As coaches, consultants, managers or engineers we have a tendency to fix problems by trying to understand what caused them, the root cause. Focusing on the problem.
Problem focus is grounded in engineering and traditional psychotherapy models for fixing machines, processes or people. It works, specially for processes and systems, and there exist very powerful techniques like 5 WHYs, Ishikawa, Causal-Loop Diagrams in order to understand root cause.
But, when we go into the domains of humans latest advances in working with individuals and groups have demonstrated that a positive approach to change, a focus on solutions, works much better than a problem-focus approach.
From Positive Psychology, Brief Therapy and Solution Focus Coaching we have 3 different approaches to working with people in creating positive and durable change.
In this talk we will see differences between a problem focus approach and a solution focus approach, we will understand the principles behind positive change, tools, techniques and real world examples that you can apply as Agile Coach, Manager or Team Member.