1. Most Frequently Asked Bank Interview Questions
The banking sector is one of the most preferred destinations for employment. Their
convergences with other financial sectors have created more number of job
opportunities. Well many of you might be appearing for the same in coming days
and you might be in search of few bank interview questions. Here are a few basic
questions which are asked in most of the bank interviews and these bank interview
questions and answers will be very helpful for the candidates who are yet to appear
for an interview.
Few of the banking interview questions are as follows:
What is the difference between cheque and Demand Draft?
A cheque is basically issued by an individual but a draft is issued by a bank. In a
demand draft you have to pay before issuing while a check is withdrawn from the
What is the difference between Private bank Nationalized bank?
Nationalized banks are also known as public sector banks where the government is
responsible for the deposition of money in these banks while in a private bank
money is deposited by the person who owns the bank.
What is sensex and NIFTY?
Sensex and Nifty both are an “index”. Index is like an indicator which gives us a
general idea whether the stocks have gone up or have gone down.
Nifty is an index of NSE (National Stock Exchange) while Sensex is an index of
BSE (Bomabay Stock exchange)
What is Repo rate and Reverse Repo Rate?
Repo rate is the rate at which the RBI lends some money to the banks while reverse
repo rate is the rate at which the RBI takes money from a commercial bank. Repo
rate controls inflation.
2. What is Fiscal deficit?
Fiscal Deficit is a sitation when the total expenditure of the government exceeds the
revenue it generates. It is not similar to debt as debt is a collection of yearly
What is CRR rate?
CRR or Cash Reverse Ratio is the amount of money that a commercial bank has to
keep with the Reserve Bank of India. If the bank increase CRR then the amount
with RBI comes down and vice-versa.
What is SLR rate?
SLR Rate is the minimum amount or percentage of the deposits that a bank has to
keep with the RBI in the form of money, gold or any other approved security. In
simple terms it is the ratio between cash and some approved security.
What is Bank Rate?
Bank Rate is the interest rate at which the RBI allows finance to commercial banks.
By Bank Rate, we mean bank can regulate the level of economic activity.
For all those who are going to sit for an interview just prepare as much as you can
and learn from your experiences as most of the bank interview questions will be
either from your course structure or the experience which you have gained.
Top 10 interview questions...and how you should answer them
As the saying goes, "If you fail to plan, you plan to fail". So here is a valuable
insight into the world of interview questions and the techniques best used to answer
There are some questions that are asked frequently in interviews and you should
prepare your answers beforehand. The key things to remember when responding to
interview questions are to keep your answers relevant, brief and to the point. If you
are faced with a difficult question, make sure you stay calm, don't get defensive,
and take a moment to think about your response before you answer.
3. Remember, these responses are only suggestions. Try to personalize your response
as much as possible.
Question: Tell me about yourself.
A: Identify some of your main attributes and memorize them. Describe your
qualifications, career history and range of skills, emphasizing those skills relevant
to the job on offer.
Q: What have your achievements been to date?
A: Select an achievement that is work-related and fairly recent. Identify the skills
you used in the achievement and quantify the benefit it had to the company. For
example, 'my greatest achievement has been to design and implement a new sales
ledger system, bringing it in ahead of time and improving our debtors' position
significantly, saving the company $50,000 per month in interest'.
Q: Are you happy with your career to date?
A: This question is really about your self-esteem, confidence and career aspirations.
The answer must be 'yes', followed by a brief explanation as to what it is about your
career so far that's made you happy. If you have hit a career plateau, or you feel you
are moving too slowly, then you must qualify your answer.
Q: What is the most difficult situation you have had to face and how did you
A: The purpose of this question is to find out what your definition of difficult is and
whether you can show a logical approach to problem solving. In order to show
yourself in a positive light, select a difficult work situation which was not caused by
you and which can be quickly explained in a few sentences. Explain how you
defined the problem, what the options were, why you selected the one you did and
what the outcome was. Always end on a positive note.
Q: What do you like about your present job?
A: This is a straightforward question. All you have to do is make sure that your
'likes' correspond to the skills etc. required in the job on offer. Be enthusiastic;
describe your job as interesting and diverse but do not overdo it - after all, you are
looking to leave.
4. Q: What do you dislike about your present job?
A: Be cautious with this answer. Do not be too specific as you may draw attention
to weaknesses that will leave you open to further problems. One approach is to
choose a characteristic of your present company, such as its size or slow decision-
making processes etc. Give your answer with the air of someone who takes
problems and frustrations in your stride as part of the job.
Q: What are your strengths?
A: This is one question that you know you are going to get so there is no excuse for
being unprepared. Concentrate on discussing your main strengths. List three or four
proficiencies e.g. your ability to learn quickly, determination to succeed, positive
attitude, your ability to relate to people and achieve a common goal. You may be
asked to give examples of the above so be prepared.
Q: What is your greatest weakness?
A: Do not say you have none - this will lead to further problems. You have two
options - use a professed weakness such as a lack of experience (not ability) on your
part in an area that is not vital for the job. The second option is to describe a
personal or professional weakness that could also be considered to be a strength,
and the steps you have taken to combat it. An example would be, 'I know my team
thinks I'm too demanding at times - I tend to drive them pretty hard but I'm getting
much better at using the carrot and not the stick'.
Q: Why do you want to leave your current employer?
A: State how you are looking for a new challenge, more responsibility, experience
and a change of environment. Do not be negative in your reasons for leaving. It is
rarely appropriate to cite salary as your primary motivator.
Q: Why have you applied for this particular job?
A: The employer is looking for evidence that the job suits you, fits in with your
general aptitudes, coincides with your long-term goals and involves doing things
you enjoy. Make sure you have a good understanding of the role and the
organization, and describe the attributes of the organization that interest you most.
Other questions to consider:
• How does your job fit in to your department and company?
5. • What do you enjoy about this industry?
• Give an example of when you have worked under pressure.
• What kinds of people do you like working with?
• Give me an example of when your work was criticized.
• Give me an example of when you have felt anger at work. How did you cope and
did you still perform a good job?
• What kind of people do you find it difficult to work with?
• Give me an example of when you have had to face a conflict of interest at work.
• Tell me about the last time you disagreed with your boss.
• Give me an example of when you haven't got on with others.
• Do you prefer to work alone or in a group? Why?
• This organization is very different to your current employer - how do you think
you are going to fit in?
• What are you looking for in a company?
• How do you measure your own performance?
• What kind of pressures have you encountered at work?
• Are you a self-starter? Give me examples to demonstrate this?
• What changes in the workplace have caused you difficulty and why?
• How do you feel about working long hours and/or weekends?
• Give me an example of when you have been out of your depth.
• What have you failed to achieve to date?
• What can you bring to this organization?
View a list of our offices or browse jobs and make the first move towards a more
Why should this bank hire you?
6. Focus on specific experience and training in your career history.
Emphasize what qualifies you for this banking job and how you can add value to
both the position and the bank. Look at the banking job requirements such as
accuracy, customer care, computer skills, numeracy skills and communication
skills. Highlight how you have demonstrated these skills previously.
If there are areas of the job function that you do not yet have experience in, then
highlight what skills you have that will facilitate learning and performing these
tasks. For example your ability to remain calm under pressure and communicate
clearly will help you in dealing with customers. Emphasize qualities like loyalty,
integrity, confidentiality and commitment. State your technical knowledge and
confirm your understanding of the basics of bank products and services.
Tell me about a situation where you had to deal with an angry customer.
Customer service skills are essential for any frontline banking job. Your example
should display good listening skills, the ability to clarify the customer's needs and to
respond with patience and empathy.
Show how you develop positive customer relationships by trying to meet the
customer's expectations and taking responsibility for the customer's satisfaction.
Find out more about Customer Service Job Interview questions and answers and be
well prepared for any customer service orientated interview questions.
Bank job candidates may be asked to Define Good Customer Service in order to
evaluate their customer service orientation.
Tell me about a time where you had to use your discretion and tact to do your
You are often required to display diplomacy and tact with customers in a banking
environment. Provide an example of a challenging situation where you had to
7. handle the customer carefully and with discretion. Discuss how you used your
sensitivity and communication skills to manage the situation.
How do you check your work for accuracy?
In asking bank interview questions about your attention to detail and accuracy the
interviewer wants to know if you are able to accurately carry out your tasks with
close attention to all aspects of your work.
Provide specific examples of how you check your outputs for accuracy and
completeness and what you do if you find a mistake.
Tell me about a time you had to explain a process or situation to a confused
customer. How did you approach this?
Banking means dealing with a variety of people. The ability to adjust to the
customer and the situation is an important job requirement. Your example should
clearly indicate how you changed your communication style to meet the customer's
Tell me about a time you felt pressured by conflicting work demands, how did
Tell me about a time you saw a co-worker do something that you didn't think
was appropriate. What did you do?
Integrity and honesty are core to a banking job. Focus on taking immediate action
and using the right resources to deal with the problem. Emphasize your
commitment to adhering to company policies and regulations. Your judgment is
also under scrutiny here so describe your motivation to take action.
How many scheduled days have you missed during the last four months?
Staying calm under pressure is a key requirement of working in the frontline
of a bank. Your ability to maintain performance under stress and to use
appropriate coping techniques should be demonstrated.
Discuss the resources you use to meet the different work demands including
prioritizing, planning, scheduling and asking for assistance when appropriate.
8. Bank interview questions will explore your reliability. Be honest about this as it can
always be verified with a reference check. Focus on your reliability, punctuality and
your willingness to work extra hours if needed.
What are the most important qualities for a bank teller job?
Bank interview questions like this are asked to explore your understanding of
banking job requirements. Focus on technical skills such as numeracy, computer
literacy and product and services knowledge. Discuss key job competencies
including accuracy, customer service orientation, judgment, integrity, reliability and
the ability to cope under pressure. Point out your strengths as they relate to these
qualities. Use this List of Strengths to help you.
What made you decide to work for this bank?
This is your opportunity to shine. Do your homework and research the bank before
your interview. Make a list of three or four reasons why this is the right bank for
you. Use the resources at Preparing for a Job Interview to help you with this.
Practical help with Answering Interview Questions about why you want to work for
the company or organization.
Behavioral Interview Questions
Those banking interview questions that ask you to provide an example of how you
have previously demonstrated a skill or ability are called behavioral based interview
questions. These type of questions are used to assess whether you have the
necessary competencies to perform in a banking job. The Behavioral Interview
Question and Answer Guide will help you to prepare for these bank interview
Your banking interview will also consist of a number of common job interview
questions. Prepare Good Answers to Interview Questions that are asked in almost
every job interview.
It is important that you have some meaningful questions prepared to ask the
interviewer. When you are asked "Do you have any questions?" use this list of good
Bank Interview Questions to Ask
Banking jobs require a high level of trust. Any red flags on your resume will be
thoroughly explored during the interview. Use these Job Interview Answers to
9. tough questions about gaps in employment and reason for leaving to handle difficult
bank interview questions.
10. tough questions about gaps in employment and reason for leaving to handle difficult
bank interview questions.