2. 17/5/2010 Agenda Time Subject 7:00 pm Managing Director Speech 7:15 Introduction to Amer Hotels Group 7:40 Introduction to Interstate Hotels &Resorts 8:00 Golf Porto`s Vision , Mission & Values 8.10 Highlights of Golf Porto Marina 8:15 Grooming & Hygiene 8:40 Telephone Etiquette
3. 17/5/2010 9:00 You Are Our Guest Hotel Policies & Benefits by HR Dep. 9:15 H&S issues 9:50 Golf Porto Marina Guest Care Oath by G.M 10:00 pm End Of Training