SlideShare a Scribd company logo
1 of 1
Download to read offline
The end game is customer
loyalty.
Built on years of experience with 20+ operators
across the globe, SelfCare is a compelling customer
service tool full of valuable business intelligence that
enables operators to deliver better products, services
and support to their existing client base.


           SelfCare helps you

            Reduce call center costs
            Reduce inbound calls and emails
            through effective self-service.



            Minimize churn rate
            Improve customer satisfaction by
            providing help anytime, anywhere.


            Increase revenue
            Enable customers to easily
            reconfigure plans and purchases
            additional services.

            Brand differentiation
            Deliver various types of value-added
            services into the app.




 Choose the version of SelfCare that best meets your needs.




  Features & Services
  Customizable (Logo, font, background, color scheme, splash screens)                        
  Business analytics and usage                                                               
  View monthly postpaid usage (Billed & unbilled)                                            
  Check prepaid balance                                                                      
  Top-up prepaid account                                                                     
  View calling and data plan prices                                                          
  Sharing & social media (Facebook, Twitter, etc.)                                           
  View & pay bill on-the-go                                                    Web view   In-app view
  Configure services (Add & remove)                                                           
  Locate operator stores                                                                      
  Up-sell / cross-sell products & services                                                    
  Push notifications (Offers, payment notification, billing reminders, etc.)                  
  Integrate existing services (e.g. Loyalty services, app store, etc.)                        
  Display 3rd party content (e.g. Latest news, weather, etc.)                                 

More Related Content

Similar to Mobile SelfCare 1-pager

Mobile apps Penton Marketing Services
Mobile apps  Penton Marketing ServicesMobile apps  Penton Marketing Services
Mobile apps Penton Marketing Services
Dan Elm
 
OTT, IPTV, Web TV, Internet TV Solution
OTT, IPTV, Web TV, Internet TV SolutionOTT, IPTV, Web TV, Internet TV Solution
OTT, IPTV, Web TV, Internet TV Solution
robybaruch
 
API Management architect presentation
API Management architect presentationAPI Management architect presentation
API Management architect presentation
sflynn073
 
Introduction Force.com-Platform / Salesforce.com
Introduction Force.com-Platform / Salesforce.comIntroduction Force.com-Platform / Salesforce.com
Introduction Force.com-Platform / Salesforce.com
Aptly GmbH
 
Driving Competitive Advantage through Customer-Focused Solution Selling
Driving Competitive Advantage through Customer-Focused Solution SellingDriving Competitive Advantage through Customer-Focused Solution Selling
Driving Competitive Advantage through Customer-Focused Solution Selling
Flexera
 
Rd Online Deck 3.0
Rd Online Deck 3.0Rd Online Deck 3.0
Rd Online Deck 3.0
Zestadz
 
eonRix Business Financials and Crm
eonRix Business Financials and CrmeonRix Business Financials and Crm
eonRix Business Financials and Crm
ekaterini
 

Similar to Mobile SelfCare 1-pager (20)

Soffront Customer portal
Soffront Customer portalSoffront Customer portal
Soffront Customer portal
 
What's new since your version of Act!
What's new since your version of Act!What's new since your version of Act!
What's new since your version of Act!
 
SURE! Subscription Billing & Relationship Management for IaaS providers
SURE! Subscription Billing & Relationship Management for IaaS providers SURE! Subscription Billing & Relationship Management for IaaS providers
SURE! Subscription Billing & Relationship Management for IaaS providers
 
Mobile apps Penton Marketing Services
Mobile apps  Penton Marketing ServicesMobile apps  Penton Marketing Services
Mobile apps Penton Marketing Services
 
OTT, IPTV, Web TV, Internet TV Solution
OTT, IPTV, Web TV, Internet TV SolutionOTT, IPTV, Web TV, Internet TV Solution
OTT, IPTV, Web TV, Internet TV Solution
 
Palsoft company information
Palsoft  company informationPalsoft  company information
Palsoft company information
 
In Mind Cloud - Product Release - 2102
In Mind Cloud - Product Release - 2102In Mind Cloud - Product Release - 2102
In Mind Cloud - Product Release - 2102
 
API Management architect presentation
API Management architect presentationAPI Management architect presentation
API Management architect presentation
 
Introduction Force.com-Platform / Salesforce.com
Introduction Force.com-Platform / Salesforce.comIntroduction Force.com-Platform / Salesforce.com
Introduction Force.com-Platform / Salesforce.com
 
Brasil Roadshow
Brasil RoadshowBrasil Roadshow
Brasil Roadshow
 
Driving Competitive Advantage through Customer-Focused Solution Selling
Driving Competitive Advantage through Customer-Focused Solution SellingDriving Competitive Advantage through Customer-Focused Solution Selling
Driving Competitive Advantage through Customer-Focused Solution Selling
 
Rd Online Deck 3.0
Rd Online Deck 3.0Rd Online Deck 3.0
Rd Online Deck 3.0
 
Zuora Z-Tour NYC 2010 jun 29
Zuora Z-Tour NYC 2010 jun 29Zuora Z-Tour NYC 2010 jun 29
Zuora Z-Tour NYC 2010 jun 29
 
Mobizpro Develop Your APP, Get Cash Back
Mobizpro Develop Your APP, Get Cash Back Mobizpro Develop Your APP, Get Cash Back
Mobizpro Develop Your APP, Get Cash Back
 
How Campaign Tracking Really Works
How Campaign Tracking Really WorksHow Campaign Tracking Really Works
How Campaign Tracking Really Works
 
Trailhead live - Overview of Salesforce App Cloud
Trailhead live - Overview of Salesforce App CloudTrailhead live - Overview of Salesforce App Cloud
Trailhead live - Overview of Salesforce App Cloud
 
eonRix Business Financials and Crm
eonRix Business Financials and CrmeonRix Business Financials and Crm
eonRix Business Financials and Crm
 
SIIA OnDemand Pre Conference Concur
SIIA OnDemand Pre Conference ConcurSIIA OnDemand Pre Conference Concur
SIIA OnDemand Pre Conference Concur
 
Zarada Overview V2.0
Zarada Overview V2.0Zarada Overview V2.0
Zarada Overview V2.0
 
Business Financials & CRM (English)
Business Financials & CRM (English)Business Financials & CRM (English)
Business Financials & CRM (English)
 

More from DMI

More from DMI (20)

CX Audit Workshop
CX Audit WorkshopCX Audit Workshop
CX Audit Workshop
 
7 Trends & Insights MWC 2017
7 Trends & Insights MWC 20177 Trends & Insights MWC 2017
7 Trends & Insights MWC 2017
 
DMI 2017 Mobile Trends
DMI 2017 Mobile TrendsDMI 2017 Mobile Trends
DMI 2017 Mobile Trends
 
DMI – World Gaming Executive Summit
DMI – World Gaming Executive SummitDMI – World Gaming Executive Summit
DMI – World Gaming Executive Summit
 
DMI – We Can See the Future
DMI – We Can See the FutureDMI – We Can See the Future
DMI – We Can See the Future
 
Top 10 Trends at MWC16
Top 10 Trends at MWC16Top 10 Trends at MWC16
Top 10 Trends at MWC16
 
Don't Mobilize Your Business – Reinvent It
Don't Mobilize Your Business – Reinvent ItDon't Mobilize Your Business – Reinvent It
Don't Mobilize Your Business – Reinvent It
 
Innovation through Hackathons
Innovation through HackathonsInnovation through Hackathons
Innovation through Hackathons
 
Cambodian Life - Living and Working in Phnom Penh
Cambodian Life - Living and Working in Phnom PenhCambodian Life - Living and Working in Phnom Penh
Cambodian Life - Living and Working in Phnom Penh
 
Mobile Application Security by Design
Mobile Application Security by DesignMobile Application Security by Design
Mobile Application Security by Design
 
10 Design Trends 2015 - UX & UI Trends for Mobile Solutions
10 Design Trends 2015 - UX & UI Trends for Mobile Solutions10 Design Trends 2015 - UX & UI Trends for Mobile Solutions
10 Design Trends 2015 - UX & UI Trends for Mobile Solutions
 
MWC 2015 - A Recap of the Key Announcements, Highlights and Trends
MWC 2015 - A Recap of the Key Announcements, Highlights and TrendsMWC 2015 - A Recap of the Key Announcements, Highlights and Trends
MWC 2015 - A Recap of the Key Announcements, Highlights and Trends
 
Top 8 Mobile Finance Trends 2015
Top 8 Mobile Finance Trends 2015Top 8 Mobile Finance Trends 2015
Top 8 Mobile Finance Trends 2015
 
Top 8 Enterprise Mobility Trends 2015
Top 8 Enterprise Mobility Trends 2015Top 8 Enterprise Mobility Trends 2015
Top 8 Enterprise Mobility Trends 2015
 
Top 10 Mobile Trends 2015
Top 10 Mobile Trends 2015Top 10 Mobile Trends 2015
Top 10 Mobile Trends 2015
 
UX & UI Design - Differentiate through design
UX & UI Design - Differentiate through designUX & UI Design - Differentiate through design
UX & UI Design - Differentiate through design
 
Winning the mobile user in 2015
Winning the mobile user in 2015Winning the mobile user in 2015
Winning the mobile user in 2015
 
Golden Gekko presentation Google I/O 2014
Golden Gekko presentation Google I/O 2014Golden Gekko presentation Google I/O 2014
Golden Gekko presentation Google I/O 2014
 
Golden Gekko Review of iOS8- for users and developers
Golden Gekko Review of iOS8- for users and developersGolden Gekko Review of iOS8- for users and developers
Golden Gekko Review of iOS8- for users and developers
 
User Testing- guiding the way to success
User Testing- guiding the way to successUser Testing- guiding the way to success
User Testing- guiding the way to success
 

Recently uploaded

Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
Renandantas16
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Sheetaleventcompany
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
lizamodels9
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 

Recently uploaded (20)

MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Phases of negotiation .pptx
 Phases of negotiation .pptx Phases of negotiation .pptx
Phases of negotiation .pptx
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 

Mobile SelfCare 1-pager

  • 1. The end game is customer loyalty. Built on years of experience with 20+ operators across the globe, SelfCare is a compelling customer service tool full of valuable business intelligence that enables operators to deliver better products, services and support to their existing client base. SelfCare helps you Reduce call center costs Reduce inbound calls and emails through effective self-service. Minimize churn rate Improve customer satisfaction by providing help anytime, anywhere. Increase revenue Enable customers to easily reconfigure plans and purchases additional services. Brand differentiation Deliver various types of value-added services into the app. Choose the version of SelfCare that best meets your needs. Features & Services Customizable (Logo, font, background, color scheme, splash screens)   Business analytics and usage   View monthly postpaid usage (Billed & unbilled)   Check prepaid balance   Top-up prepaid account   View calling and data plan prices   Sharing & social media (Facebook, Twitter, etc.)   View & pay bill on-the-go Web view In-app view Configure services (Add & remove)  Locate operator stores  Up-sell / cross-sell products & services  Push notifications (Offers, payment notification, billing reminders, etc.)  Integrate existing services (e.g. Loyalty services, app store, etc.)  Display 3rd party content (e.g. Latest news, weather, etc.) 