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Not enough time?
Not enough money?
Don’t work hard to
mask your inefficiency.
Do less.
Grow with efficiency.
3 ways to
Do Less.
 Limiting work-in-progress.
 Letting go.
 Being picky about your
 first customers.
Limit your work in progress.
WIP yourself.
Sex positions.
Tenacity
Good for vision,
inventing and improving.

Bad for getting stuck on
specifics that don’t work.
Option Cards
What areas of your
business have unknowns or
risks? Take 3 minutes to
write as many as you can.
Option Cards
Pick one that stands out.
Take 3 minutes to think of
as many alternatives or
different things to try.
Think outside of the box!
Early traction.
Earlyvangelists
      Have the problem
 Know they have the problem!
   Have budget to solve it.
  Have looked for a solution.
 Have tried to build a solution.
Is this conversation useful?
Choose your
customer.
Vague customer definitions.



Multiple customer
definitions.
Lack of direction.
Product   Market
Specific definitions
allow for validation or invalidation.
     And that speeds progress.
Bigger markets -
one step at a time
Looking for your next zero.
Markets - where is the liquidy now?
Take a look at the
customers’ world
Looking at different aspects of
their lives, we’ll examine our
own beliefs about them, who
they are – and if they really
exist, how to frame our value in
their context.
Positioning
Its not usually against the
competition...

... it’s against obsurity.
Find early adopters.
Find specific customers.

Be more compelling to them.

Know where to find them
quickly, and point out scalable
channels to reach them.



                                  Zoom in!
How deep do you go?
      Until you have short, understandable
      customer segments, identifyable as real types
      of people (not attributes)

      Until you can define your customers in a way
      where it’s clear where to find them.

      Until you have a customer segment that is
      specific enough that you can walk away from
      they invalidate your idea.
Product   Market
Action   Customer
Jobs-to-
be-done


Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done


Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?


Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?


Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains       eg. Does everyone who chooses this solution have the same
            obstacles?


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains       eg. Does everyone who chooses this solution have the same
            obstacles?


Current     Are there particular customers that match
            these new groups?
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains       eg. Does everyone who chooses this solution have the same
            obstacles?


Current     Are there particular customers that match
            these new groups?
Solution    Can you define that customer segment in one word? Are they
            “a thing?” Are they easily findable?
Jobs-to-
be-done


Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done


Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?


Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles



Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?


Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains       eg. Does everyone who chooses this solution have the same
            obstacles?


Current
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains       eg. Does everyone who chooses this solution have the same
            obstacles?


Current     Are there particular customers that match
            these new groups?
Solution
Drill-down questions
Jobs-to-
be-done     What’s the root cause?
            Why is this the case? What bigger job, problem or gain does
            this fit into?

Obstacles   Can this be split up into different types?
            Are there different types of this job, or different types of this
            pain-point?

Goals &
            Does this relationship exist every time?
gains       eg. Does everyone who chooses this solution have the same
            obstacles?


Current     Are there particular customers that match
            these new groups?
Solution    Can you define that customer segment in one word? Are they
            “a thing?” Are they easily findable?
Bloggers
Bloggers

Posts get
no love.
Bloggers

Posts get       Getting
no love.        traffic.
Bloggers

Posts get       Getting
no love.        traffic.
Bloggers

Posts get       Getting   Getting
no love.        traffic.   traffic.
Bloggers

Posts get       Getting   Getting   More
no love.        traffic.   traffic.   customers.
Bloggers             Commercial bloggers

Posts get       Getting     Getting    More
no love.        traffic.     traffic.    customers.
Bloggers              Commercial bloggers

Posts get        Getting     Getting    More
no love.         traffic.     traffic.    customers.




      Influence
Bloggers                Commercial bloggers

Posts get        Getting       Getting    More
no love.         traffic.       traffic.    customers.




      Influence

                  Speaking
Bloggers                Commercial bloggers

Posts get        Getting       Getting    More
no love.         traffic.       traffic.    customers.




      Speakers
      Influence

                  Speaking
Bloggers                Commercial bloggers

Posts get        Getting       Getting    More
no love.         traffic.       traffic.    customers.




      Speakers
      Influence

                  Speaking                   Guest
                                             posts
Bloggers                Commercial bloggers

Posts get        Getting       Getting        More
no love.         traffic.       traffic.        customers.




      Speakers                      Authors
      Influence

                  Speaking                       Guest
                                                 posts
Bloggers                Commercial bloggers

Posts get        Getting       Getting        More
no love.         traffic.       traffic.        customers.




      Speakers                      Authors
      Influence                   Understanding

                  Speaking                       Guest
                                                 posts
Bloggers                Commercial bloggers

Posts get        Getting       Getting        More
no love.         traffic.       traffic.        customers.




      Speakers                      Authors
      Influence                   Understanding

                  Speaking                       Guest
                                 More
                                                 posts
                                 customers.

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Do less - eleven

  • 1.
  • 2. Not enough time? Not enough money?
  • 3. Don’t work hard to mask your inefficiency.
  • 6. 3 ways to Do Less. Limiting work-in-progress. Letting go. Being picky about your first customers.
  • 7. Limit your work in progress.
  • 10. Tenacity Good for vision, inventing and improving. Bad for getting stuck on specifics that don’t work.
  • 11.
  • 12. Option Cards What areas of your business have unknowns or risks? Take 3 minutes to write as many as you can.
  • 13. Option Cards Pick one that stands out. Take 3 minutes to think of as many alternatives or different things to try. Think outside of the box!
  • 15. Earlyvangelists Have the problem Know they have the problem! Have budget to solve it. Have looked for a solution. Have tried to build a solution.
  • 18. Vague customer definitions. Multiple customer definitions.
  • 20. Product Market
  • 21. Specific definitions allow for validation or invalidation. And that speeds progress.
  • 22. Bigger markets - one step at a time Looking for your next zero.
  • 23. Markets - where is the liquidy now?
  • 24. Take a look at the customers’ world Looking at different aspects of their lives, we’ll examine our own beliefs about them, who they are – and if they really exist, how to frame our value in their context.
  • 25. Positioning Its not usually against the competition... ... it’s against obsurity.
  • 26. Find early adopters. Find specific customers. Be more compelling to them. Know where to find them quickly, and point out scalable channels to reach them. Zoom in!
  • 27. How deep do you go? Until you have short, understandable customer segments, identifyable as real types of people (not attributes) Until you can define your customers in a way where it’s clear where to find them. Until you have a customer segment that is specific enough that you can walk away from they invalidate your idea.
  • 28. Product Market
  • 29. Action Customer
  • 32. Drill-down questions Jobs-to- be-done What’s the root cause? Obstacles Goals & gains Current Solution
  • 33. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Goals & gains Current Solution
  • 34. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Goals & gains Current Solution
  • 35. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & gains Current Solution
  • 36. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains Current Solution
  • 37. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains eg. Does everyone who chooses this solution have the same obstacles? Current Solution
  • 38. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains eg. Does everyone who chooses this solution have the same obstacles? Current Are there particular customers that match these new groups? Solution
  • 39. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains eg. Does everyone who chooses this solution have the same obstacles? Current Are there particular customers that match these new groups? Solution Can you define that customer segment in one word? Are they “a thing?” Are they easily findable?
  • 40.
  • 43. Drill-down questions Jobs-to- be-done What’s the root cause? Obstacles Goals & gains Current Solution
  • 44. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Goals & gains Current Solution
  • 45. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Goals & gains Current Solution
  • 46. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & gains Current Solution
  • 47. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains Current Solution
  • 48. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains eg. Does everyone who chooses this solution have the same obstacles? Current Solution
  • 49. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains eg. Does everyone who chooses this solution have the same obstacles? Current Are there particular customers that match these new groups? Solution
  • 50. Drill-down questions Jobs-to- be-done What’s the root cause? Why is this the case? What bigger job, problem or gain does this fit into? Obstacles Can this be split up into different types? Are there different types of this job, or different types of this pain-point? Goals & Does this relationship exist every time? gains eg. Does everyone who chooses this solution have the same obstacles? Current Are there particular customers that match these new groups? Solution Can you define that customer segment in one word? Are they “a thing?” Are they easily findable?
  • 53. Bloggers Posts get Getting no love. traffic.
  • 54. Bloggers Posts get Getting no love. traffic.
  • 55. Bloggers Posts get Getting Getting no love. traffic. traffic.
  • 56. Bloggers Posts get Getting Getting More no love. traffic. traffic. customers.
  • 57. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers.
  • 58. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers. Influence
  • 59. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers. Influence Speaking
  • 60. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers. Speakers Influence Speaking
  • 61. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers. Speakers Influence Speaking Guest posts
  • 62. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers. Speakers Authors Influence Speaking Guest posts
  • 63. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers. Speakers Authors Influence Understanding Speaking Guest posts
  • 64. Bloggers Commercial bloggers Posts get Getting Getting More no love. traffic. traffic. customers. Speakers Authors Influence Understanding Speaking Guest More posts customers.