1. SAMEER GAUTAM
Tel: +91-8368152911 E-Mail:- firstname.lastname@example.org
Experienced Professional with planning and organizational skills that balance work, team
support and adhere responsibility in a timely and professional manner.
Current Industry: Automobile
Current Functional Area: Service Engineer
Adherence to high customer service
Excellent time management skills
Exceptional Interpersonal communication Inventory control
Effective Problem solver Customer focussed
Negotiation expert Effective workflow management
Process improvement specialist Try my best to fulfil customer’s needs
Service Adviser, 03/2016 to 08/2017
TREO NISSAN-NEW DELHI, DELHI
Responsible for Total Customer’s Satisfaction
Implemented marketing strategies which resulted in 86% growth of customer base
Worked directly with Nissan Group to achieve solutions to resolve customer’s problems
Supported Chief operating officer with daily operational function
Researched and updated all required materials needed for firm and partners
Warranty Admin, 09/2017 to Current
DIVINE AUTOTECH- MOTI NAGAR, DELHI
Issue vehicles parts under warranty and claim the amount from The Renault Group
Giving Goodwill Warranty to the loyal customers for Total Customer’s satisfaction
Follow up the warranty claims on GCM
To give details of parts cover under warranty with the help of ICM
To control Scrap Parts Management
To deal with with TVS for Extended Warranty concern
Proper Diagnosis of vehicle with the help of Consult III and resolving DTC related to it
Knowledge of Programming/Reprogramming of Immobiliser, ECM,BCM
B-tech. In Mechanical Engineering in 2016 with Aggregate DGPA of 8.15 from NITMAS
Secured 62% of marks in 12th
from A.N College
X from K.V Sonpur (C.B.S.E.) with 82% of marks.
2. INDUSTRIAL TRANING AND PROJECTS UNDERTAKEN
Company Name :- NTPC Limited .
Duration :- 15 days (15th June 2014 to 30th June 2014)
Project Title :- Study of different components of thermal power plant
Company Name :- Burn Standard Ltd. .
Duration :- One month (15th June 2015 to 15th July 2015)
Project Title :- Study of different manufacturing process
Company Name :- Gen Cor Learning Solutions (P) Ltd.
Duration :- 60hrs
Project Title :-AutoCAD(2-D&3-D)
Good qualitative aptitude along with excellent grasping power and eagerness to learn.
Proficiency in communication skills.
Basic knowledge of MS OFFICE, Internet basics, Basics of C
Self-motivation and a passion to succeed.
Positive attitude and also a good observer.
Father’s Name: Shiv Kumar Singh
Date of Birth : 26th
Marital Status : Unmarried
Languages : Hindi, English, Bengali, French
Nationality : Indian
Permanent address: Paharichak, Sonpur, Saran, Bihar-841101
I hereby declare that the above written particulars are true to the best of my knowledge and belief.