, AND SECURITY POWER PLATFORM
  10. 10. Radio Call Logging CAD Custom App Records Call Taking Video Evidence THE POWER OF THE PLATFORM THE PLATFORM
  11. 11. PLATFORM BENEFITS: CENTRALIZED DATA DELIVER CONSISTENT SERVICE Multiple individual systems create multiple single points of failure. A platform minimizes risk by ensuring data is always accessible. GAIN PROCESS EFFICIENCY Disparate systems lead to workarounds. A platform eliminates manual processes like transferring data from one system to another. Siloed systems isolate data, limiting visibility. A platform can connect you to beneficial data that you might not find otherwise. ELIMINATE BLIND SPOTS SIMPLIFY ADMINISTRATION With one platform as the foundation for a variety of workflows, you can minimize time spent managing your system and data. IMPROVE DATA SECURITY Multiple systems means struggling to manage who can access what. A platform simplifies security with strict governance aligned to your policies. LOWER COST OF OWNERSHIP Multiple systems require managing multiple vendors. Minimize incremental costs with a single platform for everything.
  12. 12. PERFORM AT YOUR BEST WITH TECHNOLOGY THAT IS SECURE, UP-TO-DATE & COST EFFECTIVE THE CLOUD EMBRACING
  13. 13. WITH THE CLOUD... Store mass amounts of different types of data at scale and then make sense of it all - together. Make manual system updates a thing of the past by deploying new capabilities and patches instantly. Simplify the integration of systems and data with the cloud managing the complexity for you. Your system is protected around the clock by teams dedicated to maintaining the data integrity. Offload the burden of deploying and maintaining systems with dedicated internal resources. CONTAIN THE DATA EXPLOSION SPEND WHERE IT COUNTS INTEGRATE EFFORTLESSLY STAY AHEAD OF THE CURVE PROTECT WITH PERSISTENCE
  14. 14. AUGMENT WORKFLOWS TO CREATE THE SAFEST POSSIBLE OUTCOMES FOR THE CITIZENS YOU SERVE ARTIFICIAL INTELLIGENCE
  15. 15. THE DELUGE OF DATA 240M 9-1-1 calls received each year 100TB of body-worn video collected per month in a large city 180M surveillance cameras will ship in 2019 30 - 40% of an officer’s time on shift spent on administration
  16. 16. SO MANY CAMERAS, SO LITTLE ATTENTION 7X Video surveillance traffic on the internet will increase 7x between 2017 and 2022, comprising 3% of all internet video traffic by 2022. A NASA study on attention span while watching video found: ~45B Cameras will be on earth within the next five years… Approximately six cameras for every human on the planet. 10 minutes 80% detection rate 15 minutes 50% detection rate 20 minutes 20% detection rate
  17. 17. APPLICATIONS OF AI ACCELERATE WHAT IS SLOW ASSIST IN THE MOMENT Surface key insights and help officers stay “eyes up and hands free” during an incident Accelerate your ability to perform repetitive tasks to make time for more value-added work. UNCOVER WHAT IS HIDDEN Help personnel see through the noise faster so that they can create the safest outcomes.
  18. 18. IT IS ABOUT THE DATA AUDIT & TRANSPARENCY DATA ACCESS CONTROL The same way you control who has access to data to make decisions, the AI you use should as well. Being able to trace how AI came to the conclusion it did is critical for success.
  19. 19. CORNERSTONES OF ETHICAL AI FAIRNESS The data used to train our AI algorithms is tested to eliminate bias, and re-tested repeatedly in field environments to verify integrity UNDERSTANDABILITY We use only mature and tested AI components with known inputs and behavior, so we can interpret and trust the outputs PRIVACY Our solutions always have been and will continue to be compliant with individual privacy laws that apply to the use of our technology RELIABILITY We introduce new solutions in controlled circumstances with feedback loops, and monitor to ensure new solutions operate as intended
  20. 20. MOTOROLA SOLUTIONS AI MATURE AI This focus on a particular portion of the workflow allows us to use established, vetted AI components for more predictable and understandable results Beyond Ethical AI, our solutions build on three fundamental concepts: HUMAN IN THE LOOP Our AI helps you make better decisions; it never makes those decisions for you FOCUSED APPLICATION We identify specific, bounded sections of the workflow where AI can help you accomplish your goals, faster and better
  21. 21. “We are experiencing a transformation in how criminals are using technology to invent new types of crime… and creating new methods for committing traditional crimes. As crime continues to change, law enforcement must change as well. Police departments need to make significant changes to address these developments. Most importantly, we need a sense of urgency." PERF - The Changing Nature of Crime and Criminal Investigations 200 experts in criminal investigations, technology, & police operations
  22. 22. THANK YOU

For businesses large and small, cloud-based software platforms are breaking down data siloes between teams, adding new capabilities, and boosting efficiency. While not known as early adopters, there's a compelling case for public safety to do the same. In this session, we'll explore how a comprehensive records and evidence platform can simplify operations and streamline data management and access, securely and responsibly. We'll also highlight the role of artificial intelligence, and how it can help agencies respond more quickly and improve outcomes.

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