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Why Everything you Thought you Knew about
Implementing New Technologies has Changed
January 28th, 2015
Consulting Manager LATAM
"If change is happening on the
outside faster than on the inside,
the end is in sight.”
Fomer GE’s CEO
The World is constantly changing and so is IT…
CloudMobile Big Data
The Changing Role of IT
The Changing Business Technology Landscape
• Invest in IT
• Establish consistent
security profiles for
The Latin America
market revenue will
be US$ 2.8 billion in
2017, a 40% CAGR
between 2012 and
are avid mobile
phone users, with
over 118 million
be shipped in the
region by 2017
In Brazil 55% of
analytics in the
next few years.
revenue will be
US$ 550 million
*Social Network Ad Spending Approaching the Half-Billion Mark in Latin America, e-marketing, May, 2014.
• Support business
• Understand that
processes are not
sufficient for an
• Social media
security and privacy
• Quickly spreads
• Find the right
freedom of choice
and protection of
• Invest in mobile
• Ensure a secure
• Deal with
heavy users, with
social media sites
reaching over 227
Today’s rapid-pace business environment can no longer be supported by a hardware-
In the future IT departments will no longer be responsible for managing
assets, but for delivering services/ solutions to the business.
The New Role of the CIO: Bringing It All Together
Lost revenue potential associated with slow application rollouts and
Lost productivity associated with cumbersome (or non-existent)
Lost revenue associated with customer dissatisfaction.
Topline costs associated with SLA payouts tied to poor system
Potential losses faced by companies when implementing a technology without
an expert’s support.
Partnering with a Technology Expert: The Budget Impact
Choose a partner with the vision to look beyond today’s solutions, to ensure you protect your investments into
Global and local expertise
Look for a partner that operates globally, to leverage global insights, but has a local presence, to assist
you on the road from planning to implementation to lifecycle support.
Extensive technology expertise
Because technology interconnects people, processes, data, and objects, it isn’t enough to understand
just one or two elements.
Broad portfolio of leading products, services, and software
To help you move forward to an optimal foundation, the consultant should have access to a broad range
of industry-leading technology solutions.
Many technology service providers tell you what your business should look like—but they fall short when it
comes to helping you get there. Consulting services should apply a disciplined approach, bounded by
Choosing a Technology Services Partner
CIOs are charged with moving the
business forward using technology. But
too often, they scramble to implement
each new technology that gains
The answer is to rely on an expert that
helps you to develop and implement a
holistic technology roadmap, that starts
with a flexible IT infrastructure and
moves on to envelop business processes