The document discusses electronic banking and provides information on its introduction, history, types, uses, advantages, disadvantages and security issues. It describes how electronic banking allows online banking transactions instead of visiting a physical bank. The history of electronic banking is traced from its start in New York in 1981 and India in 1997 by ICICI bank. The main types are internet banking, SMS banking, ATMs, telephone banking, debit/credit cards, and e-checks. Key functions include funds transfer, bill payments, investments, applications and viewing accounts. The main advantages are convenience, lower costs and security risks. Common security issues involve spoofing, eavesdropping and data alteration that can be addressed by using encryption and authentication.
4. INTRODUCTION:
o Electronic Banking allows you to
conduct bank transactions online,
instead of finding a bank and
interacting with a teller.
o In a broad sense, it is the use of
electronic means to transfer funds
directly from one account to another,
rather than by cheque or cash.
5. INTRODUCTION:
• A system of banking in which customers
can view their account details, pay bills,
and transfer money by means of the
internet.
• The remote delivery of new and
traditional banking products and
services through electronic delivery
channels
6. History:
Online services started in New
York in 1981 when four of the
city’s major banks :
Citibank
Chase Manhattan
Chemical
Manufacturers Hanover
offered home banking services
using the videotext system.
7. •ICICI was the first bank to initiate the Internet
Banking Revolution in India as early as 1997
under the brand name Infinity.
• ICICI kicked off online banking way back in
1996. But even as a whole, 1996 to 1998
marked the adoption phase, while usage
increased only in 1999-due to lower ISP online
charges, increased PC Penetration and a Tech
Friendly atmosphere.
History in india:
12. working
Web server
Internet front office
system
Bank back office
system
Internet
Security
subsystem
Branch office
terminals
User
SSL connection
13. Transcational Tasks:
• Funds transfer between the customers
linked accounts.
• Paying third parties, including bill
payments & third party transfer.
• Investment purcahase or sale.
• Loan applications and transcational.
• Credit cards application.
• Register utility billers & make bill
payments.
14. Non Transcational Tasks:
• Viewing account balances.
• Viewing recent transcations.
• Downloading bank statements.
• Viewing Images of paid cheques.
• Ordering cheque books.
• Downloading periodic account statements.
• Downloading application for M-banking,E-
banking etc.
17. ADVANTAGES:
• Any time banking
• Any where banking
• Cash free banking
• Reduction in Cost of transaction
• Easy to make utility payments
• Lesser chances of fraud & misappropriation
• On-line purchases
• Competitive advantage
• Unlimited network
• Lesser work load
• Better profitability
• Better customer relationship
18. DRAWBACKS:
• Difficult in the adoption of technology
• Fear of technology
• High cost of technology
• High cost of technology
• Lack of preparedness
• Restrictions on usage of technology
19. Issues in internet banking
Security
Learning difficulties
Lack of skilled personnel
Technical breakdowns
Long start up time
inexpensive
20. PROBLEMS
Spoofing
“How can I reassure
customers who come to
my site that they are
doing business with me,
not with a fake set up to
steal their credit card
numbers?”
EavesdroppingData Alteration
“How can I be certain that
my personal information
is not altered by online
eavesdroppers when they
enter into a secure
transaction on the Web?”
“How can I be certain that
my customers’ account
number information is not
accessible to online
eavesdroppers when they
enter into a secure
transaction on the Web?”
Security Problems
21. security
• Ensuring security while banking online, is to
keep your password and pin number a secret.
• The security of your personal computer is very
important for safe internet banking. Therefore,
always install antivirus software and software
to remove spyware.
• Checking your bank statements regularly will
help you detect any transaction that has taken
place without your knowledge.
• While banking through the internet, make
sure that the banking session is secure.
• In addition, always remember to
completely log off, after completing the
banking session.
• Nowadays, the banking institutions have
come up with a number of safety measures
for ensuring secure internet banking.
22. Use of Trojan Horse
programs to capture
user IDs and
passwords.
Increasing number of
fraudulent bank
websites.
Fake emails
purporting to be sent
from banks.
Hackers who hack into
personal bank
accounts and steal
money.
23. Fake Emails
Emails are send by Fraudulent bank.
Customer’s verify the personal information.
These Emails Guide customers and make them enter the fraud links.
Thereby Disclosing the customer’s ATM card numbers and their
passwords
This method is also known as Phishing. In the field of
computer security, phishing is the criminally fraudulent
process of attempting to acquire sensitive information such as
usernames, passwords and credit card details by
masquerading as a trustworthy entity in an electronic
communication
24. • Nowadays a large number of fraudulent
websites are coming up which aim to trick persons
into disclosing their sensitive personal information.
27. Here is an example of this
bank warning its customers of
the fake emails they can
receive:
28.
29. conclusion
The strategy of bank is to provide
value added services and products to
the consumer, utilizing the internet
extensively.
The main aim of E-banking is to
making transactions through online
poses and make customer more
beneficial