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Open-source and no-cost
 tools for collaboration
 DrupalCamp Helsinki 2009




May 27, 2009 | Todd Ross Nienkerk
Why “no-cost”?
 “Free” is a debated word in the open-source
 community. For the purposes of this presentation,
 “no-cost” means “you don’t have to pay for it.”




For more info, see the FOSS page on Wikipedia
Suites and integrated
packages
Google Apps, Zimbra, and the Atlassian suite
Google Apps
‣   URL: google.com/apps
‣   Proprietary
‣   No-cost
    ‣   Paid plans are available, though not usually
        necessary for most uses
‣   Includes tools for email, groupware, collaboration,
    document sharing, and instant messaging
Zimbra
‣   URL: zimbra.com
‣   Open-source
‣   No-cost
    ‣   Hosting plans are offered by Zimbra and third-
        party companies like 01.com
Zimbra
‣   Includes tools for email, groupware, collaboration,
    and document sharing
    ‣   Documents cannot be edited simultaneously
‣   Purchased by Yahoo!
Atlassian
‣   URL: atlassian.com
‣   Open source
‣   No-cost for open-source firms and projects
    ‣   You must apply for an open-source license
    ‣   Application: atlassian.com/software/views/
        opensource-license-request.jsp
Atlassian
‣   Not a comprehensive groupware suite
    ‣   Does not handle email or calendaring
‣   Handles issues tracking, project management,
    documentation/wiki, version control, code review,
    and continuous integration
‣   Issue tracking (JIRA) and documentation/wiki
    (Confluence) apps are perhaps most useful
Chat, conferencing, and
telephony
Chat: Openfire
‣   URL: igniterealtime.org/projects/openfire
‣   XMPP/Jabber provider
‣   IM gateways: AIM, Yahoo!, MSN, ICQ, etc.
‣   Supports group chats (chat rooms) and
    “broadcasting” to multiple users
‣   Secure and logged chatting
Chat: Skype and IRC
‣   Skype
    ‣   Text and voice chat, including international calling
    ‣   Secure
‣   IRC
    ‣   Not secure or logged
        ‣   Logging requires a channel bot
Telephony: Asterisk
‣   URL: asterisk.org
    ‣   (Site runs on Drupal!)
‣   PBX, VoIP, and telephony application
‣   To take full advantage of Asterisk, you may need
    to purchase a Digium appliance and VoIP phones
Other helpful apps and
services
Delicious
‣   URL: delicious.com
‣   Bookmark and link sharing
‣   Create link feeds for your website
‣   Send links to other users using the “for:username”
    tag
Remember the Milk
‣   URL: rememberthemilk.com
‣   Tasks and reminder sharing
‣   Create company- or project-wide to-do lists and
    reminders
‣   Some syncing features require a Pro account
    ‣   US$25/year
Doodle
‣   URL: doodle.com
‣   Schedule meetings quickly and with minimal
    hassle
Etherpad
‣   URL: etherpad.com
‣   Document collaboration and sharing
‣   Changes are visible instantly
‣   Not secure
    ‣   Paid version offers secured editing
Four Kitchens’
collaboration stack
How we collaborate both internally and with clients
Atlassian tools
‣   JIRA
    ‣   issue tracking and project management
‣   Confluence
    ‣   documentation and document sharing
‣   Crowd
    ‣   single sign-on for all Atlassian products
Document sharing
‣   Confluence
    ‣   text documents such as proposals and how-to
        guides
‣   Google Apps
    ‣   spreadsheets and presentation outlines
Zimbra groupware
‣   Handles email, calendaring, and a shared address
    book
‣   Hosting provided by 01.com
Telephony, chat, and
conferencing
‣   Asterisk PBX
    ‣   Installed on Digium’s Asterisk Appliance
‣   Openfire
    ‣   Jabber, Gchat, AIM, MSN, Yahoo!
‣   Skype
    ‣   Text and international conferencing
Minimizing maintenance
‣   Running one’s own software requires significant
    effort
    ‣   Stable web host
    ‣   Software upgrades, patches, and maintenance
‣   Paying for software support or hosting is
    sometimes more cost-effective than doing it
    yourself
What we maintain
‣   Atlassian suite: JIRA, Confluence, and Crowd
    ‣   Issue tracking, project management,
        documentation, document sharing, and single-
        sign on
‣   Openfire
    ‣   XMPP/Jabber chat and AIM, MSN, and Yahoo!
        gateways
What we don’t maintain
‣   Zimbra
    ‣   Email, calendaring, and shared address book
‣   Google Apps
‣   Asterisk — sort of
    ‣   Hardware is installed on-site
    ‣   We also have a support plan through Digium
Credits
‣   Four Kitchens is not affiliated with
    any of the products or services
    discussed in this presentation

‣   All trademarked products or
    services are excluded from this
    presentation’s Creative Commons
    license

‣   This presentation was created and
    delivered by Todd Ross Nienkerk,
    co-founder of Four Kitchens
All content in this presentation, except where noted otherwise, is Creative Commons Attribution-
ShareAlike 3.0 licensed and copyright 2009 Four Kitchen Studios, LLC.

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Open-source and no-cost tools for collaboration

  • 1. Open-source and no-cost tools for collaboration DrupalCamp Helsinki 2009 May 27, 2009 | Todd Ross Nienkerk
  • 2. Why “no-cost”? “Free” is a debated word in the open-source community. For the purposes of this presentation, “no-cost” means “you don’t have to pay for it.” For more info, see the FOSS page on Wikipedia
  • 3. Suites and integrated packages Google Apps, Zimbra, and the Atlassian suite
  • 4. Google Apps ‣ URL: google.com/apps ‣ Proprietary ‣ No-cost ‣ Paid plans are available, though not usually necessary for most uses ‣ Includes tools for email, groupware, collaboration, document sharing, and instant messaging
  • 5. Zimbra ‣ URL: zimbra.com ‣ Open-source ‣ No-cost ‣ Hosting plans are offered by Zimbra and third- party companies like 01.com
  • 6. Zimbra ‣ Includes tools for email, groupware, collaboration, and document sharing ‣ Documents cannot be edited simultaneously ‣ Purchased by Yahoo!
  • 7. Atlassian ‣ URL: atlassian.com ‣ Open source ‣ No-cost for open-source firms and projects ‣ You must apply for an open-source license ‣ Application: atlassian.com/software/views/ opensource-license-request.jsp
  • 8. Atlassian ‣ Not a comprehensive groupware suite ‣ Does not handle email or calendaring ‣ Handles issues tracking, project management, documentation/wiki, version control, code review, and continuous integration ‣ Issue tracking (JIRA) and documentation/wiki (Confluence) apps are perhaps most useful
  • 10. Chat: Openfire ‣ URL: igniterealtime.org/projects/openfire ‣ XMPP/Jabber provider ‣ IM gateways: AIM, Yahoo!, MSN, ICQ, etc. ‣ Supports group chats (chat rooms) and “broadcasting” to multiple users ‣ Secure and logged chatting
  • 11. Chat: Skype and IRC ‣ Skype ‣ Text and voice chat, including international calling ‣ Secure ‣ IRC ‣ Not secure or logged ‣ Logging requires a channel bot
  • 12. Telephony: Asterisk ‣ URL: asterisk.org ‣ (Site runs on Drupal!) ‣ PBX, VoIP, and telephony application ‣ To take full advantage of Asterisk, you may need to purchase a Digium appliance and VoIP phones
  • 13. Other helpful apps and services
  • 14. Delicious ‣ URL: delicious.com ‣ Bookmark and link sharing ‣ Create link feeds for your website ‣ Send links to other users using the “for:username” tag
  • 15. Remember the Milk ‣ URL: rememberthemilk.com ‣ Tasks and reminder sharing ‣ Create company- or project-wide to-do lists and reminders ‣ Some syncing features require a Pro account ‣ US$25/year
  • 16. Doodle ‣ URL: doodle.com ‣ Schedule meetings quickly and with minimal hassle
  • 17. Etherpad ‣ URL: etherpad.com ‣ Document collaboration and sharing ‣ Changes are visible instantly ‣ Not secure ‣ Paid version offers secured editing
  • 18. Four Kitchens’ collaboration stack How we collaborate both internally and with clients
  • 19. Atlassian tools ‣ JIRA ‣ issue tracking and project management ‣ Confluence ‣ documentation and document sharing ‣ Crowd ‣ single sign-on for all Atlassian products
  • 20. Document sharing ‣ Confluence ‣ text documents such as proposals and how-to guides ‣ Google Apps ‣ spreadsheets and presentation outlines
  • 21. Zimbra groupware ‣ Handles email, calendaring, and a shared address book ‣ Hosting provided by 01.com
  • 22. Telephony, chat, and conferencing ‣ Asterisk PBX ‣ Installed on Digium’s Asterisk Appliance ‣ Openfire ‣ Jabber, Gchat, AIM, MSN, Yahoo! ‣ Skype ‣ Text and international conferencing
  • 23. Minimizing maintenance ‣ Running one’s own software requires significant effort ‣ Stable web host ‣ Software upgrades, patches, and maintenance ‣ Paying for software support or hosting is sometimes more cost-effective than doing it yourself
  • 24. What we maintain ‣ Atlassian suite: JIRA, Confluence, and Crowd ‣ Issue tracking, project management, documentation, document sharing, and single- sign on ‣ Openfire ‣ XMPP/Jabber chat and AIM, MSN, and Yahoo! gateways
  • 25. What we don’t maintain ‣ Zimbra ‣ Email, calendaring, and shared address book ‣ Google Apps ‣ Asterisk — sort of ‣ Hardware is installed on-site ‣ We also have a support plan through Digium
  • 26. Credits ‣ Four Kitchens is not affiliated with any of the products or services discussed in this presentation ‣ All trademarked products or services are excluded from this presentation’s Creative Commons license ‣ This presentation was created and delivered by Todd Ross Nienkerk, co-founder of Four Kitchens
  • 27. All content in this presentation, except where noted otherwise, is Creative Commons Attribution- ShareAlike 3.0 licensed and copyright 2009 Four Kitchen Studios, LLC.