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Global Effectiveness Training, Consulting  & Development  In A World of Differences, We Make All the Difference in the World dfa  Dean Foster Associates
Why Cross-Cultural Training? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Less than expected performance (“blackouts” & “brownouts”)
Average Assignment Costs
Cost of Cultural Training  (as a Percentage of Total Relocation Cost for Family of Four) ,[object Object],[object Object],Cultural Training <1% Housing Allowance  25% Relocation, education, home leave, miscellaneous benefits  12.5% C.O.L.A.  10.5% Salary  19% Tax Offset  32% Source:  Ernst & Young
Reasons for Unsuccessful Assignments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source:  ERC International Survey (162 Companies)
Why Cross-Cultural Relocation Training? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Adjustment to Life Abroad Emotional Response Departure Month 1 Months 5 and 6 + Homesickness can be extreme. Personal and family stress comparisons between “home” and “here”; rejection of on-site culture Months  2 - 4 Acceptance of reality (good or bad) of new culture as present “home” Stop comparing Daily living requirements Life becomes routine in a place still basically unfamiliar Adaptation enervation High (unrealistic) expectations of new culture. Charmed with newness “ Tourist” consciousness
Adjustment to Life Abroad with Intercultural Training Adjustment Response Departure Month 1 Months 5 and 6 + Months  2 - 4 Intercultural training shortens adjustment curve, producing immediate, measurable performance, maximizing global investment sooner.
Why Cross-Cultural Training?   ,[object Object],[object Object],[object Object],[object Object]
Why Cross-Cultural Training?   “ BLACK-OUTS” = early return “ BROWN-OUTS” = stay, but less than effective “ GET-OUTS” = repatriate failure
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],About DFA: From the Founding…To the Future…
Criteria for Effective Intercultural Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Dean Foster Associates Cross-Cultural Trainer Is . . . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Roadmap for Developing  Organizational Cultural Competency  Executives Managers International HR Support Staff International Candidate Pool Awareness Skills Strategy Culture Compass Raising Global Awareness Doing Business With... (country/region specific) Negotiating With... (country/region specific) Cross-Border Joint Ventures & Strategic Alliances Develop/Implement  IHR Strategy Culture Compass Business Across Borders Doing Business With... (country/region specific) Building Bridges (multi-national teams) Building Global Teams International Presentation Skills Culture Compass Communicating Across Cultures Communicating With... (country/region specific) Building Global Teams Hosting International Visitors Culture Compass Going Global Living & Working In... (country/region specific) Culture Compass Going Global Living & Working In... (country/region specific) International Candidate Assessments
BUILDING KNOWLEDGE:  GLOBAL EFFECTIVENESS TRAINING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ,[object Object],[object Object],Worldwide Training Locations (means localized resources & cost savings)
DFA Continuous Distance Support Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INITIATION OR QUERY… 1. Contact DFA 770-366-6736  [email_address] 2. We consult with you & client, and send you: - course overview - questionnaire - initiation form 3. We contact assignees, arrange logistics, copy you on  relevant details 4. We deliver program, copy you on all feedback 5. We invoice you / you invoice client

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Dfa Presentation

  • 1. Global Effectiveness Training, Consulting & Development In A World of Differences, We Make All the Difference in the World dfa Dean Foster Associates
  • 2.
  • 4.
  • 5.
  • 6.
  • 7. Adjustment to Life Abroad Emotional Response Departure Month 1 Months 5 and 6 + Homesickness can be extreme. Personal and family stress comparisons between “home” and “here”; rejection of on-site culture Months 2 - 4 Acceptance of reality (good or bad) of new culture as present “home” Stop comparing Daily living requirements Life becomes routine in a place still basically unfamiliar Adaptation enervation High (unrealistic) expectations of new culture. Charmed with newness “ Tourist” consciousness
  • 8. Adjustment to Life Abroad with Intercultural Training Adjustment Response Departure Month 1 Months 5 and 6 + Months 2 - 4 Intercultural training shortens adjustment curve, producing immediate, measurable performance, maximizing global investment sooner.
  • 9.
  • 10. Why Cross-Cultural Training? “ BLACK-OUTS” = early return “ BROWN-OUTS” = stay, but less than effective “ GET-OUTS” = repatriate failure
  • 11.
  • 12.
  • 13.
  • 14. Roadmap for Developing Organizational Cultural Competency Executives Managers International HR Support Staff International Candidate Pool Awareness Skills Strategy Culture Compass Raising Global Awareness Doing Business With... (country/region specific) Negotiating With... (country/region specific) Cross-Border Joint Ventures & Strategic Alliances Develop/Implement IHR Strategy Culture Compass Business Across Borders Doing Business With... (country/region specific) Building Bridges (multi-national teams) Building Global Teams International Presentation Skills Culture Compass Communicating Across Cultures Communicating With... (country/region specific) Building Global Teams Hosting International Visitors Culture Compass Going Global Living & Working In... (country/region specific) Culture Compass Going Global Living & Working In... (country/region specific) International Candidate Assessments
  • 15.
  • 16.
  • 17.
  • 18. INITIATION OR QUERY… 1. Contact DFA 770-366-6736 [email_address] 2. We consult with you & client, and send you: - course overview - questionnaire - initiation form 3. We contact assignees, arrange logistics, copy you on relevant details 4. We deliver program, copy you on all feedback 5. We invoice you / you invoice client

Editor's Notes

  1. _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________