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Strategic Business Planning for Com m ercial Producers




H Do I Devel op A Strategic
 ow
Marketing Pl an?
Strategic Business Planning for Com m ercial Producers


 Types of Marketing Pl anning
• Strategic Marketing
   – Encom passes the entire farm strategy
   – Deals with the broader issue of determ ining firm ’s strategic position
     in the m arket and how to create value from that position

• Product Marketing/Pricing
   – Deals with the tactical side of selling a product
   – Sim ilar to a set of standard operating procedures for m arketing a
     particular product.
Strategic Business Planning for Com m ercial Producers



 Marketing Def ined . . .


Marketing is anticipating the needs and wants o  f
 targeted custo ers and m
                  m          anaging the process
 thro ugh which these needs and wants are
 satisfied . . . profitabl y
Strategic Business Planning for Com m ercial Producers

Management Phil os ophies

                      Productio Co
                               n ncept       Marketing Concept

     Starting Point        Product                Market

                      Product Qual ity and
         Focus             Features
                                              Customer needs


                          Impr oving
                         pr oduction &          Integrated
        Means            distribution           Marketing
                          ef f iciency


         Ends                                 Pr of its thr ough
                        Prof its thr ough
                                                 customer
                         sal es vol ume
                                               satisf action
Strategic Business Planning for Com m ercial Producers




Buil ding A Strategic Marketing Pl an
Strategic Business Planning for Com m ercial Producers




Strategic Marketing Pl an
1.   Environm ental A nalysis (SWOT)
2.   Identifying Custom ers
3.   Com petitor/V alue Creation Analysis
4.   Marketing Mix: The 4P’s
5.   Financial A nalysis and Budget
6.   Im plem entation and Control Plan
Strategic Business Planning for Com m ercial Producers




1 Know Your Marketpl ace
.
   • Strengths , Weaknes s es , Opportunities ,
     and Threats ( SWOT)
   • Trends and changes :
       – Mar ket anal ys is

       – Segmentation

       – Pr ior itiz ing target markets
Strategic Business Planning for Com m ercial Producers


2. Who Are Your Cus tomers ?
Customers
   vs.
Consumers

 Customer : f ir m or per s on        Cons umer : f ir m or per son that
    that buys your product              eventual l y us es your product
Strategic Business Planning for Com m ercial Producers


Cus tomer/Cons umer Trends
 Custom ers                   Consum ers
 • J                          • Households with fewer
     ust-in-tim e inventory
                                 people
 • Business to business (B2B) •
                                 A ctive, on-the-go
 • Manufacturing m entality      lifestyles
 • Industrialization of       • Concern over the
    agriculture                  health aspect of food,
                                 with a desire for good
                                 taste
                              • Less tim e for m eal
                                 prep
Strategic Business Planning for Com m ercial Producers



Know What Is Important to Your
Cus tomer
• G inside the m ind of your custom ers
   et
• Find out why they would buy from you
      . . . or why they would not
• Truly understand their needs
   – Intentional listening
   – Custom er analysis
   – Solve their problem s
Strategic Business Planning for Com m ercial Producers



3. Competitor/Val ue
Creation Anal ys is
Make s ure you are dis tinctivel y dif f erent
 f rom your competition
            in areas of impor tance
                  to your cus tomers
                       • Competitive anal ys is
                       • Real l ocation of
                         res ources if neces sary
                       • Pos itioning
Strategic Business Planning for Com m ercial Producers


T Val ue Chain
 he
                Firm Infrastructure

                Human Resource Management




                                                                        MA
Supporting




                                                                          RG
Activities




                Technological Development




                                                                            IN
                Procurement



               Inbound                      Outbound Marketing Service
                         Operations
               Logistics                    Logistics & Sales




                                                                            IN
Activities
Primary




                                                                          RG
                                                                        MA
              Relationship with Suppliers    Relationship with Buyers
Strategic Business Planning for Com m ercial Producers



4. Determining the Marketing Mix
 • The set of controllable variables that will
   accom plish the m arketing objectives:
         •   Product strategy
         •   Place (distribution) strategy
         •   Prom otion (com m unication) strategy
         •   Pricing strategy
Strategic Business Planning for Com m ercial Producers

Product Strategy
 • Portfolio of Products
     – Corn, soybeans, hogs, dairy, cattle, value-added grain, fruits and vegetables,
       custom farm ing operations, custom feeding operations
     – Fits your strengths and weaknesses
     – Provides acceptable risk/return tradeoff
     – Meets needs of a particular custom er segm ent
 • Quality
     – No. 1 versus No. 2
     – G vs. non-G
        MO           MO
 • Service
     – T ely custom operations
        im
     – Pre-sorting of grain or livestock quality
 • Volum e
     – Large and sm all quantities
     – Guaranteed volum es (contract)
Strategic Business Planning for Com m ercial Producers




McDonal d’s Product Package
   •   Food
   •   Fast service
   •   Fun for the kids
   •   Variety
   •   Non-sm oking
   •   Consistent product
Strategic Business Planning for Com m ercial Producers




Waxy Corn
•   Corn with specific type of starch
•   Delivery Schedule
•   Specific hybrids
•   Quality requirem ents
•   Purity level
Strategic Business Planning for Com m ercial Producers



Pl ace Strategy
 • Storage
     – On-farm vs. off-farm
     – Segregated or IP
 • Tim ing
     – On-dem and
     – Equal am ounts throughout the year
 • Location
     – Delivery to m ultiple points
 •Assortm ents
     – Delivery of different am ounts to different places at different tim es
Strategic Business Planning for Com m ercial Producers



          American Crys tal Sugar
          ( ACS)
• M& Mars changed from a com m odity focus
     M
  for inputs to a quality assurance focus.
• A keeps the sugar silo at the M& Mars
   CS                               M
  plant full.
• A shifted from a warehouse next to the A
   CS                                      CS
  factory in Minnesota to an A warehouse in
                               CS
  Pennsylvania near the candy plant.
Strategic Business Planning for Com m ercial Producers




            Spring Wheat Bakers
 • Farm er-owned cooperative that processes
   wheat, grown on Northern Plains into flour
 • Frozen and par-baked bread factory in Atlanta,
   Georgia, a population center
Strategic Business Planning for Com m ercial Producers



Promotion Strategy
 •Advertising
    – Creating brochures and other advertisem ents on the products your
      farm provides and what value they add
    – Creating a farm logo
 • Personal Selling
    –   Telling your custom ers how you create value
    –   Meeting your grain elevator m anager for coffee
    –   Having lunch with the lender
    –   Taking a Christm as pie to your landlord(s)
 • Public Relations
    – Being a good neighbor
    – Being involved in the com m unity
    – Open house days
Strategic Business Planning for Com m ercial Producers




Price Strategy
Price is the cost the custom er m ust bear in order
  to obtain the product. It includes:
• list price
• discounts
• allowances
• paym ent period
• credit term s
Strategic Business Planning for Com m ercial Producers




Pricing Methods
• Value-Based Pricing
    – Set price based on buyers’ perception of value
      (rather than on the seller’s costs)
• Cost-Based Pricing
    – A a standard m arkup to the cost of the product
       dd
• Com petition-Based Pricing
    – Set price based on following com petitors’ prices
Strategic Business Planning for Com m ercial Producers




Val ue-Based Pricing

   • Cus tomer Oriented
   • Bas ed on cus tomer’s
   per ceived val ue



                                         • Match price to
                                         perceived val ue
                                         • Brand l oyal ty
Strategic Business Planning for Com m ercial Producers




Competition-Based Pricing
                                       • Price decision based on
                                         actions of com petition
                                       • Less attention on cost or
                                         product dem and
                                       • Large firm s all charge
                                         the sam e price
                                       • Sm aller firm s follow
                                         lead of large firm s, m ay
                                         offer a slightly lower
                                         price
Strategic Business Planning for Com m ercial Producers




5. Financial Anal ys is and Budgeting

 • Estim ate the dem and given the pricing and prom otion
   strategy.
 • Determ ine expenses associated with production and
   m arketing.
 • Determ ine anticipated cash flows.
 • Will strategy cash flow? When?
 • What are the critical assum ptions of the financial
   analysis and what are the im pacts of changes in those
   assum ptions?
Strategic Business Planning for Com m ercial Producers




6. Impl ementation and Control

• Focus attention of everyone on delivering
  what the custom er wants
   – Managem ent of people
   – Monitoring and control
Strategic Business Planning for Com m ercial Producers




H Do I Buil d A Product Pricing
 ow
Pl an in A Commodity Market?
Strategic Business Planning for Com m ercial Producers



Commodity Marketing
 • Hom ogeneous Product –
      differentiation in services, not product.

 • Low-cost strategy

 • What about the price received?
     – Does every producer get the sam e price?

 • Marketing plans – system atic pricing strategies.
Strategic Business Planning for Com m ercial Producers




What Is A Marketing Pl an?

Amar keting pl an is an outline of price, date and
  quantity objectives used to generate a reasonable
  return for the business given the existing m arket
  conditions.
Strategic Business Planning for Com m ercial Producers


Diagram of A Corn Marketing Pl an
                                   Date Triggers

                      March 15         May 1               Harvest
 Jan. 1
                      Sell 20%         Sell 20%        Sell 60%r


                        $2.50/bu       $2.40/bu            Existing
                                                           Price
                                    Price Triggers
Strategic Business Planning for Com m ercial Producers




What Does A Marketing Pl an Do?

• Detached from the decision
• Proper perspective
• Introduces discipline
• Check your logic
• What if …...
Strategic Business Planning for Com m ercial Producers


Steps In A Marketing Pl an
• Relationship between the business plan and m arketing
  plan
• Production history and expectations
• Expected prices
• Production costs
• Price and date targets
• Review and evaluation
Strategic Business Planning for Com m ercial Producers



  T Bus ines s Pl an and the
   he
  Marketing Pl an

• Marketing plan is im plem entation of the BP

• Im plem entation consistent with objectives

• What are im portant considerations?
Strategic Business Planning for Com m ercial Producers




Production H tory and Expectations
            is
  •   What is the farm ’s history?
  •   Is there an underlying trend?
  •   How variable is production?
  •   Write down expected production.
  •   How does expected production relate to pre-
      harvest sales?
Strategic Business Planning for Com m ercial Producers




Price Expectations
  • Assess the situation
       – Historic patterns (seasonal)
       – Basis patterns


  • T current situation
     he
       – Outlook source
       – Market advisors (?!?)
Strategic Business Planning for Com m ercial Producers



AgMAS –An Obj ective Study of
Market Advis ory Services

• 25 Firm s – subscribe to each service.
• Observe and follow recom m endations
• Com pare to a benchm ark price answer Questions:
   –   Do they consistently beat the benchm ark?
   –   Do they reduce risk and increase returns?
   –   A they as good with corn as with soybeans?
        re
   –   http://www.farm doc.uiuc.edu/agm as/
Strategic Business Planning for Com m ercial Producers




T Dif f erence
 he
 • What’s the difference between the m arket
   advisory service and the m arketing plan?
     – “Beat the Market”vs. “Accepting What the Market is
       Giving.”
     – Active Marketing = Private Inform ation
     – Active Marketing vs. Passive Marketing
Strategic Business Planning for Com m ercial Producers




Cos t of Production
  •   What are the costs?
  •   What revenue cover costs?
  •   What price is needed to cover the costs?
  •   Is this price realistic?
Strategic Business Planning for Com m ercial Producers



Price, Date and Quantity Obj ectives
• Identify price and date triggers ..
    – When should pre-harvest sales be m ade?

    – What prices are acceptable?

    – Prices attainable?

• Set quantity objectives according to
    – Financial need

    – Risk perceptions
Strategic Business Planning for Com m ercial Producers




Eval uate and Review

• Stay disciplined!
• Evaluate your actions.
• A conditions changing?
   re
Strategic Business Planning for Com m ercial Producers




A Littl e Marketing Phil os ophy ...

• Bad outcom es still happen …
• Never com pare to the m arket high ..
• Y plan for your operation ...
   our
Strategic Business Planning for Com m ercial Producers




Strategic Bus ines s Pl anning f or
Commercial Producers

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Strategic Marketing Plan

  • 1. Strategic Business Planning for Com m ercial Producers H Do I Devel op A Strategic ow Marketing Pl an?
  • 2. Strategic Business Planning for Com m ercial Producers Types of Marketing Pl anning • Strategic Marketing – Encom passes the entire farm strategy – Deals with the broader issue of determ ining firm ’s strategic position in the m arket and how to create value from that position • Product Marketing/Pricing – Deals with the tactical side of selling a product – Sim ilar to a set of standard operating procedures for m arketing a particular product.
  • 3. Strategic Business Planning for Com m ercial Producers Marketing Def ined . . . Marketing is anticipating the needs and wants o f targeted custo ers and m m anaging the process thro ugh which these needs and wants are satisfied . . . profitabl y
  • 4. Strategic Business Planning for Com m ercial Producers Management Phil os ophies Productio Co n ncept Marketing Concept Starting Point Product Market Product Qual ity and Focus Features Customer needs Impr oving pr oduction & Integrated Means distribution Marketing ef f iciency Ends Pr of its thr ough Prof its thr ough customer sal es vol ume satisf action
  • 5. Strategic Business Planning for Com m ercial Producers Buil ding A Strategic Marketing Pl an
  • 6. Strategic Business Planning for Com m ercial Producers Strategic Marketing Pl an 1. Environm ental A nalysis (SWOT) 2. Identifying Custom ers 3. Com petitor/V alue Creation Analysis 4. Marketing Mix: The 4P’s 5. Financial A nalysis and Budget 6. Im plem entation and Control Plan
  • 7. Strategic Business Planning for Com m ercial Producers 1 Know Your Marketpl ace . • Strengths , Weaknes s es , Opportunities , and Threats ( SWOT) • Trends and changes : – Mar ket anal ys is – Segmentation – Pr ior itiz ing target markets
  • 8. Strategic Business Planning for Com m ercial Producers 2. Who Are Your Cus tomers ? Customers vs. Consumers Customer : f ir m or per s on Cons umer : f ir m or per son that that buys your product eventual l y us es your product
  • 9. Strategic Business Planning for Com m ercial Producers Cus tomer/Cons umer Trends Custom ers Consum ers • J • Households with fewer ust-in-tim e inventory people • Business to business (B2B) • A ctive, on-the-go • Manufacturing m entality lifestyles • Industrialization of • Concern over the agriculture health aspect of food, with a desire for good taste • Less tim e for m eal prep
  • 10. Strategic Business Planning for Com m ercial Producers Know What Is Important to Your Cus tomer • G inside the m ind of your custom ers et • Find out why they would buy from you . . . or why they would not • Truly understand their needs – Intentional listening – Custom er analysis – Solve their problem s
  • 11. Strategic Business Planning for Com m ercial Producers 3. Competitor/Val ue Creation Anal ys is Make s ure you are dis tinctivel y dif f erent f rom your competition in areas of impor tance to your cus tomers • Competitive anal ys is • Real l ocation of res ources if neces sary • Pos itioning
  • 12. Strategic Business Planning for Com m ercial Producers T Val ue Chain he Firm Infrastructure Human Resource Management MA Supporting RG Activities Technological Development IN Procurement Inbound Outbound Marketing Service Operations Logistics Logistics & Sales IN Activities Primary RG MA Relationship with Suppliers Relationship with Buyers
  • 13. Strategic Business Planning for Com m ercial Producers 4. Determining the Marketing Mix • The set of controllable variables that will accom plish the m arketing objectives: • Product strategy • Place (distribution) strategy • Prom otion (com m unication) strategy • Pricing strategy
  • 14. Strategic Business Planning for Com m ercial Producers Product Strategy • Portfolio of Products – Corn, soybeans, hogs, dairy, cattle, value-added grain, fruits and vegetables, custom farm ing operations, custom feeding operations – Fits your strengths and weaknesses – Provides acceptable risk/return tradeoff – Meets needs of a particular custom er segm ent • Quality – No. 1 versus No. 2 – G vs. non-G MO MO • Service – T ely custom operations im – Pre-sorting of grain or livestock quality • Volum e – Large and sm all quantities – Guaranteed volum es (contract)
  • 15. Strategic Business Planning for Com m ercial Producers McDonal d’s Product Package • Food • Fast service • Fun for the kids • Variety • Non-sm oking • Consistent product
  • 16. Strategic Business Planning for Com m ercial Producers Waxy Corn • Corn with specific type of starch • Delivery Schedule • Specific hybrids • Quality requirem ents • Purity level
  • 17. Strategic Business Planning for Com m ercial Producers Pl ace Strategy • Storage – On-farm vs. off-farm – Segregated or IP • Tim ing – On-dem and – Equal am ounts throughout the year • Location – Delivery to m ultiple points •Assortm ents – Delivery of different am ounts to different places at different tim es
  • 18. Strategic Business Planning for Com m ercial Producers American Crys tal Sugar ( ACS) • M& Mars changed from a com m odity focus M for inputs to a quality assurance focus. • A keeps the sugar silo at the M& Mars CS M plant full. • A shifted from a warehouse next to the A CS CS factory in Minnesota to an A warehouse in CS Pennsylvania near the candy plant.
  • 19. Strategic Business Planning for Com m ercial Producers Spring Wheat Bakers • Farm er-owned cooperative that processes wheat, grown on Northern Plains into flour • Frozen and par-baked bread factory in Atlanta, Georgia, a population center
  • 20. Strategic Business Planning for Com m ercial Producers Promotion Strategy •Advertising – Creating brochures and other advertisem ents on the products your farm provides and what value they add – Creating a farm logo • Personal Selling – Telling your custom ers how you create value – Meeting your grain elevator m anager for coffee – Having lunch with the lender – Taking a Christm as pie to your landlord(s) • Public Relations – Being a good neighbor – Being involved in the com m unity – Open house days
  • 21. Strategic Business Planning for Com m ercial Producers Price Strategy Price is the cost the custom er m ust bear in order to obtain the product. It includes: • list price • discounts • allowances • paym ent period • credit term s
  • 22. Strategic Business Planning for Com m ercial Producers Pricing Methods • Value-Based Pricing – Set price based on buyers’ perception of value (rather than on the seller’s costs) • Cost-Based Pricing – A a standard m arkup to the cost of the product dd • Com petition-Based Pricing – Set price based on following com petitors’ prices
  • 23. Strategic Business Planning for Com m ercial Producers Val ue-Based Pricing • Cus tomer Oriented • Bas ed on cus tomer’s per ceived val ue • Match price to perceived val ue • Brand l oyal ty
  • 24. Strategic Business Planning for Com m ercial Producers Competition-Based Pricing • Price decision based on actions of com petition • Less attention on cost or product dem and • Large firm s all charge the sam e price • Sm aller firm s follow lead of large firm s, m ay offer a slightly lower price
  • 25. Strategic Business Planning for Com m ercial Producers 5. Financial Anal ys is and Budgeting • Estim ate the dem and given the pricing and prom otion strategy. • Determ ine expenses associated with production and m arketing. • Determ ine anticipated cash flows. • Will strategy cash flow? When? • What are the critical assum ptions of the financial analysis and what are the im pacts of changes in those assum ptions?
  • 26. Strategic Business Planning for Com m ercial Producers 6. Impl ementation and Control • Focus attention of everyone on delivering what the custom er wants – Managem ent of people – Monitoring and control
  • 27. Strategic Business Planning for Com m ercial Producers H Do I Buil d A Product Pricing ow Pl an in A Commodity Market?
  • 28. Strategic Business Planning for Com m ercial Producers Commodity Marketing • Hom ogeneous Product – differentiation in services, not product. • Low-cost strategy • What about the price received? – Does every producer get the sam e price? • Marketing plans – system atic pricing strategies.
  • 29. Strategic Business Planning for Com m ercial Producers What Is A Marketing Pl an? Amar keting pl an is an outline of price, date and quantity objectives used to generate a reasonable return for the business given the existing m arket conditions.
  • 30. Strategic Business Planning for Com m ercial Producers Diagram of A Corn Marketing Pl an Date Triggers March 15 May 1 Harvest Jan. 1 Sell 20% Sell 20% Sell 60%r $2.50/bu $2.40/bu Existing Price Price Triggers
  • 31. Strategic Business Planning for Com m ercial Producers What Does A Marketing Pl an Do? • Detached from the decision • Proper perspective • Introduces discipline • Check your logic • What if …...
  • 32. Strategic Business Planning for Com m ercial Producers Steps In A Marketing Pl an • Relationship between the business plan and m arketing plan • Production history and expectations • Expected prices • Production costs • Price and date targets • Review and evaluation
  • 33. Strategic Business Planning for Com m ercial Producers T Bus ines s Pl an and the he Marketing Pl an • Marketing plan is im plem entation of the BP • Im plem entation consistent with objectives • What are im portant considerations?
  • 34. Strategic Business Planning for Com m ercial Producers Production H tory and Expectations is • What is the farm ’s history? • Is there an underlying trend? • How variable is production? • Write down expected production. • How does expected production relate to pre- harvest sales?
  • 35. Strategic Business Planning for Com m ercial Producers Price Expectations • Assess the situation – Historic patterns (seasonal) – Basis patterns • T current situation he – Outlook source – Market advisors (?!?)
  • 36. Strategic Business Planning for Com m ercial Producers AgMAS –An Obj ective Study of Market Advis ory Services • 25 Firm s – subscribe to each service. • Observe and follow recom m endations • Com pare to a benchm ark price answer Questions: – Do they consistently beat the benchm ark? – Do they reduce risk and increase returns? – A they as good with corn as with soybeans? re – http://www.farm doc.uiuc.edu/agm as/
  • 37. Strategic Business Planning for Com m ercial Producers T Dif f erence he • What’s the difference between the m arket advisory service and the m arketing plan? – “Beat the Market”vs. “Accepting What the Market is Giving.” – Active Marketing = Private Inform ation – Active Marketing vs. Passive Marketing
  • 38. Strategic Business Planning for Com m ercial Producers Cos t of Production • What are the costs? • What revenue cover costs? • What price is needed to cover the costs? • Is this price realistic?
  • 39. Strategic Business Planning for Com m ercial Producers Price, Date and Quantity Obj ectives • Identify price and date triggers .. – When should pre-harvest sales be m ade? – What prices are acceptable? – Prices attainable? • Set quantity objectives according to – Financial need – Risk perceptions
  • 40. Strategic Business Planning for Com m ercial Producers Eval uate and Review • Stay disciplined! • Evaluate your actions. • A conditions changing? re
  • 41. Strategic Business Planning for Com m ercial Producers A Littl e Marketing Phil os ophy ... • Bad outcom es still happen … • Never com pare to the m arket high .. • Y plan for your operation ... our
  • 42. Strategic Business Planning for Com m ercial Producers Strategic Bus ines s Pl anning f or Commercial Producers

Notas do Editor

  1. Try to delineate the strategic marketing function of product price place promotion from the price risk management focus of commodity marketing that producers are used to. This presentation deals with both issues in a structured framework. The first part focuses on the strategic issues, the latter part is on the pricing issues. Remember marketing is comprised of the Four P’s: Product, Price, Place and Promotion. Price is only one of them. Good Marketers know what a customers needs are before the customer Knows
  2. Key Words . . . Anticipating Needs And Wants Targeted Customers Management Process Customer Satisfaction Profitability Marketing should begin with the customer, not the production process. The marketing process should guide what direction for the production side since the purpose of business is to satisfy customer needs through the sale of products and services, not supply products and services which might sell. Marketing should also accomplish the company’s objectives. Good Marketers know what a customers needs are before the customer Knows
  3. The marketing concept says that a firm should focus all its efforts on satisfying customers, at a profit. It replaces the production-oriented concept which is focused on organizing a firm’s resources to make products, and then sell them. The marketing principles seeks to meet the needs of customers rather than placing emphasis on its own internal activities and use of resources. A customer’s needs should be the primary focus and firm resources should be organized to satisfy those needs. The three tenets of the marketing concept are a customer orientation through an integrated firm effort to realize profit , rather than just sales. Typically managers of business units tend to think of the business from their own vantage point – the rest of the business revolves around him – and often expects other units to adjust activities to fit his needs. The typical production, sales and accounting aspects should work together since the output of one is the input of others. As an example, the Ford Mustang was designed according the marketing concept. Considerable marketing research was done before the product was designed or the marketing strategy developed. The strategy finally adopted took into consideration consumer research, company resources and objectives.
  4. Making a strategic marketing plan for your business can be broken down into six steps. The rest of the strategic marketing plan portion of this lecture will present the steps.
  5. Know who you are selling to (market analysis, segmentation, prioritizing targets) Know what is important to targeted customers (customer analysis) Make sure you are distinctively different from your competition in areas of importance to targeted segments (competitive analysis, reallocation of resources if necessary, positioning, market intelligence) Focus attention of everyone on delivering what the customer wants (management of people, monitoring and control). Constant monitoring of changes in the market (market intelligence, market analysis, internal feedback system) The most fundamental marketing concept is treating customers like you are truly interested in them. That means making sure you are meeting needs that customers perceive as important. Meeting needs is the heartland of every marketing program. A useful tool in assessing the marketplace is SWOT. Assessing the opportunities and threats and how the business can capitalize on them or avoid them using the firm’s strengths weaknesses
  6. The Value Chain, or value plate, does is breakdown the functions of a company into its activities to provide a way to assess the internal capacities of the business. The bottom half of the figure contains the primary activities that the firm conducts. These include inbound logistics, or the way in which the company receives, stores, etc. its inputs. Operations is the basic activity of producing your product. Outbound logistics are the activities associated with storing and distributing your final product. Marketing and sales are all of the activities associated with attracting and keeping customers for your products. Service is the activities associated with providing support to your customers for your products including users manuals, help lines, warranties, etc. Inbound logistics and Operations relate to your suppliers. Outbound logistics, marketing and sales and service relate to buyers. As you move from left to right the primary activities move through time and increasing value. Linking these five primary activities together forms a chain. The top half of the graph represents a set of activities that are conducted to support the primary activities of the firm. These would include procurement which are all of the activities associated with negotiating, financing, and paying for all inputs necessary for the business from raw inputs used in the final product to pencil used in the accounting office. Technology development is the activities associated with research and development and included R&D in all phases of the primary activities not just R&D associated with new product development (things like process improvement research, distribution improvement research, market research activities to support marketing, etc. Human resources are the support activities associated with hiring, firing, compensating, retaining, and training personnel for the company. Finally firm infrastructure is the top management activities of the firm which include, negotiating with the government, negotiating with competitors, developing the firms long-term strategy, development and maintenance of information systems for assessing firm performance, etc. The next slides further explain the activities. What do you do with this figure? That is, what support and primary activities do you do better than your competitors and which ones do you not do so well with relative to your competitors. This is a great tool for helping you assess your strengths in weaknesses in a more structured way. It helps think about ALL of the activities that you conduct in your business and critical assess whether you are doing each activity as well as you can. This figure helps you focus on specific activities that you do well relative to your competitors so that you can determine what your core competencies are relative to your competitors.
  7. A grains business has a number of decisions to make to develop the product part of a marketing strategy.
  8. Need example
  9. As illustrated in the previous slides, many general strategies exist for marketing products. If a particular strategy is chosen, then an implementation plan is a next step. During the next few slides we’ll discuss a marketing plan for a particular strategy – a commodity, low cost producer strategy. We’ll use the market plan spreadsheet as a reference for the module, so be sure to have it handy.
  10. How is the commodity marketing strategy different from other strategies, such as the niche marketing strategy? Typically, a commodity strategy is adopted when the product is homogenous; that is, it’s difficult to differentiate the commodity from a competitor’s. To be successful at producing commodities, our costs must rank among the lowest relative to competitors. Further, a farm business can’t stand pat on its cost structure in a commodity market; rather the farm business must continue to improve efficiency else it will become a high cost producer as others leave the market. What are other characteristics of the commodity market? Another characteristic is that commodity producers generally can’t dictate the price received – if they tried, competitors would offer a lower price. In this market, the price is determined according to supply and demand conditions. But does every corn and soybean producer receive the same price? No, that’s not true either. In agriculture we can time the crop sale so that a price received from a forward contract is quite different than the price received at harvest, which is quite different from the price received if we store the crop and market it the following Spring. If only we knew when the market high would be – the entire crop would be sold that day. In truth, no one knows when the market high will occur. But, we can use the time varying nature of prices to avoid making pricing mistakes – or at least make sure we take advantage of what the commodity market can give. It’s with this end goal in mind that we introduce Marketing Plans as a tool for pricing our crop. A word of caution, a marketing plan is not a way to beat the market. Rather the marketing plan is a set of systematic pricing strategies with quantity and price triggers. The marketing plan is a road map of how much grain will be sold, when it will be sold, and how it will be sold (e.g., forward contract). Writing down a marketing plan, before the crop is planted, allows us to check our logic and then play “what if”: what if the farm produces only half of what we expect? What if prices are higher than we expect? When the marketing plan is reviewed, it is an indicator of past success (what works) and failure (what doesn’t work).
  11. So what definition captures the essence of a marketing plan? A marketing plan is an outline of price and quantity objectives used to generate a reasonable return for the business given existing market conditions. Let’s break the definition down – examining a few words will lend meaning. The plan has price and date objectives – objectives that are really triggers. When a price or date trigger is met the producer sells the quantity listed in that objective. Thus, the objectives provide a road map of when the crop will be sold, and how much will be sold. In addition, a marketing plan should generate a reasonable return – reasonable in the sense that the return is consistent with the current pricing environment ( existing market conditions ), that it will generate something close to the market average, and that it will cover the costs of the farming operation.
  12. The diagram on this slide represents a very simple marketing plan for corn. (A more complex marketing plan may be built using the example you downloaded). The arrow represents a timeline from January to Harvest. The marketing plan has several date triggers, March 15 th , May 1 st , and Harvest. It also has several price triggers associated with the dates -- $2.50 per bushel and $2.40 per bushel. The quantity objectives are sell 20% of expected production on March 15 th (perhaps using forward contracts), sell an additional 20% on May 1 st , and sell the remainder at harvest. How does a marketing plan introduce discipline into the marketing of commodities? In the example, the producer has decided to sell 20% of the expected crop by March 15 th under a price trigger of $2.50 per bushel. What happens if the forward contract price is greater than $2.50 per bushel prior to March 15 th ? The producer pulls the trigger and sells 20% of the crop. What happens if March 15 th arrives but prices are below $2.50 per bushel? The producer still pulls the trigger and sells the crop. In this manner, the producer guarantees that he/she is taking what the market is willing to give – even if prices are not at their best. (Note: prices might be at their high on March 15th relative to the rest of the year, and selling the crop means that the producer ensures at least a portion of the crop receives this high. Spreading sales of various points in the year is a risk diversification strategy). How does the marketing plan allow a producer to check their logic? Formally writing the plan allows the producer to examine their price, date and quantity objectives formally ask the following questions: Are the date objectives set at times when prices are at their historical best? Are the price triggers reasonable given history and current market information? e.g., is this the time of year when basis is narrow and stable, or wide and uncertain? Are the quantity objectives consistent with what I can produce? Will the quantity objectives meet cash flow needs?
  13. What are the benefits of a marketing plan? First, writing down a marketing plan detaches one from the decision making process. Why detach oneself from the decision process? Detachment is needed because we often sell or choose not to not sell our crop based on emotion. Have you ever thought “I won’t sell because I deserve more for the crop – look at the work I put in ..” or “Prices are really rising now, I’ll wait until tomorrow to get a higher price” and the price never materializes. The marketing plan detaches one from the decision by introducing decision rules. In this manner, the marketing plan reduces the chance we will fall into defeating human behaviors when marketing that include: Escalation Behavior : enter a contract in order to gain a favorable scenario … and then refuse to leave when it is unfavorable. Anchoring Behavior: hear of a favorable price and anchor a decision to it. Producers with anchoring behavior fail to sell a crop until the anchored price appears. Blue Sky Blue: entertaining more risk by putting off a sale rather than accepting a guaranteed loss. A marketing plan gives the proper perspective placing the marketing decision in the context of costs and the current economic climate. As discussed on the previous slide, the marketing plan enforces discipline in decision making and allows the producer to check the logic behind their decisions. Finally, one can ask important ‘what-if’ questions i.e. What if price aren’t as high as expected? What-if I only produce fifty percent of expected production?
  14. Let’s build a marketing plan in the example you have downloaded. Six components exist in this marketing plan, and each component has its own worksheet. The components are titled: The Relationship Between the Business Plan and the Marketing Plan, Production History and Expectations, Expected Prices, Production Costs, Price, Date and Quantity Targets, and Review and Evaluation. We’ll examine these components in turn.
  15. The first step is relating the marketing plan to the overall plan for the farm business. Remember, the business plan establishes our overall strategy, while the marketing plan implements the strategy. So answer the following questions posed on the first sheet of the marketing plan example: How will the marketing plan fulfill the business plan’s objectives? How do the marketing plan’s objectives relate to the business plan’s strategy? Is it intended to serve the financial goals of the farm? The marketing plan needs to be consistent with the business plan’s long term objectives and short term goals. What are other important considerations that deserve attention when writing the marketing plan? Is cash flow a concern? Are financial resources needed for other business enterprises? How will the marketing plan impact the farm’s tax liability? Note these and other considerations as appropriate.
  16. Knowledge of the farm's production history is very useful when setting the quantity objectives for the marketing plan. In the marketing plan example turn to sheet 2, and write down the amount of acres harvested and the yield in the shaded cells. What is the average number of acres harvested over time? And what is the average yield over time? (Note: the total production and average production are calculated for you). Is the total production predictable from year-to-year? How variable are yields? Reflect on the previous questions as you write the planted acres and expected yield on the right-hand side of the page. Then review the table that lists percents of total production? How likely are you to see 90% of your total production. How likely are you to produce only 50% of expected production? The production information is useful when setting the quantity targets. How much grain do you realistically expect to produce? Given the variability of yields, how much are you willing to sell via pre-harvest contracts? When are you comfortable contracting more – prior to planting? after planting? after pollination? after harvest? The planting information and the likelihood of a loss will be useful to you as you set quantity objectives.
  17. Price expectations can play an important role when setting price and date triggers. A first step is to assess the historical situation: what is the average price at different points during the year? (you may wish to think about futures prices and basis separately). Does it make sense to set a date objective when prices are historically at their lowest point? How variable are prices during the year? Does it make sense to plan on selling all of the crop when prices are the most variable? When examining futures prices, it’s often the case that pricing opportunities occur in the early Spring (in or around USDA’s planting intentions report), just after corn planting begins in the Corn Belt, and just prior to the pollination period. At the same time, low prices are often seen during harvest with recovery occurring throughout the remainder of the Winter. However, every cropping year is different, so its best to assess the current situation and adjust the marketing plan to fit conditions. University extension specialists and the USDA are good sources of current and outlook information which will help one set date targets. The extension specialists and USDA personnel generally assess the situation but seldom make recommendations. Another source of information as well as pricing recommendations are market advisors who often provide a service to help producers “beat the market”. But can someone really beat the market? We’ll discuss that question on the next slide, but notice where you will place the high, average and low prices on the marketing plan worksheet. In addition there is a spot to list either the target price or the loan rate for the crop next to the heading “Farm Bill.”
  18. AgMas© is a University of Illinois study which objectively follows the advice of marketing services to determine if the service’s information can help someone to “beat the market”. The researchers at AgMAS subscribe to each service and follow recommendations. The researchers then compare the price and revenues received by following advisory service recommendations to a benchmark price where the benchmark is considered an average market price. AgMAS then seeks to answer the questions: 1. Do market advisory services consistently beat the market? 2. Do recommendations from marketing services consistently reduce risk and increase returns? 3. Is the market service consistently good (or bad) with corn as with soybeans? AgMAS publishes their findings annually a the URL: http://www.farmdoc.uiuc.edu/agmas/
  19. So what is the difference between following the advice of a marketing service and using the marketing plan? One difference is in its perspective – a market advisor believes that information is available to him/her that other traders don’t have. If they act on the information, then the advisor can “beat the market” and consistently garner profits above the market average. A marketing plan has a different focus – it seeks to garner average returns in the market by spreading sales of grain while using a variety of methods. The market advisor actively manages grain sales using price and quantity information to forecast short term results. The marketing plan is passive – we only worry about current prices as it relates to price triggers, and we only make sales when the price or date triggers are met.
  20. It’s important to make price and quantity objectives in the context of our production costs, so turn to the worksheet tilted “Costs.” What costs are important? Let’s look at the corn example, about half of the way down the worksheet. In the short term, we need to cover at least our variable costs, so use a per acre estimate of corn variable costs under the heading “revenue required per acre” next to the “variable Cost” label. (It’s $147 per acre in the example). In the longer term, we need to pay for land rent (or mortgage interest) and make payments for (or in anticipation of) new machinery. Thus, it’s good to write down the per acre sum of variable costs, land payments and machinery. Finally, our family living expenses are often covered by the farming operation, so add the per acre contribution of family living expenses to the variable cost, machinery, and rent payment sum and write the total next to the appropriate label. Once the totals have been entered, the price needed per bushel to meet each of the costs are placed in the column titled “Needed Price/bu @ the expected yield”. To meet corn variable costs in the example, a price per bushel of $1.08 is needed, and the needed corn price increases to $2.57 per bushel and $2.86 per bushel as costs are added. Are these prices attainable given the price expectations you entered? The price expectations are found at the bottom of the corn table. After the same cost information has been entered for soybeans, the farm’s expenses are summed at the top of the sheet assuming a 50/50 corn-soybean rotation.
  21. Production, price and cost information provide a good context so that actual price, date and quantity objectives can be set on the worksheet titled “Price, Date and Quantity Targets.” The first step is to identify the date triggers in the far left-hand column. What dates seem to fit the historical pattern of prices? How does the trigger date relate to the expected production total? i.e. selling all of the crop before it is planted might be considered risky. Next write down the method of contracting /sale? How does the method of sale influence the firm’s risk position? Is there a delivery requirement, or is the pricing based on a futures hedge? Does the method of sale fix all pricing components (e.g., a forward contract) or does it allow a portion of the pricing formula to fluctuate (e.g., a basis contract)? The method of sale influences the riskiness of the revenue generated by pre-harvest and post-harvest sales. Move to the far right column and write down the pricing objectives in the appropriate columns using your price expectations (in the upper right-hand portion of the worksheet). Are the price triggers acceptable (will they meet costs)? Given the expected price, are the trigger prices attainable? Finally set the quantity objectives – how much do you plan to sell each period? Are you comfortable contracting that amount? The cumulative quantities are summed under the column % priced – how much of the crop is left after each sale is made? Are you pricing the largest of portion of the crop at a time that is best for the farm business?
  22. Notice that all of the objectives on the Price, Date and Quantity Objectives Sheet have been transferred to the the pink cells on the Evaluate and Review worksheet. Use this sheet to write down when you actually make a sale, and then compare your performance over time. What sales are you pleased with? Why? Are the circumstances that made that sale successful likely to persist in the following year? Did you learn any new information from the sale? Why were mistakes made? Be sure to stay disciplined and follow the price and quantity objectives. But if conditions change, take note of this and adapt the marketing plan to fit conditions. For instance, poor planting weather may make you revise the quantity objectives if you fail to plant the expected acreage. The best marketing plan is one that is reviewed often, and when lessons learned from one year are carried over to the next.
  23. Finally, a last bit of marketing philosophy. Even when you make the best plans, unexpected events can happen – bad outcomes occur. A marketing plan will still help you to avoid some common marketing pitfalls, and for that reason it is useful. Don’t abandon the marketing plan because you missed the market high! Remember the marketing plan is designed to be passive – to help you obtain a market average. The plan may prevent you from hitting the market high, but it also prevents you from hitting the market low. Finally, be sure to design a plan that fits your operation – a marketing plan that works for one operations may not be suitable for another. Good Luck!