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Planning and budgeting
in Vietnam

Top Challenges and Solutions
Agenda

                            • What
   Setting the              • Why
     scene                  • Challenges
                            • Overall concepts


       Best                 • Best practices
     practices              • Approaches



           Examples of how technology helps
        Your                • Question‟s you asked
       Q&A‟s                • … and some answers



                                       Question forms

PwC and TRG International                               2
Setting the scene


                            Bart Ziemerink
                            Associate Director Consulting, PwC Vietnam


                            Bart leads the Enterprise Performance
                            Management (EPM) team in Vietnam. He was
                            involved in the development of the global PwC
                            EPM framework and approach. Prior to
                            joining PwC in Vietnam in 2011, Bart worked
                            for PwC in the Netherlands and Malaysia. He
                            has advised clients in various industries,
                            published articles and spoken at different
                            events on performance management topics.


PwC and TRG International                                                   3
What is Planning, Budgeting and Forecasting?



                            • Top down development of 3 to 5 year plans to deliver long term value
                              creation
     Planning               • Considers a balanced set of financial and non financial measures
                            • Provides the basis for targets cascaded to the BU and OU level
                            • Enabled through modelling technology to evaluate consolidated business as
                              usual and project scenarios


                            • Annual budgets are the financial representation of the organisations
                              activity based business and project plans expressed as a profit & loss,
    Budgeting                 balance sheet and cash flow statement
                            • Focused on the activities required to deliver against strategic targets



                            • Forecasting focuses on actions to bridge performance gaps
                            • It is largely driven out of the typical month end management reporting
   Forecasting                process
                            • In addition, it should encompass new knowledge regarding the external
                              environment and additional factors that may impact performance


PwC and TRG International                                                                                 4
Attributes of Planning, Budgeting and Forecasting

                                                    Strategic

                                                    Business
                            Activities
                                                    Financial

                                                Operational



                                               Fixed Horizon
   Planning, Budgeting
                             Cycles
     and Forecasting
                                               Rolling Horizon



                                                 Top-down

                                                 Bottom-up

                                                    Blended
                            Process                 Flexible

                                                 Zero-based

                                              Beyond Budgeting



PwC and TRG International                                        5
Why do we all Plan, Budget and Forecast?

                                               Planning & Budgeting for most organisations is the single most expensive of all Finance
                                                   processes, with a lot of hidden costs, too much detail and poor system support.
                                                                 However it doesn't need to be so expensive.

      To spend money?
                                                                                        Number of man days spend on creating the budget

                    To keep everybody busy?                                             An median company with $1 bio.         25,000


                                     To set targets for bonuses?                             Best in class company               700

                                                                                                                 (Numbers from Hackett group)

                                                      To adjust direction?

                                                                      To influence behaviour?

On the other hand Planning & Budgeting should lead to the                    To drive action?
value creation that is expected by the organisations owners.
 It is the most important of all Finance processes.
                                                                                     To beat the competition?
          In most cases > 50% of Enterprise
               Value is „Future Value‟                                                          To create value more
            (= value that can not be explained based on future cash
                          flows from current activities)
                                                                                                effectively and efficiently?

   PwC and TRG International                                                                                                                6
What are the Top challenges you shared with us?



        Weak or no alignment
    between strategy, planning
    and budgeting. They are all
            done in isolation
                                  Lagging behind: a call for
                                  more rolling techniques

       Limited technology: the
        search for an effective
        planning & budgeting
                    system

PwC and TRG International                                      7
It starts with your Strategy

                                                                                   Planning & Budgeting
   Mission

                                                                           Target setting,
    Vision                                       Translate value                                    Forecasting
                                                                        planning & budgeting
                                                 drivers into driver
                                                 based plans &
             Strategic                           related budgets to
             objectives               Strategy
                                                 focus your
                                        Map      business planning
                   Value drivers                 on strategy               Analyse &
                                                                        evaluate results             Adjust planning
                                                                        versus planning               & forecasting
                                                                          and forecast

 Translate mission, vision &
 strategy & values into
 strategy maps showing what
 to focus on to manage your                      Translate value
 business performance                            drivers into KPI‟s                              Dashboard (e.g.
                                                                                KPI‟s
                                                 at several levels in                           Balanced Scorecard)
                                                 your organization
                                                 to focus your
                                                 business reporting     Periodic Management and Operational
                                                 on strategy                          Reports


    Organisation                   Processes              People                 Data             Technology


PwC and TRG International                                                                                         8
Key Value Drivers enable you to focus the entire
organisation on executing the strategy by consistently
asking one single question...

                                                Use as table of            Use as guide for
                                                 content for                 prioritising
       Strategy Map         Use as an                                   investment proposals
                                                business plan
                            agenda for
                             (yearly)
                             planning                                             Check projects on
                                                                                  their value add to
                                          What did you do to                         the strategy

                                         improve performance
                                         on one or more of the
                                                                                     Communicate
                                           drivers delivering                        strategy to all
                                            your strategy?
                            Use for appraisal                                 Use as guide for
                            and rewarding of                                    determining
                               employees                                     information need
                                                        Use as starting
                                                      point for reporting

PwC and TRG International                                                                          9
By translating value drivers to KPI’s, setting targets on those KPI’s
  and defining actions and related budgets to reach those targets,
  your budget will be entirely focused on strategy execution
Strategy Map
                           • A good strategy map “tells the story” of your strategy by showing the
                             cause-and-effect relationships between your value drivers and your
                             strategic objectives. It is the cornerstone of your Performance
                             Leadership potential.
                           • Joint development of your strategy map will enable your management to
                             immediately use the created insight in what drives your strategy to
                             manage the organisation.


 Value drivers                       KPI’s                       Targets                  Initiatives                 Budget
 Measurable factors               Measurement                 Level of desired          Main initiatives to       Financial mandate
that impact strategy          of success in realising       success or indication       realize objectives         needed/given to
execution and create               the strategy                improvement                                           execute these
       value                                                      potential                                           initiatives
                       1                                2                           3                         4
What do we really              How do we know if             How good do we               What initiatives        What do we need /
 have to excel at to             we are actually            need / want to be at        are needed to reach       want to invest to
reach our strategic             excelling at this?                 this?                    our target?           reach our target?
    objectives?



  PwC and TRG International                                                                                                    10
Mapping plans against value drivers enables you to check
on balance and strategy focus

 Match the planned
 actions / projects with
 the value drivers to
 find out:
                             Value driver A    Value driver B   Value driver C         Value driver D             Etc.
 1. (strategic) relevance
 2. completeness
                              Gap 2) There are no                                Gap 3) There are (too) many
 3. balance / ROI
                             actions / projects that                             actions / projects that relate
 Plan / project 1           relate to value driver „B‟                X
                                                                                      to value driver „C‟
 Plan / project 2                                                     X             (no balance in investments)
 Plan / project 3                  X                                  X
 Plan / project 4                                                                            X                     X
 Plan / project 5                                                                            X
 Plan / project 6                  X
 Plan / project 7                                                     X                      X
 Plan / project 8
 Plan / project 9                                                     X                                            X
 Plan / project 10      Gap 1) Plan / project 8 is                    X                                            X
 Plan / project 11      not strategically relevant                    X                      X
                       as it does not relate to any
 Etc.                             X
                           of the value drivers
PwC and TRG International                                                                                                11
Planning, budgeting …
and (rolling) forecasting → theory


          Business              Financial        Analyses &
          activities          consequences       Reporting


          Planning             Budgeting

                                                 Capturing
 In theory superior yet efficiently
                                                  history
 gained insight stems from
 combining…
                                             &
                                                 Forecasting
 … information on actual
 performance …

 … with budget related forecasts …
                                             &
 … as well as forecasts rolling into               Rolling
 the (near) future                               Forecasting




PwC and TRG International                                      12
Why automate the process?



    Automate
                            • Data collection
     labour-
                            • Consolidation
    intensive
                            • Version tracking / control
      tasks



                            • Multiple ledgers / systems
    Integrate
                            • Spreadsheets
    data from
                            • Multiple people / locations



                            • Submit / retrieve data from anywhere at any time
     Bells &                • Support rolling planning / budgets / forecasts & reporting
     whistles               • Real time monitoring / visbility of submissions & approvals
                            • Real time “what-if” scenarios


PwC and TRG International                                                                   13
Best practices


                            Rick Yvanovich FCMA, CGMA, FCPA (Aust.)
                            Founder & CEO, TRG International


                            Rick is a Chartered Management Accountant with 30 years
                            of diverse experiences including Oil & Gas, Hospitality,
                            Retail, Telecommunications, Financial Services, Property
                            development, Defence Manufacturing, Manufacturing,
                            Breweries, FMCG, High Technology, and the Accounting
                            profession. He has been living in Vietnam since May
                            1990. A consultant and serial entrepreneur he has been
                            directly involved in hundreds of client engagements in 39
                            countries and founded several companies including TRG
                            International. Rick is a Board Member of the South East
                            Asia Regional Board for CIMA and is also Chairman of the
                            AMCHAM HCMC ICT group


PwC and TRG International                                                           14
Leading practice organizations integrate all aspects of
planning

Leading practice capabilities:
 Move from yearly planning process to                    Integrated
  continuous/rolling forecasting                           Planning

 Top down/bottom up target setting and budgeting
  Link planning and execution at all levels
 Flexibility modelling of scenarios based on differing
  business assumptions
 Align incentives and rewards to strategic objectives    Continuous
                                                          Planning /
 Decentralisation of planning activities and               rolling
  ownership to enable continuous planning and drive       forecasting
  accountability
 Integrated planning technology based on a common
  data model, hierarchies and chart of accounts
  accessible to BI, analytics and ERP
                                                          Top down /
 Shift focus to value drivers and strategic objectives   bottom up
  utilising balanced scorecards                              target
                                                          setting and
                                                           planning


PwC and TRG International                                               15
Planning Cycles

Fixed Time Horizion                                         Rolling Time Horizion

    Q1/1   Q2/1   Q3/1   Q4/1   Q1/2   Q2/2   Q3/2   Q4/2   Q1/1 Q2/1 Q3/1 Q4/1 Q1/2 Q2/2 Q3/2 Q4/2 Q1/3
       Planned Values FY 1

                                  Planned Values FY 2       



     Changes in environment and premisses can be                Less planning effort during the financial year
      integrated into planning contemporarily.
                                                                 No revision of exisitng plan
      Budgets are modified to the respective level of
      information (More flexible responses                       High need and effort for estimates
      possible).
                                                                 High effort for deviation analyses
     Planning as a permanent process
                                                                 Target/performance deviations more likely
     Low need and effort for estimates
     Small likelihood of target/performanace
      deviations
     Planning period not focused on reporting
      period, indirect deduction of FY planning


PwC and TRG International                                                                                      16
The Two Basic Concepts of Forecasting (1/2)

 Year-end Forecast                                 Rolling Forecast
    Fixed reference point: end of FY                 Fixed reporting period (4-6 quarters),
                                                       comprehensive (across FYs)
    Management estimate concerning the
     achievement of planned objectives of the FY      Management estimate concerning the
                                                       implementation of the strategic alignment
    Active controlling within the operative
     business scope via measures                      Active controlling via measures
    Tie between „Actual“ and Plan                    Tie between „Actual“ and Strategy

                                 Forecast                                            Forecast
         Financial Year 1     Financial Year 2             Financial Year 1       Financial Year 2




PwC and TRG International                                                                            17
The Two Basic Concepts of Forecasting (2/2)

   Year-end Forecast                                 Rolling Forecast

    Lower preparation effort, since budget "only"   Prompter integration of changes in the
       has to be revised                             environment into planning

    Taking into account the meaning of the end      Improved strategy orientation and
       of the FY                                     implementation

                                                     Continuous look into the future, not just once a
                                                     year

                                                     Early recognition of future opportunities and
                                                     threats




     The rolling forecast can replace the tasks or the statements of the Year-end Forecast,
but the Year-end Forecast cannot provide a comprehensive (across FYs), strategic orientation !



  PwC and TRG International                                                                        18
A typical budget cycle … not just in Vietnam


          • Management                       • Finance
            reviews the                        creates the
            budget and…                        forms

      “Repeat this cycle until either the
      management team is happy with the              Gartner
      budget or budget managers lose their
      will to live”
          • Finance                          • Managers
            aggregates                         input their
            the budget                         data by
                                               accounting
                                               period



PwC and TRG International                                      19
The Typical Budgeting Process


Strategically disconnected
60% of large companies report either “no link” or a “weak
link” between the strategy and budget processes … whereas
more than half of the respondents (52 percent) reported
that creating closer links between strategy and operations
was one of their top two priorities.

Slow
Completing an annual budget takes an average of 110 days.

Expensive
Finance departments alone spend $63,000 per 100M in
corporate revenue on budget creation each year … yet only
44 percent of the budget and forecasting process is spent
on analysis, strategy development and target setting.

Unreliable
Management and investors are routinely surprised by the
variances between communicated expectations and results
… no wonder if you know that 70 percent of respondents
reported dependency on spreadsheets.




PwC and TRG International                                    20
If you like this topic, please download the full
                 presentation slide HERE

                            Thank you!




PwC and TRG International                               21

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Planning and Budgeting in Vietnam: Top challenges and solutions

  • 1. Planning and budgeting in Vietnam Top Challenges and Solutions
  • 2. Agenda • What Setting the • Why scene • Challenges • Overall concepts Best • Best practices practices • Approaches Examples of how technology helps Your • Question‟s you asked Q&A‟s • … and some answers Question forms PwC and TRG International 2
  • 3. Setting the scene Bart Ziemerink Associate Director Consulting, PwC Vietnam Bart leads the Enterprise Performance Management (EPM) team in Vietnam. He was involved in the development of the global PwC EPM framework and approach. Prior to joining PwC in Vietnam in 2011, Bart worked for PwC in the Netherlands and Malaysia. He has advised clients in various industries, published articles and spoken at different events on performance management topics. PwC and TRG International 3
  • 4. What is Planning, Budgeting and Forecasting? • Top down development of 3 to 5 year plans to deliver long term value creation Planning • Considers a balanced set of financial and non financial measures • Provides the basis for targets cascaded to the BU and OU level • Enabled through modelling technology to evaluate consolidated business as usual and project scenarios • Annual budgets are the financial representation of the organisations activity based business and project plans expressed as a profit & loss, Budgeting balance sheet and cash flow statement • Focused on the activities required to deliver against strategic targets • Forecasting focuses on actions to bridge performance gaps • It is largely driven out of the typical month end management reporting Forecasting process • In addition, it should encompass new knowledge regarding the external environment and additional factors that may impact performance PwC and TRG International 4
  • 5. Attributes of Planning, Budgeting and Forecasting Strategic Business Activities Financial Operational Fixed Horizon Planning, Budgeting Cycles and Forecasting Rolling Horizon Top-down Bottom-up Blended Process Flexible Zero-based Beyond Budgeting PwC and TRG International 5
  • 6. Why do we all Plan, Budget and Forecast? Planning & Budgeting for most organisations is the single most expensive of all Finance processes, with a lot of hidden costs, too much detail and poor system support. However it doesn't need to be so expensive. To spend money? Number of man days spend on creating the budget To keep everybody busy? An median company with $1 bio. 25,000 To set targets for bonuses? Best in class company 700 (Numbers from Hackett group) To adjust direction? To influence behaviour? On the other hand Planning & Budgeting should lead to the To drive action? value creation that is expected by the organisations owners. It is the most important of all Finance processes. To beat the competition? In most cases > 50% of Enterprise Value is „Future Value‟ To create value more (= value that can not be explained based on future cash flows from current activities) effectively and efficiently? PwC and TRG International 6
  • 7. What are the Top challenges you shared with us? Weak or no alignment between strategy, planning and budgeting. They are all done in isolation Lagging behind: a call for more rolling techniques Limited technology: the search for an effective planning & budgeting system PwC and TRG International 7
  • 8. It starts with your Strategy Planning & Budgeting Mission Target setting, Vision Translate value Forecasting planning & budgeting drivers into driver based plans & Strategic related budgets to objectives Strategy focus your Map business planning Value drivers on strategy Analyse & evaluate results Adjust planning versus planning & forecasting and forecast Translate mission, vision & strategy & values into strategy maps showing what to focus on to manage your Translate value business performance drivers into KPI‟s Dashboard (e.g. KPI‟s at several levels in Balanced Scorecard) your organization to focus your business reporting Periodic Management and Operational on strategy Reports Organisation Processes People Data Technology PwC and TRG International 8
  • 9. Key Value Drivers enable you to focus the entire organisation on executing the strategy by consistently asking one single question... Use as table of Use as guide for content for prioritising Strategy Map Use as an investment proposals business plan agenda for (yearly) planning Check projects on their value add to What did you do to the strategy improve performance on one or more of the Communicate drivers delivering strategy to all your strategy? Use for appraisal Use as guide for and rewarding of determining employees information need Use as starting point for reporting PwC and TRG International 9
  • 10. By translating value drivers to KPI’s, setting targets on those KPI’s and defining actions and related budgets to reach those targets, your budget will be entirely focused on strategy execution Strategy Map • A good strategy map “tells the story” of your strategy by showing the cause-and-effect relationships between your value drivers and your strategic objectives. It is the cornerstone of your Performance Leadership potential. • Joint development of your strategy map will enable your management to immediately use the created insight in what drives your strategy to manage the organisation. Value drivers KPI’s Targets Initiatives Budget Measurable factors Measurement Level of desired Main initiatives to Financial mandate that impact strategy of success in realising success or indication realize objectives needed/given to execution and create the strategy improvement execute these value potential initiatives 1 2 3 4 What do we really How do we know if How good do we What initiatives What do we need / have to excel at to we are actually need / want to be at are needed to reach want to invest to reach our strategic excelling at this? this? our target? reach our target? objectives? PwC and TRG International 10
  • 11. Mapping plans against value drivers enables you to check on balance and strategy focus Match the planned actions / projects with the value drivers to find out: Value driver A Value driver B Value driver C Value driver D Etc. 1. (strategic) relevance 2. completeness Gap 2) There are no Gap 3) There are (too) many 3. balance / ROI actions / projects that actions / projects that relate Plan / project 1 relate to value driver „B‟ X to value driver „C‟ Plan / project 2 X (no balance in investments) Plan / project 3 X X Plan / project 4 X X Plan / project 5 X Plan / project 6 X Plan / project 7 X X Plan / project 8 Plan / project 9 X X Plan / project 10 Gap 1) Plan / project 8 is X X Plan / project 11 not strategically relevant X X as it does not relate to any Etc. X of the value drivers PwC and TRG International 11
  • 12. Planning, budgeting … and (rolling) forecasting → theory Business Financial Analyses & activities consequences Reporting Planning Budgeting Capturing In theory superior yet efficiently history gained insight stems from combining… & Forecasting … information on actual performance … … with budget related forecasts … & … as well as forecasts rolling into Rolling the (near) future Forecasting PwC and TRG International 12
  • 13. Why automate the process? Automate • Data collection labour- • Consolidation intensive • Version tracking / control tasks • Multiple ledgers / systems Integrate • Spreadsheets data from • Multiple people / locations • Submit / retrieve data from anywhere at any time Bells & • Support rolling planning / budgets / forecasts & reporting whistles • Real time monitoring / visbility of submissions & approvals • Real time “what-if” scenarios PwC and TRG International 13
  • 14. Best practices Rick Yvanovich FCMA, CGMA, FCPA (Aust.) Founder & CEO, TRG International Rick is a Chartered Management Accountant with 30 years of diverse experiences including Oil & Gas, Hospitality, Retail, Telecommunications, Financial Services, Property development, Defence Manufacturing, Manufacturing, Breweries, FMCG, High Technology, and the Accounting profession. He has been living in Vietnam since May 1990. A consultant and serial entrepreneur he has been directly involved in hundreds of client engagements in 39 countries and founded several companies including TRG International. Rick is a Board Member of the South East Asia Regional Board for CIMA and is also Chairman of the AMCHAM HCMC ICT group PwC and TRG International 14
  • 15. Leading practice organizations integrate all aspects of planning Leading practice capabilities:  Move from yearly planning process to Integrated continuous/rolling forecasting Planning  Top down/bottom up target setting and budgeting Link planning and execution at all levels  Flexibility modelling of scenarios based on differing business assumptions  Align incentives and rewards to strategic objectives Continuous Planning /  Decentralisation of planning activities and rolling ownership to enable continuous planning and drive forecasting accountability  Integrated planning technology based on a common data model, hierarchies and chart of accounts accessible to BI, analytics and ERP Top down /  Shift focus to value drivers and strategic objectives bottom up utilising balanced scorecards target setting and planning PwC and TRG International 15
  • 16. Planning Cycles Fixed Time Horizion Rolling Time Horizion Q1/1 Q2/1 Q3/1 Q4/1 Q1/2 Q2/2 Q3/2 Q4/2 Q1/1 Q2/1 Q3/1 Q4/1 Q1/2 Q2/2 Q3/2 Q4/2 Q1/3 Planned Values FY 1 Planned Values FY 2  Changes in environment and premisses can be  Less planning effort during the financial year integrated into planning contemporarily.  No revision of exisitng plan Budgets are modified to the respective level of information (More flexible responses  High need and effort for estimates possible).  High effort for deviation analyses  Planning as a permanent process  Target/performance deviations more likely  Low need and effort for estimates  Small likelihood of target/performanace deviations  Planning period not focused on reporting period, indirect deduction of FY planning PwC and TRG International 16
  • 17. The Two Basic Concepts of Forecasting (1/2) Year-end Forecast Rolling Forecast  Fixed reference point: end of FY  Fixed reporting period (4-6 quarters), comprehensive (across FYs)  Management estimate concerning the achievement of planned objectives of the FY  Management estimate concerning the implementation of the strategic alignment  Active controlling within the operative business scope via measures  Active controlling via measures  Tie between „Actual“ and Plan  Tie between „Actual“ and Strategy Forecast Forecast Financial Year 1 Financial Year 2 Financial Year 1 Financial Year 2 PwC and TRG International 17
  • 18. The Two Basic Concepts of Forecasting (2/2) Year-end Forecast Rolling Forecast  Lower preparation effort, since budget "only" Prompter integration of changes in the has to be revised environment into planning  Taking into account the meaning of the end Improved strategy orientation and of the FY implementation Continuous look into the future, not just once a year Early recognition of future opportunities and threats The rolling forecast can replace the tasks or the statements of the Year-end Forecast, but the Year-end Forecast cannot provide a comprehensive (across FYs), strategic orientation ! PwC and TRG International 18
  • 19. A typical budget cycle … not just in Vietnam • Management • Finance reviews the creates the budget and… forms “Repeat this cycle until either the management team is happy with the Gartner budget or budget managers lose their will to live” • Finance • Managers aggregates input their the budget data by accounting period PwC and TRG International 19
  • 20. The Typical Budgeting Process Strategically disconnected 60% of large companies report either “no link” or a “weak link” between the strategy and budget processes … whereas more than half of the respondents (52 percent) reported that creating closer links between strategy and operations was one of their top two priorities. Slow Completing an annual budget takes an average of 110 days. Expensive Finance departments alone spend $63,000 per 100M in corporate revenue on budget creation each year … yet only 44 percent of the budget and forecasting process is spent on analysis, strategy development and target setting. Unreliable Management and investors are routinely surprised by the variances between communicated expectations and results … no wonder if you know that 70 percent of respondents reported dependency on spreadsheets. PwC and TRG International 20
  • 21. If you like this topic, please download the full presentation slide HERE Thank you! PwC and TRG International 21

Editor's Notes

  1. PBF can be considered across three dimensions differentiated by the level of granularity, audience and content - strategic planning, annual budgeting and forecasting.We also consider the split between business as usual and portfolio planning - the former considers the future performance of the ongoing business operations based on assumptions regarding organic growth/decline whereas the latter considers a portfolio of activities that look at add value to the organisation over and above business as usual.
  2. Why? – Streamline, improve and manage the strategy, planning, budgeting & forecasting process
  3. PwC consider leading practice planning, budgeting and forecasting to be an integrated set of planning process enabled through appropriate technology and organisation design.Introducing many of the capabilities in the box below will address the imbalance between the three critical objectives of a typical finance organisation and in turn deliver efficiency and effectiveness benefits and foster greater confidence in the overall planning capability.