The document discusses the concept of "Always On" marketing strategies. Some key points:
- "Always On" means being constantly available and discoverable through various platforms and channels with lightweight interactions over time rather than one-off campaigns.
- It looks to create many small ideas and content pieces that stitch together to form a long-term brand story and experience for customers.
- Companies need to shift from stockpiling big assets for campaigns and instead focus on constant short-form content flow across social media.
- Nike is used as an example for its "Make It Count" campaign that employed Always On storytelling through continuous videos, ads, events and partnerships rolled out over many months.
3. Lightweight interactions is how our species have
developed relationships for the past tens of
thousands of years
Thanks to Paul Adams
IMAGE BY GRADUALREVOLUTION ON FLICKR.COM
10. IMAGE BY JUNNINHOFLETR ON FLICKR.COM
Always On isn’t the chosen strategy, it is the only strategy
Thanks to @BruceDaisley
11. With always on, we look to create
many small ideas (lightweight
interactions) that stitch together
to form one L-O-N-G idea
Gareth Kay
12. Always on IS a journey made up of valuable
communication content. Everything from campaign
messaging to deeper brand experiences.
13. IMAGE BY SHADYCAM ON FLICKR.COM
Although specific short-term campaigns around
launching new products will exist, they will be built
upon an always on foundation. So brands need to
learn a new trick
14.
15. PONBE
To reach the target
audience in an attempt
to achieve earned
media, each piece of
content can be
communicated across
different channels and
platforms using
PONBE.
16. The creative canvas for always on needs to be
flexible / agile – many small experiments over
larger bets
Thanks to Made by Many and David Armano
17. Stock Flow
The big, beautiful assets a brand is
used to producing, primarily for
campaigns.
& The short bursts and lightweight
interactions that make up social
media.
For every one big “stock” hit, you can
create many small “flow updates.
Thanks to Percolate
Building relationships takes commitment, time, and constant contact. When you don’t see each other or stay in touch, the relationship withers away and vanishes over time. Remember when you were first dating? To get to know the other person, you spent lots of time talking, having fun, and doing things together. After the date, you would call and talk for hours, send them flowers, and keep in touch on a regular basis. Building relationships takes commitment, time, and constant contact. When you don’t see each other or stay in touch, the relationship withers away and vanishes over time.
In the Product Era, from the 1900s through the 1960s, the focus in business was on producing products. During this era, marketing was about simply informing people about these products. Ads were copy heavy, and the strongest performers did the best job of explaining why their product was superior.In the 1960s (cue Don Draper), marketers realized that product descriptions reached people at a logical level but failed to connect on an emotional level. As a result, the Consumer Era was born. Whereas in the Product Era, the thinking started with the marketer and its products, in the Consumer Era, marketers learned that an understanding of the consumer was paramount. Marketers worked to deeply understand consumers' wants and needs, to reach them at a moment of utmost receptivity with a message most likely to influence them.The new model of marketing -- fostering sustainable relationships -- represents a meaningful change in the role of marketing. In the Consumer Era, the starting point was typically the consumer. Marketers worked to understand the buyer and become what consumers wanted them to be. The problem is, what consumers want the brand to be may not be what the brand authentically is. This causes a gap between the brand's true intentions and how the brand presents itself -- a gap that can cause mistrust with customers.In the Relationship Era, the starting point is the brand. The brand must know its authentic self before it can engage in sustainable relationships with people. (This is similar to other relationships in our lives -- at least the good ones -- where it's pretty much a prerequisite to know yourself and what's important to you before finding a good match.)The winners in the Relationship Era will be those that build trust and transactions, creating sustainable relationships with people.