Personal Information
Organização/Local de trabalho
Paris Area, France France
Cargo
Head of UX at DigitasLBi France
Setor
Technology / Software / Internet
Sobre
People talk about "digital" like it's something apart, but for me the question is "how might we" solve a problem, not "what can we” do with the technology. In the past 10 years I've done experience design, user research, product and content management for the web. I help clients improve by squaring business requirements with what people need. I help teams improve by guiding my collaborators to inspiration, pushing them to exhaust possibilities, and by keeping ideation open and flat. Now that the web has leaked into streets, stores, pockets and bedrooms, my work has shifted from screens to services. As context gets more granular, experience design will imply greater risk, and potential. .
Gostaram
(103)Impact of DesignOps at ServiceNow (DesignX DesignOps Day)
Peter Boersma
•
Há 4 anos
Opening Keynote, Italian IA Summit 2015 - Bologna, Italy
Dan Klyn
•
Há 8 anos
For Insights to Impact: Demonstrating the ROI of UX Research - Beth Lingard and Dorienne Rosenberg
UXPA International
•
Há 8 anos
DIY Service Design, the toolkit (euroIA 2014, Brussels)
Koen Peters
•
Há 9 anos
Bank Personas
marc mcneill
•
Há 14 anos
Strategic UX Workshop - UX Bristol
leisa reichelt
•
Há 12 anos
Making Personas Work (Without Breaking the Bank) - UX London 2011
Kim Goodwin
•
Há 12 anos
UXHK 2013: UX Strategy Workshop with Tim Loo
Tim Loo
•
Há 11 anos
Digital Ecosystem Mapping: Chicago IxDA at DigitasLBi July 2014
dsplant
•
Há 9 anos
Dan Brown's Communicating Design Presentation to DOE
Dan Brown
•
Há 17 anos
Using Service Blueprints to Create Holistic Multi-Channel Experience
Izac Ross
•
Há 10 anos
Sketching Interfaces Workshop - Interactions12 (Dublin)
pubsmith
•
Há 12 anos
UX Research - The Most Powerful Tool in Your Kit
Mary Wharmby
•
Há 9 anos
20130711 - Customer Journey - OMD - Nikki Mendonca
Werbeplanung.at Summit
•
Há 10 anos
Designing Cross-channel user experiences
Andrea Resmini
•
Há 12 anos
Implementing and measuring customer journey in social media
Okimo Clinic
•
Há 9 anos
Microsite User Experience Design
Jenna Yim
•
Há 12 anos
User Experience Deliverables
Jenna Yim
•
Há 12 anos
User Experience Architecture in a Cross-Channel World
Austin Govella
•
Há 11 anos
Usability Testing on Mobile Devices - No More Excuses!
UXPA Boston
•
Há 10 anos
Service Blueprinting / Service Design Drinks Berlin
Service Design Berlin
•
Há 11 anos
New Frontiers: UX Professional as Business Consultant
Cindy Chastain
•
Há 11 anos
Designing For Interaction
Chris Bernard
•
Há 16 anos
A Brief Guide to Service Design (UX Brighton) by Paul Thurston & Nick Marsh
Harry Brignull
•
Há 14 anos
Web Form Design Best Practices
Luke Wroblewski
•
Há 16 anos
Documenting UX
Arun J Martin
•
Há 13 anos
UX Design Deliverables: Expert's Choice
Lilia Manguy
•
Há 14 anos
Blueprint+: Developing a Tool for Service Design
Andy Polaine
•
Há 14 anos
Graphs, Edges & Nodes: Untangling the Social Web
ConFoo
•
Há 13 anos
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Há 12 anos
Personal Information
Organização/Local de trabalho
Paris Area, France France
Cargo
Head of UX at DigitasLBi France
Setor
Technology / Software / Internet
Sobre
People talk about "digital" like it's something apart, but for me the question is "how might we" solve a problem, not "what can we” do with the technology. In the past 10 years I've done experience design, user research, product and content management for the web. I help clients improve by squaring business requirements with what people need. I help teams improve by guiding my collaborators to inspiration, pushing them to exhaust possibilities, and by keeping ideation open and flat. Now that the web has leaked into streets, stores, pockets and bedrooms, my work has shifted from screens to services. As context gets more granular, experience design will imply greater risk, and potential. .