The knowledge of craft and processes does little to help in the day-to-day relationship with teams and clients. That's because the actual practical skills are just part of the game: there are competences that go beyond that: soft skills, sensibility, empathy, relational abilities, proactivity, etc. All of these are rarely highlighted or taught, and even less often they are used in specific tasks such as team growth or hiring.
The Hybrid Traits is an effective model to frame these additional skills, allowing us to focus on them and embed them in our professional life. It's not easy however, because everything starts from the individual's desire to practice introspection.
This is an excerpt from the talk and workshop done at UXHK 2015.
5. “
”
Carnegie Institute of Technology
85% of your financial success is due to
your personality and ability to
communicate, negotiate and lead.
Shockingly,
only 15% is due to technical knowledge.
Forbes (2012) Intelligence Is Overrated: What You Really Need To Succeed
Apparently from an old study.
6. “
”
Derek Thompson
Smart people
don't automatically make
smart groups.
D. Thompson (2015) The Secret to Smart Groups: It's Women
Commenting on Woolley, Chabris, Pentland, Hashmi, Malone (2010) Evidence for a Collective Intelligence Factor in the Performance of Human Groups
7. THE GROUP
COLLECTIVE INTELLIGENCE
Average social sensitivity.
Equality in conversational turn-taking.
Proportion of women.
Woolley, Chabris, Pentland, Hashmi, Malone (2010) Evidence for a Collective Intelligence Factor in the Performance of Human Groups
8. “
”
Matthew Stewart
Like an elaborate tattoo on an aboriginal
warrior, an M.B.A. is a way of signaling
just how deeply and irrevocably committed
you are to a career in management.
Stewart (2006) The Management Myth
17. “
”
Tim Brown, IDEO
’T-shaped’ people: deep analytical skills
but also broad empathy toward those
other skills and disciplines
encountered in business.
18. The ability of being trustworthy and taking
ownership of activities.
RResponsibleOWNERSHIP
“I can give this task to her, close my eyes
and I’m sure it will be done”
19. The ability to find the next important thing to
work on, without anyone telling you.
PProactiveTAKE INITIATIVE
“Here’s what I’m going to do next…”
20. Grow, keep up to date, add new knowledge
from other disciplines.
LLearnerFIND & DISCOVER
“Today I learned…”
22. The ability to connect with others and
feel what they are feeling.
EEmpatheticCONNECT
“I understand how do you feel”
23. “
”
Tania Singer
Empathy is a precursor to compassion,
but too much of it can lead
to antisocial behaviour.
http://www.wired.co.uk/news/archive/2012-07/12/tania-singer-compassion-burnout
24. The ability to be gentle and
understanding toward others.
CCompassionateBE GENTLE
“Ok let’s have a break and relax for a bit”
25. The understanding of your passion and
the ability to use it.
IIndividuatedKNOW YOUR TRUTH
“This is what I like doing, how can I help?”
26. The ability to move in a
constantly changing world.
AAdaptiveBE MINDFUL
“Don’t worry, let’s see where we are and
let’s review the strategy”
29. Professional Side Personal Side
Learner
FIND & DISCOVER
Responsible
OWNERSHIP
Skilled
COMPETENCY
Compassionate
BE GENTLE
Empathetic
CONNECT
Proactive
TAKE INITIATIVE
VERSION 0.9HYBRID TRAITS CANVAS
Individuated
KNOW YOUR TRUTH
Adaptive
BE MINDFUL
The HybridTraits Canvas
Download from: http://j.mp/hybrid09
30. Professional Side Personal Side
Learner
FIND & DISCOVER
Responsible
OWNERSHIP
Skilled
COMPETENCY
Compassionate
BE GENTLE
Empathetic
CONNECT
Proactive
TAKE INITIATIVE
VERSION 0.9HYBRID TRAITS CANVAS
Individuated
KNOW YOUR TRUTH
Adaptive
BE MINDFUL
▪ Assess each trait with a 1-5 score
▪ Write why you assigned that score
▪ Mark “Know” the one you are good at
▪ Mark “Support”the one you can help others with
▪ Mark “Learn” the one you want to improve