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It’s More Than Just
                           Twitter
                                  Hooksett Library, July 2009




©Leslie Poston, All Rights Reserved
When the State Department
           stops Twitter from doing an
             upgrade because it is the
           most reliable source of news
           and communications during
                  the Iran election,
             it isn’t just a fad anymore.
©Leslie Poston, All Rights Reserved
Excuses
            •    I’m too old/young

            •    It’s too hard

            •    No one who does what I do is on Twitter

            •    I’m overwhelmed

            •    The web interface sucks to use

            •    I don’t know what to say

            •    No one will talk to me

            •    I don’t know how to find people

©Leslie Poston, All Rights Reserved
Not Just For The Young
            • Fastest growing Facebook segment:
                  Women 55+
            • Dominant Twitter age bracket is 35 - 44,
                  but fastest growing is 45 - 54
            • Average age of LinkedIn user is 41

©Leslie Poston, All Rights Reserved
40404

                                            Join

                                      Wasn’t that easy?




©Leslie Poston, All Rights Reserved
Libraries on Twitter




©Leslie Poston, All Rights Reserved
You Need The Right Tools




                       To Conquer Feeling Overwhelmed
                       (and that sucktastic web interface)
©Leslie Poston, All Rights Reserved
vmarinelli There are ways in which I have not yet embarrassed my children today, but there are several hours remaining, and I am ambitious.


         rsmallbone Little girl to her daddy at the grocery store: "When I grow up, I'm gonna CHEW GUM!" They can't all be Nobel Prize winners.


                                     ChiNurse Today's forecast: Irrational irritability, with a slight chance of napping.


                      badbanana The restaurant across the street has gone out of business. I will miss wondering how it stays open.


       gordonshumway Guys, I just vacuumed up the biggest spider ever. On a related note, who would like to buy a vacuum cleaner? Gently used.


 thedayhascome I drove an hour in traffic to sit in a cubicle with a computer that doesn't appreciate I'm wearing a funny tie or living the American Dream.


    cabel Everything you need to know about me and vegetables can be found in this shopping list from Nicole: "2 Zucchinis (they look like cucumbers)"


  adamisacson My cats aren't interested in the toy mice I gave them today. But I wasn't interested in the starling they gave me last year. So we're even.


       jasonpermenter [WWDC UPDATE] Glitch in updated iPhone OS bends space-time. Developers will be working on the issue since 1978. #wwdc


          ampersandwich Sun comes out. I open door. Sun disappears. I close door. Sun comes out. Sun has been getting lessons from the cat.


Zappos Ate hot jalapeno @skimshady grew in yard. Had to walk around w/ tongue hanging out. Now his dogs won't stop following me around




                                                         Not WHAT you say, but HOW, that matters.

©Leslie Poston, All Rights Reserved
Of COURSE People Will Talk To You




                         (Plus, if you talk to me, I’LL talk to you.
                           Like having a ringer on your team.)


©Leslie Poston, All Rights Reserved
It’s more about “engaging” than finding.




©Leslie Poston, All Rights Reserved
Let Go Of What-Ifs
                                      ENGAGE
                                      LISTEN
                                      CONNECT
                                      SOLVE
                                      BE HUMAN

©Leslie Poston, All Rights Reserved
Getting On Twitter

                         Twitter.com OR Join/SMS 40404

                                           Handle
                                             Bio
                                            Photo
                                             Link
                                           Settings
                                         Background
                                           Tweets


©Leslie Poston, All Rights Reserved
GOALS, STRATEGY, TIME




©Leslie Poston, All Rights Reserved
Tools To Listen
• Radian6 (Paid)
• BlvdStatus.com (free, offers campaigns)
• Google Alerts (free, keyword based,
  boolean search terms help narrow)
• Google Analytics (free, fully customizable)
• DNA13 (paid, encompasses print+web)
• HaveAMint (free, fully programmable in
  php)                            ©Leslie Poston, All Rights Reserved
Tools to Engage
•   Seesmic Desktop (Adobe Air)

•   TweetDeck (Adobe Air, iPhone)

•   PeopleBrowsr (Web)

•   CoTweet (Web)

•   PockeTwit (Windows Mobile)

•   UberTwitter or Twitterberry (Blackberry)

•   Tweetie (Mac/iPhone/iPod Touch)

•   Ping.fm (Broadcast), TweetLater (scheduled)

•   RSS Tools
                                               ©Leslie Poston, All Rights Reserved
What To Avoid
         • Flash Web Sites (kills your SEO/SEM)
         • Framed Linking (kills their SEO/SEM)
         • Excessive Marketing, Link Spamming
         • Exceeding A Good Ratio of Pro/Personal (1:9)
         • Not Listening/Not Engaging
         • The Follower Count Trap
         • The Symmetrical Following Trap
©Leslie Poston, All Rights Reserved
What Concerns Are Left For You?
                              (Q&A Session)

©Leslie Poston, All Rights Reserved
Leslie Poston, Magnitude Media
                         @leslie or @magnitudemedia on Twitter
                       800•501•4049 phone | 928•438•5038 fax
                               leslie@magnitudemedia.net
                                          Co-Author: Twitter for Dummies (Wiley, 2009+)
                                           Contributor: Social Media ProBook (Eloqua)
                                       Author: Grande Guide to Social Advertising (Eloqua)
                                      Author: Social Media Metrics for Dummies (Wiley, 2012)

                     If you enjoyed my presentation, won’t you recommend me on LinkedIn?
                                        http://linkedin.com/in/leslieposton

                                   Connect with Magnitude Media’s pages also:
                               http://www.linkedin.com/company/magnitude-media
                                       http://facebook.com/magnitudemedia
                                             http://magnitudemedia.net




©Leslie Poston, All Rights Reserved

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Twitter Isn't Just a Fad: How Social Media Benefits Libraries

  • 1. It’s More Than Just Twitter Hooksett Library, July 2009 ©Leslie Poston, All Rights Reserved
  • 2. When the State Department stops Twitter from doing an upgrade because it is the most reliable source of news and communications during the Iran election, it isn’t just a fad anymore. ©Leslie Poston, All Rights Reserved
  • 3. Excuses • I’m too old/young • It’s too hard • No one who does what I do is on Twitter • I’m overwhelmed • The web interface sucks to use • I don’t know what to say • No one will talk to me • I don’t know how to find people ©Leslie Poston, All Rights Reserved
  • 4. Not Just For The Young • Fastest growing Facebook segment: Women 55+ • Dominant Twitter age bracket is 35 - 44, but fastest growing is 45 - 54 • Average age of LinkedIn user is 41 ©Leslie Poston, All Rights Reserved
  • 5. 40404 Join Wasn’t that easy? ©Leslie Poston, All Rights Reserved
  • 6. Libraries on Twitter ©Leslie Poston, All Rights Reserved
  • 7. You Need The Right Tools To Conquer Feeling Overwhelmed (and that sucktastic web interface) ©Leslie Poston, All Rights Reserved
  • 8. vmarinelli There are ways in which I have not yet embarrassed my children today, but there are several hours remaining, and I am ambitious. rsmallbone Little girl to her daddy at the grocery store: "When I grow up, I'm gonna CHEW GUM!" They can't all be Nobel Prize winners. ChiNurse Today's forecast: Irrational irritability, with a slight chance of napping. badbanana The restaurant across the street has gone out of business. I will miss wondering how it stays open. gordonshumway Guys, I just vacuumed up the biggest spider ever. On a related note, who would like to buy a vacuum cleaner? Gently used. thedayhascome I drove an hour in traffic to sit in a cubicle with a computer that doesn't appreciate I'm wearing a funny tie or living the American Dream. cabel Everything you need to know about me and vegetables can be found in this shopping list from Nicole: "2 Zucchinis (they look like cucumbers)" adamisacson My cats aren't interested in the toy mice I gave them today. But I wasn't interested in the starling they gave me last year. So we're even. jasonpermenter [WWDC UPDATE] Glitch in updated iPhone OS bends space-time. Developers will be working on the issue since 1978. #wwdc ampersandwich Sun comes out. I open door. Sun disappears. I close door. Sun comes out. Sun has been getting lessons from the cat. Zappos Ate hot jalapeno @skimshady grew in yard. Had to walk around w/ tongue hanging out. Now his dogs won't stop following me around Not WHAT you say, but HOW, that matters. ©Leslie Poston, All Rights Reserved
  • 9. Of COURSE People Will Talk To You (Plus, if you talk to me, I’LL talk to you. Like having a ringer on your team.) ©Leslie Poston, All Rights Reserved
  • 10. It’s more about “engaging” than finding. ©Leslie Poston, All Rights Reserved
  • 11. Let Go Of What-Ifs ENGAGE LISTEN CONNECT SOLVE BE HUMAN ©Leslie Poston, All Rights Reserved
  • 12. Getting On Twitter Twitter.com OR Join/SMS 40404 Handle Bio Photo Link Settings Background Tweets ©Leslie Poston, All Rights Reserved
  • 13. GOALS, STRATEGY, TIME ©Leslie Poston, All Rights Reserved
  • 14. Tools To Listen • Radian6 (Paid) • BlvdStatus.com (free, offers campaigns) • Google Alerts (free, keyword based, boolean search terms help narrow) • Google Analytics (free, fully customizable) • DNA13 (paid, encompasses print+web) • HaveAMint (free, fully programmable in php) ©Leslie Poston, All Rights Reserved
  • 15. Tools to Engage • Seesmic Desktop (Adobe Air) • TweetDeck (Adobe Air, iPhone) • PeopleBrowsr (Web) • CoTweet (Web) • PockeTwit (Windows Mobile) • UberTwitter or Twitterberry (Blackberry) • Tweetie (Mac/iPhone/iPod Touch) • Ping.fm (Broadcast), TweetLater (scheduled) • RSS Tools ©Leslie Poston, All Rights Reserved
  • 16. What To Avoid • Flash Web Sites (kills your SEO/SEM) • Framed Linking (kills their SEO/SEM) • Excessive Marketing, Link Spamming • Exceeding A Good Ratio of Pro/Personal (1:9) • Not Listening/Not Engaging • The Follower Count Trap • The Symmetrical Following Trap ©Leslie Poston, All Rights Reserved
  • 17. What Concerns Are Left For You? (Q&A Session) ©Leslie Poston, All Rights Reserved
  • 18. Leslie Poston, Magnitude Media @leslie or @magnitudemedia on Twitter 800•501•4049 phone | 928•438•5038 fax leslie@magnitudemedia.net Co-Author: Twitter for Dummies (Wiley, 2009+) Contributor: Social Media ProBook (Eloqua) Author: Grande Guide to Social Advertising (Eloqua) Author: Social Media Metrics for Dummies (Wiley, 2012) If you enjoyed my presentation, won’t you recommend me on LinkedIn? http://linkedin.com/in/leslieposton Connect with Magnitude Media’s pages also: http://www.linkedin.com/company/magnitude-media http://facebook.com/magnitudemedia http://magnitudemedia.net ©Leslie Poston, All Rights Reserved

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