Improving Business Growth, Operational Efficiency and the Customer Experience

1. Today most software vendors and intelligent device manufacturers
are in the processes of transforming their infrastructure to
reduce capital and operational costs while improving customer
experience. The goal of the KickStart program is to improve
time-to-value when deploying Software Monetization solutions
from Flexera Software. This program provides an operational
solution in which FlexNet Operations and FlexNet Licensing
is embedded into the customer’s products and back-office to
meet scalability and business requirements to enable a baseline
software monetization.
The service is scaled based upon the business size, needs and
complexity of product offerings and supply chain maturity. Flexera
Software Global Consulting Services (GCS) work alongside
customer resources in a shared delivery model to provide a blend
of best-practice advice and hands-on activity to produce results in
a cost-effective manner.
Each of the KickStart services – Basic, Standard, Advanced and
Premium – includes:
• Industry standard design to support a baseline for incorporating
FlexNet Operations into the back-office, and FlexNet Licensing
into the customer products according to Flexera Software’s
recommended baseline business blueprint and use-case catalog.
• Deployment services will be leveraged to help deploy FlexNet
Operations and rationalize with customers’ other back office
systems and process. This may include interacting with ERP/
MRP, CRM, eCommerce, PLM, customer-facing support portal or
internal administrative portals.
• Test and go-live planning and assistance, to ensure the successful
deployment of the customer FlexNet Operations Environment.
• Project management to work with the customer’s project
management to create schedules, plan and allocate resources,
and resolve issues and escalations in a timely fashion.
DATASHEET
Software Monetization KickStart
Improving Business Growth, Operational Efficiency and the Customer Experience
KickStart Services
Deliverables Basic Standard Advanced Premium
FlexNet Operations Product Orientation (accounts, entitlements,
products) basic configuration (email, logo FlexNet Licensing
publisher data)
Included
Included
Included
Included
Standard 5 Use Cases:
1. New, add-on license
2. Trial, demo, evaluation
3. Re-host license
4. Update and maintenance renewal
5. Re-issue “lost” license
User Acceptance Testing (UAT) Production Ready
Client Licensing Toolkit Training N/A
Licensing Integration Consultation N/A
Initial Toolkit Licensing Development Environment N/A N/A
Order Integration Planning N/A N/A
FlexNet Operations Integration Design N/A N/A N/A
Software Monetization KickStart Services Offerings Overview

2. Software Monetization KickStart Services
Objective
Enable customers to get started quickly and easily with a baseline software monetization deployment using best-of-breed,
focused use cases and industry standard requirements. The service is scaled based upon the business size, needs and complexity
of product offerings and supply chain maturity.
Delivery Approach
The Flexera Software KickStart services includes technical subject matter expertise and project management skilled in helping
customers deploy Flexera Software products. The following delivery approach is utilized:
I. Flexera Software Product Setup in Development Environment
• FlexNet Operations
– Deploy and Configure to industry standard
baseline use cases
– Administrator Functionality
• FlexNet Licensing (Standard, Advanced Premium only)
– Setup Development Environment
– Developer Training
II. Back Office Integration (Advanced Premium only)
• FlexNet Operations
– Web Services Training
– Integration guidance for ERP, CRM, SSO, portal,
PLM, etc.
– Integration Design specification (Premium only)
Project Timeline
The project timeline will vary by the offering. The following timeframes are useful guidelines:
• Basic Standard: 2 Months
• Advanced Premium: 3 Months
Deliverables
The major outcome of the service is a fully deployed and operational software monetization systems where FlexNet Licensing is
embedded into products, and FlexNet Operations is deployed in a production-ready state alongside existing business systems
and processes.
Customer Project Team
For implementation, test and deployment, the client commitment requirements are typically:
• 1-2 engineers for 2 months to perform FlexNet Licensing integration
• 1 IT developer for 2 months to deploy FlexNet Operations
• Various operational stakeholders to perform unit test, system test and go-live
Related Services
Additional services can be provided on an as-quoted basis. This service is most effective when preceded by the following:
• License Key Generator Integration: The integration of non-Flexera Software key generators into FlexNet Operations.
• Data Migration: Migrating legacy customer, product, entitlement and fulfillment data into FlexNet Operations.
• Compliance Management Solution Deployment: Deploy Flexera Software’s Compliance Management Solution for advanced
pay-for-use, pay-for-burst and pay-for-overage license models.
III. Licensing Integration (Standard, Advanced Premium only)
• FlexNet Licensing
– Deployment strategy guidance
i. Client and server
ii. Virtualization deployment
– Integration into customer products
– Testing guidance and troubleshooting
IV. Deploy and Go-Live
• Promote FlexNet Operations to Production
– Help with Setup and Configuration
– Problem Resolution
• FlexNet Embedded
– Setup and Configure
– Training

3. Copyright © 2015 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners.
FX_SD_SWM-Kickstart_Jan15
Flexera Software LLC
(Global Headquarters):
+1 800-809-5659
United Kingdom (Europe,
Middle East Headquarters):
+44 870-871-1111
+44 870-873-6300
Australia (Asia,
Pacific Headquarters):
+61 3-9895-2000
Beijing, China:
+86 10-6510-1566
For more office locations visit:
www.flexerasoftware.com
About Flexera Software
Flexera Software helps application producers and enterprises
increase application usage and the value they derive from
their software. Our next-generation software licensing,
compliance and installation solutions are essential to
ensure continuous licensing compliance, optimized software
investments and to future-proof businesses against the risks
and costs of constantly changing technology. Over 80,000
customers turn to Flexera Software as a trusted and neutral
source for the knowledge and expertise we have gained
as the marketplace leader for over 25 years and for the
automation and intelligence designed into our products. For
more information, please go to: www.flexerasoftware.com