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Helping you make
money selling IBM
Concerns over working                                          Incentive programmes
with a vendor                                                  for you and your company

          •	 	 an	I	make	money	selling	the	product?
             C                                                           There are multiple opportunities to make
                                                                         additional margin for your organisations from
          •	 	s	there	a	simple	pricing	structure	in	place?
             I
                                                                         selling IBM products.
          •	 	 ow	easy	it	is	to	do	business	with	the	vendor?
             H
                                                                         •	 IBM		Brand	specific	margin	programmes	e.g.	First	
                                                                            	
          •	 	s	it	the	right	product?
             I
                                                                            Box	Bonus,	Storage	Clothing	Bonuses
          •	 	 hat	routes	for	help	will	be	available	to	me?	
             W
                                                                         •	 	 hannel	rebate	Programmes	e.g.	“1+1=3”,	Early	
                                                                            C
          •	 	 re	the	right	training,	tools	and	resources		
             A                                                              Assistance	Programme	(EAP)
             in	place?
                                                                         •	 	 usiness	Development	Plans	-	Serious	about	
                                                                            B
          •	 	 ow	are	the	products	marketed	to		
             H                                                              growing	your	IBM	business!	
             my	customers?	
                                                                         •	 	 emo/Development	Purchase	Programmes	
                                                                            D

                                                                         •	 	 rand	specific	incentive	Programmes	e.g.	Quote	
                                                                            B
                                                                            and	Close,	Box	Bonuses




                                                                                                                                3
What are the benefits
    IBM Portfolio                                                                    of the IBM Range?

                                                                                                10 ways the IBM Server and Storage
                                                                                                Portfolio can benefit your customer’s business:

                                                                                                •	 Highly	available,	competitively	priced

                                                                                                •	 Designed	and	delivered	the	way	you	want
    IBM System Storage             IBM BladeCenter                IBM System x
                                                                                                •	 Easy	to	manage	and	install

        IBM Global               IBM Software: Tivoli,                                          •	 Enables	you	to	integrate	from	end-to-end
    Technology Services            Lotus, Rational,             IBM Global Finance
                                   IM, Websphere                                                •	 Highly	scalable	and	flexible
       ServicePacs
                                                                                                •	 Advanced	maintenance	and	security	features

                                                                                                •	 	 edicated	to	finding	solutions	that	break		
                                                                                                   D
                                                                                                   new	ground

                                                                                                •	 Over	400	ISV	applications

                                                                                                •	 	 ackaged,	configured	and	sized	for	the	way	your	
                                                                                                   P
                                                                                                   business	operates

                          Designed for the mid-sized business                                   •	 	 mpowers	you	to	be	more	responsive	to	customers,	
                                                                                                   E
                                                                                                   suppliers	and	partners
                                      ibm.com/
                               partnerworld/uk/express




4                                                                                                                                                       5
IBM PartnerWorld
    Pre-Sales Advisor Tool                                       Programme

                      What is the Pre-Sales Advisor Tool?                  Team with IBM and put the power of one of the
                                                                           world’s most respected technology brands behind
                      •	 	 n	integrated	Pre-Sales	environment	
                         A                                                 your business.
                         that	provides	users	a	single	place	
                         /	portal	to	access	pre-sales	                     •	 	 elling	resources
                                                                              S
                         information	and	tools	with	a	guided	
                                                                           •	 	 roducts	and	services
                                                                              P
                         process	work	flow.
                                                                           •	 	ndustries
                                                                              I
                      •	 	 rovides	a	“one-stop-shop”	for	
                         P
                         information	on	all	of	IBM’s	System	               •	 	 ompetitive	and	market	insight
                                                                              C
                         x	and	related	products	that	enables	
                                                                           •	 	 echnical	resources	and	support
                                                                              T
                         IBM	Business	Partners	to:	
                         -	 Build	IBM	System	x,	storage	or	                •	 	 raining	and	certification
                                                                              T
                         	 BladeCenter	Solutions	
                                                                           •	 	 ive	chat	programme	support
                                                                              L
                         -	 Offer	technical	information	for	
                         	 their	customers	                                Business	Partners	need	to	register	to	start	benefiting	
                         -	 Provide	IBM	key	selling	points	                from	the	resources	available!
                         	 against	the	main	competitors	
                         -	 Secure	messaging	/	trusted	                    Register today at:	ibm.com/partnerworld	
                         	 configuration	exchange	                         PartnerWorld Contact Services:	(01256)	344500
                         -	 Check	stock	in	the	channel	
                         	 and	where	
                         -	 Links	to	additional	key	sources	
                         	 of	information	/	support


                       More demos / education:
                       http://training.mercatosolutions.co.uk/

                       Register:
                       http://www.presalesadvisor.com/




6                                                                                                                                    7
Learn more, sell more, earn more                                                                                 Incentive programmes
    Join the Know Your IBM (KYI) Reward Programme                                                                    for your customers

    Why join KYI? Because it cuts                                       You	can	earn	up	to	30,000	KYI	points	                  1    Server cashback!
    through the clutter. You get the                                    in	sales	rewards	each	quarter.	Each	
                                                                                                                               									 50	to	£150	cashback	when	you	buy	a	system	
                                                                                                                                       £
    understanding and the key selling                                   correctly	complete	short	online	module	
                                                                                                                                       X	server	with	options.	Buy	£500	to	£1,500	of	
    messages you need to sell more IBM                                  can	earn	you	up	to	50	KYI	points.	
                                                                                                                                       additional	options	with	your	server	to	qualify	
    products – and we pay you for it.                                   Combine	all	your	KYI	point	to	get		
                                                                                                                                       (conditions	apply).
                                                                        bigger	and	better	gifts.
    Earn	KYI	points	for	successfully	
    completing	online	training	modules	and	                             You’ll	never	be	unable	to	use	all	your	                2    Blade and High end servers cashback
    registering	sales	of	eligible	IBM	products.                         KYI	points.	Exchange	your	points	for	                  									f	you	are	a	new	blade	or	high	end	server	
                                                                                                                                       I
                                                                        hundreds	of	items	in	our	online	catalogue	                     customer	to	IBM	you	could	be	eligible	for	up	to	
    KYI	modules	are	released	periodically	                              or	transfer	them	to	a	reloadable	Visa	                         $10,000	rebate	from	your	reseller	(conditions	
    during	the	year	and	cover	the	IBM	                                  or	Mastercard	that	can	be	used	in	                             apply	–	high	end	=	x3850	or	above,	new	customer	
    offerings,	products	and	information	to	                             thousands	of	stores	internationally.                           =	not	bought	sys	x	product	since	Jan	2008).
    enable	you	to	increase	your	sales	in	
    today’s	competitive	marketplace.                                    Three simple steps to start earning
                                                                        with Know Your IBM today:                              3    Get a free Bladecentre Chassis !
    As	you	learn	about	IBM,	you	can	earn	                                                                                      									 uying	IBM	Blades	for	the	first	time?	Then	you	
                                                                                                                                       B
    more	KYI	points	by	registering	your	                                •	 Register	with	IBM	PartnerWorld                              could	get	the	Chassis	for	free!	Simply	buy	a	
    eligible	sales.	Complete	just	four	learning	                                                                                       minimum	of		2	blades	with	two	processors	to	
                                                                        •	 Log	in	to	Know	Your	IBM
    modules	to	unlock	the	sales	rewards.                                                                                               qualify	(conditions	apply).
                                                                        •	 Start	earning	rewards1

                                                                        Mastercard	that	can	be	used	in	                        4    Buy Storage with your server and earn $500!
                                                                        thousands	of	stores	internationally.
                                                                                                                               									 uy	a	DS3000	with	your	system	x	server	and	earn	
                                                                                                                                       B
                                                                                                                                       up	to	$500	from	your	reseller	(conditions	apply).
                                                                          Start earning rewards today at
                                                                          ibm.com/partnerworld/knowyouribm




8   1.	You	must	have	permission	from	your	local	management	to	participate	in	KYI.                                                                                                          9
Using IBM promotions
     A typical scenario                                           to maximise your margin

                Your customer asks for a data storage and back-             Potential added benefit for your customer:
                up solution:
                                                                            •	 Bid	machine	discounts	–	up	to	25%
                • A server to manage everything
                                                                            •	 Net	new	IBM	customer	discount	up	to	5%
                  -	 System	x3550,	x3650,	BladeCenter
                                                                            •	 	 xpress	End	user	cashback	promotions	
                                                                               E
                • External Storage to hold the data
                                                                               -	 Free	BladeCenter	chassis	
                  -	 	 TB	DS3300	with	easy-to-implement		
                     2
                                                                               -	 10%	options	discount	
                     iSCSI	connectivity
                                                                               -	 High	end	bundle	cashback
                • Software to give near-instant back-up
                  and recovery
                  -	 Tivoli	Storage	Manager	Fastback
                                                                            Added benefit for YOU
                So do you just quote a price or do you consider
                the options…                                                •	 High	end	winback	bonus

                                                                            •	 New	partner	bonus	–		     £50

                                                                            •	 	 YI	points	–	System	x	
                                                                               K
                                                                               System	units	–		          £56	
                                                                               Servicepacs	–		           £7	
                                                                               BladeCenter	–	            up	to	£1,000	

                                                                            •	 Storage	–	KYI	Points	     £18.90

                                                                            •	 Storage	–	Attach	Bonus	   £323.00




10                                                                                                                       11
IGF – adding value                                                                                                                                IBM addresses your
     to the channel                                                                                                                                    concerns – and makes it easy

     How IBM Global Finance can help                                           • Increase you margin –	You	can	                                                   •	 	 Y	and	in	quarter	promotions	for	you	and		
                                                                                                                                                                     F
     you win deals, improve commission                                           qualify	for	IGF	commission	on	your	                                                 the	business
     and help your customers.                                                    solution,	and	double	commission	
                                                                                                                                                                  •	 	ntel/AMD	Servers,	Storage,	SWG,	Channel		
                                                                                                                                                                     I
                                                                                 by	using	the	IGF	Rapid	Online	
                                                                                                                                                                     Ready	Services
     IBM Global Financing (IGF) can                                              Financing	tool!	
     help you to:                                                                                                                                                 •	 	 artnerworld,	Express	Selector,	Product	Adviser,	
                                                                                                                                                                     P
                                                                               • Overcome financial objections
                                                                                                                                                                     Global	Campus
                                                                                 –	By	spreading	the	cost	over	time,	
     • Improve your revenue recognition
                                                                                 delaying	the	start	of	payments		                                                 •	 	 xpress,	Bid	Machine	or	SBO
                                                                                                                                                                     E
       –	IGF	typically	pays	you	faster	than	
                                                                                 using	a	financing	‘holiday’	or	specific	
       your	customer,	thus	accelerating	                                                                                                                          •	 	 ccount	Management	from	IBM	and/or	Disty	
                                                                                                                                                                     A
                                                                                 structures	to	address	‘capex	/		
       your	transaction	recognition.		
                                                                                 opex’	issues.                                                                    •	 	 ccount	Mgr,	Techline,	Partnerworld,	Partnerline	
                                                                                                                                                                     A
     • Improve your debtor days –	
                                                                               IBM	financing	is	available	on	deals	that	                                          •	 	 omprehensive	IBM	Marketing	and		
                                                                                                                                                                     C
       Reduces	the	time	taken	for	you	to	
                                                                               include	a	minimum	of	20%	IBM	content,	                                                Advertising	schedule	
       receive	payment.		When	the	sale	
                                                                               this	includes	IBM	hardware,	software	
       includes	IGF	you	get	paid	typically	
                                                                               and	services	plus	Juniper,	Motorola,	
       within	5-6	days	after	customer	signs	
                                                                               Infoprint,	Lenovo	and	APC	products.		
       the	lease-	rather	than	waiting	for	
                                                                               This	allows	you	to	offer	an	IGF	solution	
       customer	to	pay.
                                                                               even	where	the	major	part	of	the	sale	
     • Improve your win rate with less                                         includes	non-IBM	items.
       discounting –	Offer	your	customers	
                                                                               If	you	would	like	to	find	out	more	about	
       alternatives	such	as	a	payment	
                                                                               IBM	Global	Financing,	how	to	use	it	and	
       holiday	or	zero	percent	finance	rather	
                                                                               how	to	register	to	use	the	Rapid	Online	
       than	a	discount
                                                                               Finance	tool,	then	please	either	give	
                                                                               myself	a	call,	or	call	the	IGF	Hotline	on	
                                                                               02392-565550.			




     IGF	Rates	and	offerings	are	subject	to	change,	extension	or	withdrawal	without	notice.	All	quotations	and	communications	are	confidential	
     and	subject	to	contract,	and	may	only	be	disclosed,	in	whole	or	in	part,	to	employees	and	advisers	who	have	a	need	to	know	and	are	bound	
12                                                                                                                                                                                                                        13
     by	appropriate	confidentiality	provisions.	IGF	shall	have	no	liability	or	obligation	except	as	agreed	in	a	properly	executed	written	contract.	
     All	transactions	between	IGF	and	its	suppliers	are	subject	to	the	terms	of	the	Supplier	Relationship	Agreement.
Summary – IBM’s value
     proposition to you                                                           Meet the team

                                                                                                  Claire May
      Continued	focus	on	                                                                         ibm.com	Sales	Manager,	
                                                       Multiple	opportunities	                    BPO	Channels		
      making	IBM	easier	
                                                       for	you	to	earn	more	                      Phone:	44-2392-283068	(T/L:	543068)	
         to	work	with
                                                                                                  Email:	ClaireMay@uk.ibm.com
                               100	%	channel	centric
                                                                                                  George Mullen
                                                                                                  Business	Partner	Client	Manager,		
      Cross	brand	focus:		                              Strong	marketing	with	
                                                                                                  North		
     IBM	servers,	storage,		                           lead	generation	for	IPT	                   Phone:	44-8705-122133	(T/L:	7-544072)		
     software	and	services                                Business	Partners	                      Email:	george.mullen@uk.ibm.com

                                                                                                  Oliver Hopkins
                                                                                                  Business	Partner	Client	Manager,		
                                                                                                  North		
                                                                                                  Phone:	44-8705-122133	(T/L:	7-544087)		
                                                                                                  Email:	HOPKINST@uk.ibm.com

                                                                                                  Shane Tirvengadum
                                                                                                  Business	Partner	Client	Manager,		
                                                                                                  LSE	&	NI/Irl		
                                                                                                  Phone:	44-(0)8705	322223	(T/L:	544042)		
                                                                                                  Email:	TIRVENS@uk.ibm.com

                                                                                                  Lee Wall
                                                                                                  Business	Partner	Client	Manager,	
                                                                                                  LSE	&	NI/Irl		
                                                                                                  Phone:	44-(0)8705-322223	(T/L:	5-44060)	
                                                                                                  Email:	WALLL@uk.ibm.com

                                                                                                  Charlie Saunders
                                                                                                  Business	Partner	Client	Manager,		
                                                                                                  South		
                                                                                                  Phone:	44-23-9228-4038	(T/L:	544038)		
                                                                                                  Email:	CHARLS@uk.ibm.com

                                                                                                  David Simpson
                                                                                                  Business	Partner	Client	Manager,		
                                                                                                  South		
                                                                                                  Phone:	44-8705-440055	(T/L:	544362)		
                                                                                                  Email:	david_simpson@uk.ibm.com

14                                                                                                                                           15
© Copyright IBM Corporation 2010   IBM, the IBM logo, ibm.com, BladeCenter and
                                   System x are trademarks of International Business
IBM United Kingdom Limited         Machines Corporation in the United States, other
PO Box 41                          countries or both. Java and all Java-based trademarks
North Harbour                      are trademarks of Sun Microsystems, Inc. in the
Portsmouth                         United States, other countries or both. Microsoft,
Hampshire                          SQL Server, and Windows are either registered
PO6 3AU                            trademarks or trademarks of Microsoft Corporation
                                   in the United States and/or other countries. Other
Produced in the United Kingdom     company, product and service names may be
June 2010                          trademarks or service marks of others.
All Rights Reserved.
                                   Intel, Intel logo, Intel Core, Intel Xeon, Intel Xeon
                                   Inside, and Intel Xeon Inside logo are trademarks
         Please Recycle            or registered trademarks of Intel Corporation or its
                                   subsidiaries in the United States and other countries.

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  • 2. Concerns over working Incentive programmes with a vendor for you and your company • an I make money selling the product? C There are multiple opportunities to make additional margin for your organisations from • s there a simple pricing structure in place? I selling IBM products. • ow easy it is to do business with the vendor? H • IBM Brand specific margin programmes e.g. First • s it the right product? I Box Bonus, Storage Clothing Bonuses • hat routes for help will be available to me? W • hannel rebate Programmes e.g. “1+1=3”, Early C • re the right training, tools and resources A Assistance Programme (EAP) in place? • usiness Development Plans - Serious about B • ow are the products marketed to H growing your IBM business! my customers? • emo/Development Purchase Programmes D • rand specific incentive Programmes e.g. Quote B and Close, Box Bonuses 3
  • 3. What are the benefits IBM Portfolio of the IBM Range? 10 ways the IBM Server and Storage Portfolio can benefit your customer’s business: • Highly available, competitively priced • Designed and delivered the way you want IBM System Storage IBM BladeCenter IBM System x • Easy to manage and install IBM Global IBM Software: Tivoli, • Enables you to integrate from end-to-end Technology Services Lotus, Rational, IBM Global Finance IM, Websphere • Highly scalable and flexible ServicePacs • Advanced maintenance and security features • edicated to finding solutions that break D new ground • Over 400 ISV applications • ackaged, configured and sized for the way your P business operates Designed for the mid-sized business • mpowers you to be more responsive to customers, E suppliers and partners ibm.com/ partnerworld/uk/express 4 5
  • 4. IBM PartnerWorld Pre-Sales Advisor Tool Programme What is the Pre-Sales Advisor Tool? Team with IBM and put the power of one of the world’s most respected technology brands behind • n integrated Pre-Sales environment A your business. that provides users a single place / portal to access pre-sales • elling resources S information and tools with a guided • roducts and services P process work flow. • ndustries I • rovides a “one-stop-shop” for P information on all of IBM’s System • ompetitive and market insight C x and related products that enables • echnical resources and support T IBM Business Partners to: - Build IBM System x, storage or • raining and certification T BladeCenter Solutions • ive chat programme support L - Offer technical information for their customers Business Partners need to register to start benefiting - Provide IBM key selling points from the resources available! against the main competitors - Secure messaging / trusted Register today at: ibm.com/partnerworld configuration exchange PartnerWorld Contact Services: (01256) 344500 - Check stock in the channel and where - Links to additional key sources of information / support More demos / education: http://training.mercatosolutions.co.uk/ Register: http://www.presalesadvisor.com/ 6 7
  • 5. Learn more, sell more, earn more Incentive programmes Join the Know Your IBM (KYI) Reward Programme for your customers Why join KYI? Because it cuts You can earn up to 30,000 KYI points 1 Server cashback! through the clutter. You get the in sales rewards each quarter. Each 50 to £150 cashback when you buy a system £ understanding and the key selling correctly complete short online module X server with options. Buy £500 to £1,500 of messages you need to sell more IBM can earn you up to 50 KYI points. additional options with your server to qualify products – and we pay you for it. Combine all your KYI point to get (conditions apply). bigger and better gifts. Earn KYI points for successfully completing online training modules and You’ll never be unable to use all your 2 Blade and High end servers cashback registering sales of eligible IBM products. KYI points. Exchange your points for f you are a new blade or high end server I hundreds of items in our online catalogue customer to IBM you could be eligible for up to KYI modules are released periodically or transfer them to a reloadable Visa $10,000 rebate from your reseller (conditions during the year and cover the IBM or Mastercard that can be used in apply – high end = x3850 or above, new customer offerings, products and information to thousands of stores internationally. = not bought sys x product since Jan 2008). enable you to increase your sales in today’s competitive marketplace. Three simple steps to start earning with Know Your IBM today: 3 Get a free Bladecentre Chassis ! As you learn about IBM, you can earn uying IBM Blades for the first time? Then you B more KYI points by registering your • Register with IBM PartnerWorld could get the Chassis for free! Simply buy a eligible sales. Complete just four learning minimum of 2 blades with two processors to • Log in to Know Your IBM modules to unlock the sales rewards. qualify (conditions apply). • Start earning rewards1 Mastercard that can be used in 4 Buy Storage with your server and earn $500! thousands of stores internationally. uy a DS3000 with your system x server and earn B up to $500 from your reseller (conditions apply). Start earning rewards today at ibm.com/partnerworld/knowyouribm 8 1. You must have permission from your local management to participate in KYI. 9
  • 6. Using IBM promotions A typical scenario to maximise your margin Your customer asks for a data storage and back- Potential added benefit for your customer: up solution: • Bid machine discounts – up to 25% • A server to manage everything • Net new IBM customer discount up to 5% - System x3550, x3650, BladeCenter • xpress End user cashback promotions E • External Storage to hold the data - Free BladeCenter chassis - TB DS3300 with easy-to-implement 2 - 10% options discount iSCSI connectivity - High end bundle cashback • Software to give near-instant back-up and recovery - Tivoli Storage Manager Fastback Added benefit for YOU So do you just quote a price or do you consider the options… • High end winback bonus • New partner bonus – £50 • YI points – System x K System units – £56 Servicepacs – £7 BladeCenter – up to £1,000 • Storage – KYI Points £18.90 • Storage – Attach Bonus £323.00 10 11
  • 7. IGF – adding value IBM addresses your to the channel concerns – and makes it easy How IBM Global Finance can help • Increase you margin – You can • Y and in quarter promotions for you and F you win deals, improve commission qualify for IGF commission on your the business and help your customers. solution, and double commission • ntel/AMD Servers, Storage, SWG, Channel I by using the IGF Rapid Online Ready Services IBM Global Financing (IGF) can Financing tool! help you to: • artnerworld, Express Selector, Product Adviser, P • Overcome financial objections Global Campus – By spreading the cost over time, • Improve your revenue recognition delaying the start of payments • xpress, Bid Machine or SBO E – IGF typically pays you faster than using a financing ‘holiday’ or specific your customer, thus accelerating • ccount Management from IBM and/or Disty A structures to address ‘capex / your transaction recognition. opex’ issues. • ccount Mgr, Techline, Partnerworld, Partnerline A • Improve your debtor days – IBM financing is available on deals that • omprehensive IBM Marketing and C Reduces the time taken for you to include a minimum of 20% IBM content, Advertising schedule receive payment. When the sale this includes IBM hardware, software includes IGF you get paid typically and services plus Juniper, Motorola, within 5-6 days after customer signs Infoprint, Lenovo and APC products. the lease- rather than waiting for This allows you to offer an IGF solution customer to pay. even where the major part of the sale • Improve your win rate with less includes non-IBM items. discounting – Offer your customers If you would like to find out more about alternatives such as a payment IBM Global Financing, how to use it and holiday or zero percent finance rather how to register to use the Rapid Online than a discount Finance tool, then please either give myself a call, or call the IGF Hotline on 02392-565550. IGF Rates and offerings are subject to change, extension or withdrawal without notice. All quotations and communications are confidential and subject to contract, and may only be disclosed, in whole or in part, to employees and advisers who have a need to know and are bound 12 13 by appropriate confidentiality provisions. IGF shall have no liability or obligation except as agreed in a properly executed written contract. All transactions between IGF and its suppliers are subject to the terms of the Supplier Relationship Agreement.
  • 8. Summary – IBM’s value proposition to you Meet the team Claire May Continued focus on ibm.com Sales Manager, Multiple opportunities BPO Channels making IBM easier for you to earn more Phone: 44-2392-283068 (T/L: 543068) to work with Email: ClaireMay@uk.ibm.com 100 % channel centric George Mullen Business Partner Client Manager, Cross brand focus: Strong marketing with North IBM servers, storage, lead generation for IPT Phone: 44-8705-122133 (T/L: 7-544072) software and services Business Partners Email: george.mullen@uk.ibm.com Oliver Hopkins Business Partner Client Manager, North Phone: 44-8705-122133 (T/L: 7-544087) Email: HOPKINST@uk.ibm.com Shane Tirvengadum Business Partner Client Manager, LSE & NI/Irl Phone: 44-(0)8705 322223 (T/L: 544042) Email: TIRVENS@uk.ibm.com Lee Wall Business Partner Client Manager, LSE & NI/Irl Phone: 44-(0)8705-322223 (T/L: 5-44060) Email: WALLL@uk.ibm.com Charlie Saunders Business Partner Client Manager, South Phone: 44-23-9228-4038 (T/L: 544038) Email: CHARLS@uk.ibm.com David Simpson Business Partner Client Manager, South Phone: 44-8705-440055 (T/L: 544362) Email: david_simpson@uk.ibm.com 14 15
  • 9. © Copyright IBM Corporation 2010 IBM, the IBM logo, ibm.com, BladeCenter and System x are trademarks of International Business IBM United Kingdom Limited Machines Corporation in the United States, other PO Box 41 countries or both. Java and all Java-based trademarks North Harbour are trademarks of Sun Microsystems, Inc. in the Portsmouth United States, other countries or both. Microsoft, Hampshire SQL Server, and Windows are either registered PO6 3AU trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other Produced in the United Kingdom company, product and service names may be June 2010 trademarks or service marks of others. All Rights Reserved. Intel, Intel logo, Intel Core, Intel Xeon, Intel Xeon Inside, and Intel Xeon Inside logo are trademarks Please Recycle or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.