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Talk to Me:
            Global collaboration in
         microenterprise development

        Beyond the Hype: Government ...
Web Executive Seminars

Beyond the Hype: Gov 2.0 for
Decision Makers

June 4, 2009
National Press Club
Washington, DC

Lea...
US Agency for International Development:
USG’s primary foreign assistance agency
Not your father’s federal agency



• Geographically dispersed (100+ countries)

• Complexly tasked (many sectors, many si...
Our development challenge



Half the world (~ 3 billion people) lives on <$2/day
 USAID funding reaches a tiny fraction o...
How can web-based learning help?



Increase our impact (direct & indirect) by spreading
   learning much more broadly tha...
Global leader in Microenterprise
                   Development (MED)


One USAID goal: help poor people in developing cou...
Two examples from microlinks.org



• Face-to-face Seminars with virtual components
• Online Speaker’s Corner conferences
...
The Knowledge Cycle




KNOWLEDGE
                  KNOWLEDGE
GENERATION
                   CAPTURE




KNOWLEDGE         ...
Monthly face-to-face seminar series


                             +++
• quality interaction with presenters
• three dimen...
Monthly face-to-face seminar series



                            ---
• limited #s can participate
• attending from outsi...
A Washington DC event
is complemented by a real-time webinar



• GoToWebinar (but there are other products)

• easy: log on to URL, dial phone ...
Webinar


•
And becomes a post-event permanent
resource: screencast
Speaker’s Corner
Monthly online three-day conference




• Asynchronous – time zone differences okay
• Remote facilitation – moderators can...
Other resources available in advance
Participants share innovations
They share tools and resources
They find partnering opportunities
And they get a little help from their friends
But they now enjoy a much wider circle
Anyone can revisit the event anytime
Why do we consider these successful?




• Demand/participation keeps growing

• Anecdotal feedback is very positive

• Pe...
We reach more people, with quality
technical knowledge
Advantages of web-based learning…




• increases the #s of people who benefit from the
  exchange of knowledge

• brings ...
Results



• Technical knowledge is shared with those who can
  apply it

• Scale far exceeds F2F-only events

• Engagemen...
Impacts?



Hard to quantify or attribute, but qualitative evidence
  indicates:

• People report changing the way they wo...
Lessons learned


Seminar/webinar
• Time zones matter
• It takes work to integrate webinar participants into the
  event
•...
Thank you!




     visit us at

www.microlinks.org
Web Executive Seminars



LEARN MORE:
www.forumone.com/wes
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USAID: Global Collaboration In Microenterprise Development -Stacey Young / Forum One Web Executive Seminar

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This presentation discusses the challenges associated with uniting geographically dispersed stakeholders in international development around common goals and illustrates USAID's approach to cross-continental collaboration and information sharing. Full event details at http://www.forumone.com/content/calendar/detail/3188 . Contact Joe Pringle / jpringle@ForumOne.com / http://www.ForumOne.com .

Publicada em: Tecnologia, Educação, Negócios
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USAID: Global Collaboration In Microenterprise Development -Stacey Young / Forum One Web Executive Seminar

  1. 1. Talk to Me: Global collaboration in microenterprise development Beyond the Hype: Government 2.0 for Decision Makers Forum One Web Executive Seminar National Press Club, Washington, DC, June 4, 2009 Stacey Young, PhD · Senior Knowledge Management Advisor · USAID Microenterprise Development
  2. 2. Web Executive Seminars Beyond the Hype: Gov 2.0 for Decision Makers June 4, 2009 National Press Club Washington, DC Learn more: www.forumone.com/hype
  3. 3. US Agency for International Development: USG’s primary foreign assistance agency
  4. 4. Not your father’s federal agency • Geographically dispersed (100+ countries) • Complexly tasked (many sectors, many situations) • Externally focused: – Objectives and results aim at country contexts – Large #s of foreign staff in field offices – Work is outsourced to thousands of partner org.s
  5. 5. Our development challenge Half the world (~ 3 billion people) lives on <$2/day USAID funding reaches a tiny fraction of them
  6. 6. How can web-based learning help? Increase our impact (direct & indirect) by spreading learning much more broadly than we can spread actual dollars:
  7. 7. Global leader in Microenterprise Development (MED) One USAID goal: help poor people in developing countries by reducing poverty and increasing economic growth One method: microenterprise development (MED) – access to financial services (credit, savings, remittances) for poor households and microenterprises – links to competitive markets – improved policy environment How to leverage what we and others know?
  8. 8. Two examples from microlinks.org • Face-to-face Seminars with virtual components • Online Speaker’s Corner conferences BOTH are aimed at getting people to talk to each other about: • innovations in the sector • how to adapt the innovations • how to apply them
  9. 9. The Knowledge Cycle KNOWLEDGE KNOWLEDGE GENERATION CAPTURE KNOWLEDGE KNOWLEDGE APPLICATION DISSEMINATION AND SHARING
  10. 10. Monthly face-to-face seminar series +++ • quality interaction with presenters • three dimensional experience • networking opportunities
  11. 11. Monthly face-to-face seminar series --- • limited #s can participate • attending from outside DC = $$$, carbon footprint • once it’s over, it’s over
  12. 12. A Washington DC event
  13. 13. is complemented by a real-time webinar • GoToWebinar (but there are other products) • easy: log on to URL, dial phone #, enter code • dashboard: – indicates who’s participating – enables person-to-person messaging – enables person-to-group posts for Q&A session • can record the event
  14. 14. Webinar •
  15. 15. And becomes a post-event permanent resource: screencast
  16. 16. Speaker’s Corner
  17. 17. Monthly online three-day conference • Asynchronous – time zone differences okay • Remote facilitation – moderators can be anywhere • Participants can read and post via their email “Before-during-after” activity: • Before: Links to resources are posted on the event page • During: Online discussion is lively • After: Discussion is archived, sometimes synthesized in a brief
  18. 18. Other resources available in advance
  19. 19. Participants share innovations
  20. 20. They share tools and resources
  21. 21. They find partnering opportunities
  22. 22. And they get a little help from their friends
  23. 23. But they now enjoy a much wider circle
  24. 24. Anyone can revisit the event anytime
  25. 25. Why do we consider these successful? • Demand/participation keeps growing • Anecdotal feedback is very positive • People are keen to present or moderate • Others replicate our model
  26. 26. We reach more people, with quality technical knowledge
  27. 27. Advantages of web-based learning… • increases the #s of people who benefit from the exchange of knowledge • brings the world’s diverse perspectives to the event • creates a permanent resource • saves $$$, reduces greenhouse emissions from travel
  28. 28. Results • Technical knowledge is shared with those who can apply it • Scale far exceeds F2F-only events • Engagement with other USAID microenterprise resources
  29. 29. Impacts? Hard to quantify or attribute, but qualitative evidence indicates: • People report changing the way they work • They interact with colleagues they otherwise wouldn’t encounter • The events can be an entry point to other resources • Our funded partners have become knowledge workers
  30. 30. Lessons learned Seminar/webinar • Time zones matter • It takes work to integrate webinar participants into the event • Breakout discussions can’t easily be webinar-ed Speaker’s Corner • Facilitation is key • Lurkers count • Post-event synthesis documents are useful (but $$) • Technology: things can go wrong; login requirements are a barrier • Government regulations can be a problem too
  31. 31. Thank you! visit us at www.microlinks.org
  32. 32. Web Executive Seminars LEARN MORE: www.forumone.com/wes

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