Balanced Scorecard Based Enterprise IT Organization

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Connecting Balanced Scorecard to a high performance IT organization starts with mapping roles, responsibility and the production of capabilities through the strategy map

Tecnologia

Individual Business Units
Individual Business Units (Performance based management and Earned Value project controls)
Operations
Balanced Scorecard
Business Domain
Objectives
Management
Project Delivery Team
Project Delivery Team
Project Delivery Team
Project Delivery Team
Project Delivery Team
Initiatives
CIO
(Caterham)
PMO
(Alleman)
Manager
(Oshinski)
CTO
(Guthner)
Customer
Relationship
Managers
Deputy CTO
(Barefield)
Telecommunications
(Conan)
Network
Operations
(Goldberg)
CSS
(3)
Telecommunications
(Lindsey)
Cyber
Security
(Weber)
Server
Operations
(Russo)
RCRA
Solutions
(Henderson)
Waste
Management
(Martin)
CSS
Staff
Telecommunications
Staff
Network
Operations
Staff
Cyber
Security
Staff
Server
Operations
Staff
Applications
Solutions
Staff
Business
Solutions
Staff
PMO
Project Delivery Team
Portfolio
Management
Hittelman
Martin
Radley
Henderson
Conan
Barefield
Swanson
Portfolio(s)
Portfolio(s)
Policy &
Administration
Business
Development
Oshinski
Alleman
Guthner
Caterham
Guthner
Bontempo
Gwin
Teegarden
Ploughman
Portfolio(s)
Balanced Score Card + Portfolios + Teams = High Performance Organization
Purchasing
(Murray)
Project
Accounting
(Ploughman)
Safety
(Lewis)
Administration
(Bontempo)
Administration
(Gwinn)
Strategies
 Technical
 Business
 Governance
Measures
Targets
Senior Management
Customer
Advisory
Group
(CAG)
Customer&StakeholderCommunity
Performance
Controls
Alleman
Guthner
Oshinski
Barefield
Martin
PMO
Project &
Portfolio
Management
Architecture &
Governance
Enterprise
Waste
Management Sys
Program
Governance
Alleman
Oshinski
Barefield
Henderson
Guthner
Business Units
Enterprise
Communications
Data
Stewardship
Shared
Services
Enterprise
Infrastructure
Management
CM
Staff
QA/V&V
Staff
Leadership
Caterham Oshinski
Alleman Guthner
Barefield Hittelman
Radley Martin
Conan Swanson
Teegarden Henderson
QA
(Trivett)
Managing Dir
CTO
Business Dev
Program Mgmnt
CultureMissionVision
QA/V&V
Staff

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Balanced Scorecard Based Enterprise IT Organization

1. Individual Business Units Individual Business Units (Performance based management and Earned Value project controls) Operations Balanced Scorecard Business Domain Objectives Management Project Delivery Team Project Delivery Team Project Delivery Team Project Delivery Team Project Delivery Team Initiatives CIO (Caterham) PMO (Alleman) Manager (Oshinski) CTO (Guthner) Customer Relationship Managers Deputy CTO (Barefield) Telecommunications (Conan) Network Operations (Goldberg) CSS (3) Telecommunications (Lindsey) Cyber Security (Weber) Server Operations (Russo) RCRA Solutions (Henderson) Waste Management (Martin) CSS Staff Telecommunications Staff Network Operations Staff Cyber Security Staff Server Operations Staff Applications Solutions Staff Business Solutions Staff PMO Project Delivery Team Portfolio Management Hittelman Martin Radley Henderson Conan Barefield Swanson Portfolio(s) Portfolio(s) Policy & Administration Business Development Oshinski Alleman Guthner Caterham Guthner Bontempo Gwin Teegarden Ploughman Portfolio(s) Balanced Score Card + Portfolios + Teams = High Performance Organization Purchasing (Murray) Project Accounting (Ploughman) Safety (Lewis) Administration (Bontempo) Administration (Gwinn) Strategies  Technical  Business  Governance Measures Targets Senior Management Customer Advisory Group (CAG) Customer&StakeholderCommunity Performance Controls Alleman Guthner Oshinski Barefield Martin PMO Project & Portfolio Management Architecture & Governance Enterprise Waste Management Sys Program Governance Alleman Oshinski Barefield Henderson Guthner Business Units Enterprise Communications Data Stewardship Shared Services Enterprise Infrastructure Management CM Staff QA/V&V Staff Leadership Caterham Oshinski Alleman Guthner Barefield Hittelman Radley Martin Conan Swanson Teegarden Henderson QA (Trivett) Managing Dir CTO Business Dev Program Mgmnt CultureMissionVision QA/V&V Staff

Balanced Scorecard Based Enterprise IT Organization

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