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RACKSPACE® HOSTING
THE SERVICE LEADER IN CLOUD
COMPUTING
August, 2011

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SAFE HARBOR STATEMENT
This presentation contains "forward-looking" statements that involve risks, uncertainties and assumptions. If the risks or uncertainties
ever materialize or the assumptions prove incorrect, our results may differ materially from those expressed or implied by such
forward-looking statements. All statements other than statements of historical fact could be deemed forward-looking, including, but
not limited to, any projections of financial information; any statements about historical results that may suggest trends for our
business; any statements of the plans, strategies, and objectives of management for future operations; any statements of expectation
or belief regarding future events, potential markets or market size; technology developments; and any statements of assumptions
underlying any of the items mentioned.
These statements are based on estimates and information available to us at the time of this presentation and are not guarantees of
future performance. Actual results could differ materially from our current expectations as a result of many factors, including but not
limited to: the unpredictable nature of our rapidly evolving market and quarterly fluctuations in our business; the effects of
competition; and any adverse changes in our indirect channel relationships. These and other risks and uncertainties associated with
our business are described in our quarterly and annual reports filed with the Securities and Exchange Commission at
www.edgar.gov. We assume no obligation and do not intend to update these forward-looking statements.
This presentation outlines general information regarding our services and is for informational purposes only; all statements and
information are provided “AS IS” and are presented without warranty of any kind, express or implied. Our product/services
offerings are subject to change without notice.
Trademarks and Service Marks
Rackspace® and Fanatical Support® are service marks of Rackspace US, Inc. registered in the United States and other countries.
OpenStack and OpenStack design are trademarks of OpenStack, LLC. Other trademarks and trade names appearing in this
presentation are the property of their respective holders. We do not intend our use or display of other companies’ trade names,
trademarks, or service marks to imply a relationship with, or endorsement or sponsorship of us by, these other companies.
RACKSPACE® HOSTING | WWW.RACKSPACE.COM

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RACKSPACE® HOSTING
The Service Leader in Cloud Computing
3,700+
RACKERS WE SERVE
152,000+
CUSTOMERS
40% OF
THE
FORTUNE® 100
120 +
COUNTRIES
9 GLOBAL DATA
LEADER IN
CENTERS
GARTNER'S MAGIC
QUADRANT FOR
CLOUD
INFRASTRUCTURE
AS A SERVICE AND
2008, 2009 & WEB HOSTING
2010
RACKSPACE® HOSTING | WWW.RACKSPACE.COM

4.
FANATICAL SUPPORT – ®
THE RACKSPACE DIFFERENCE
Technology
is not a differentiator – it is service
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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5.
WHAT WE HEAR FROM CUSTOMERS
“The first thing that attracted us to Rackspace was the
Fanatical Support. We were impressed with their
approach, their people are available and they can
address problems right away.”
Vashdev Vangani
Technical Director, Mazda USA
“Because of Fanatical Support, we knew we were
partnering with a best-in-class company that shared our
vision of getting it done.”
Brian McManus
Director of Infrastructure, Under Armour
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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6.
OUR VISION
To be recognized as one of the
World’s greatest service companies.
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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OUR PURPOSE
To make cloud computing simple for business.
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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WHAT WE “HEAR” FROM THE
MARKET
• Reduce my time to market and optimize my costs
• Help me how to transition to the Cloud
• Give me the day-to-day support, access to technical
expertise and the tools that give them control (when
they want it)
• Flexibility so we can design and deploy Cloud “our”
way
• What are the hosting options for web apps not yet
ready for the Cloud transition
• I need utility pricing and short commitments
• How can I get a handle on all the “IT” in my shop
RACKSPACE® HOSTING | WWW.RACKSPACE.COM

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TRANSITION OF APPLICATIONS
Public Cloud Private Cloud Dedicated
HIGH
Mail and eCommerce Mission Critical
Collaboration Applications
Document •Security
Management •Availability
Business Critical •Performance
Applications
Analytics
Mobile and • Security
Security and Web Reporting • Availability Disaster
Content
Recovery
Development/
Test
LOW
ELASTIC Workload CONSISTENT
STANDARD Environment CUSTOM
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
*ILLUSTRATIVE*

10.
RACKSPACE SOLUTIONS:
Meeting Enterprise Needs
 Public Cloud and Private Cloud Hosting
 Industry Standard Application Hosting
 Email and Application Hosting
 Hybrid Hosting Solutions
 Cloud Assessment Services
 OpenStack™ Implementations
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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11.
RACKSPACE “DELIVERS”
INNOVATIVE SOLUTION TO DOMINOS
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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12.
RACKSPACE “DELIVERS”
INNOVATIVE SOLUTION TO DOMINOS
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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DIAGRAMS ARE FOR ILLUSTRATIVE PURPOSE ONLY

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OpenStack™
OPEN SOURCE CLOUD OPERATING SYSTEM
•Participating Organizations:
90+ organizations now backing
OpenStack
•300 developers contributing code
300
Project Participants
250
200
150
100
50
0
RACKSPACE® HOSTING | WWW.RACKSPACE.COM

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THE FUTURE: FANATICAL SUPPORT
ANYWHERE
Rackspace Provides
The Fanatical Support
DEDICATED PUBLIC CLOUD PRIVATE CLOUD PRIVATE CLOUD PUBLIC CLOUD
RACKSPACE LOCATIONS CUSTOMER SITE PROVIDER DC
• One Control Panel across OpenStack connected clouds
• One Fanatical Support Team
• Our Cloud, Your Cloud, Partner Hosted OpenStack Cloud
• Global Reach
RACKSPACE® HOSTING | WWW.RACKSPACE.COM

15.
THE RACKSPACE DIFFERENCE
Simplify Your Journey to the Cloud
 A broad portfolio that offers right
hosting options for your application
(dedicated, cloud, hybrid)
 Exceptional service supported with
real accountability
 Build on open standards
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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16.
ENGAGE RACKSPACE
Next Steps
 INVITE:
Rackspace to conduct a workshop
 SPEAK:
To Rackspace about public and
private cloud hosting
 CONSIDER:
A hybrid cloud solution or a
OpenStack™ proof of concept
RACKSPACE® HOSTING | WWW.RACKSPACE.COM
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17.
ANY QUESTIONS?
RACKSPACE® HOSTING | 5000 WALZEM ROAD | SAN ANTONIO, TX 78218
US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM
RACKSPACE® HOSTING | © RACKSPACE US, INC. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED STATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM