3. EGR VALVE
• Controls passageway between
intake and exhaust manifolds.
• Dilutes incoming air/fuel
mixture
• Keeps nitrogen oxides within
acceptable limits to control
urban air pollution
c Worldpac 2008
13. WHAT’S THE FIT?: i3 PROJECT
Betsy Sommers
VP-Staff Development
Seasons Federal Credit Union
i3 Class of 2013
14. i3 PROJECT
My Team
Chris Chippindale, Ent Federal Credit Union
Sharon Gaugler, A+ Federal Credit Union
Adam Marlowe, Georgia’s Own Credit Union
Joni Walker, Missoula Federal Credit Union
15. i3 FINDINGS
I value help from
credit union in managing
67%
the car purchase and
ownership process.
16. i3 FINDINGS
I value help from
my credit union in
budgeting for and financing
48%
maintenance and major
repairs.
27. REPAIRPAL DELIGHTS USERS
Date:
Tue,
Oct
16,
2012
at
8:00
AM
Subject:
Compliment
I
just
want
you
to
know
I
have
used
this
site
for
approximately
one
year
now
and
used
two
of
the
shops
recommended
by
you
with
great
success.
I
appreciate
this
site
very
much
and
am
a
true
believer.
Please
keep
your
standards
high
and
keep
up
the
good
work.
Thank
you!
Kind
Regards
Bob
O'Brien
Date:
October
16,
2012
9:39:42
AM
PDT
Subject:
My
results!!!!!!!!!!!!!!!!!
I
just
posted
the
following;
as
a
result
of
your
website,
I
saved
a
pile
of
money
and
a
lot
of
aggravaRon.
Needless
to
say,
I
have
bookmarked
your
website
for
the
future
-‐-‐-‐-‐-‐
just
in
case.
Many
thanks.
Liz
Magill
28. REPAIRPAL TOOLKIT
CA R
care
LAST CALL
You know where you want to go in life
but struggle with figuring out the financial
steps to get there. Developed by A+FCU
,
How to Keep Your Teen Driver Safe
YourGuideTo.org is a free online learnin
g
center to help guide you to financial
freedom with information, best practices,
tips, tricks, and practical advice you can A+FCU has partnered with Repa
irPal—the definitive source for
use today. auto maintenance and repair—to trusted
help our members manage their
Log on today to start down the Learning This article is an example of cars.
the sort of automotive advice
Path toward your next Destination. offers. To learn more, please that RepairPal
visit: aplusfcu.repairpal.com
$10 off First Visit — Service or Repair
Think about reliability
buy —
Get your car inspected BEFORE you and safety first, and then
$10 off Comprehensive Pre-Purchase choose the safest car
Inspection Look for our newly designed mySpending
debit card. Currently available at some
you can afford to buy.
branches, the new design will soon appear
on all new and replacement debit cards.
Tue, Mar 26
Receive 100 PlusPoints for each worksh
op you attend and 50 PlusPoints for bringin
Workshop registration fee is $5. Worksh g a guest.
op space is limited, and registration is require
Unfortunately, workshops with too few d.
As an A+FCU Visa cardholder you now registrants may be canceled. Help us avoid
register early and bring your friends! this...
have access to Visa’s new online secure
purchasing service, V.me by Visa. You See aplusfcu.org or call 512-421-2818
for details.
can sign up for the service to make simple
and secure online payments, without the
bother of repeatedly entering your accoun COMING IN APRIL...
We can help you make
t
number, bill-to and ship-to information.
This April, we encourage all our youth membe
rs (ages 0-18) to become “Saving
This new service allows you to pay online Sleuths” to solve the mystery of how to save
the right choices for repairing
for things they want in celebration of
by simply entering your username and National Credit Union Youth Week (April 21-27)
password when you check out at V.me and National Financial Literacy Month.
enabled merchants. Another great benefi During the month, our young sleuths will
embark on a financial mystery where they
and maintaining your car.
t will discover good savings habits and deduce
of registering your card through V.me the meaning of money. Investigating this
— the definitive source for trusted is the Alerts option. This allows you to mystery will offer great rewards and fun for
those who participate.
receive a notice by text, email, or both
auto maintenance and repair — to help find the at the time your card is authorized for a
More clues will unravel closer to April,
so be sure to follow aplusfcu.org.
right mechanic for you. transaction. Special alerts are available
to let you know if your card is used
internationally or when your card is not
WELCOME
Visit to learn more. presented/used at time of purchase.
NEW SELECT EMPLOYEE
GROUPS TO A+FCU!
3
30. PILOT PLAYERS AND ROLES
Credit Union RepairPal Filene
• Product and business
vision
• Emerging network of • Project management
resources
Trusted relationship with trust repair shops
Brings thousands of members. • Industry leading repair • Credit union support
price estimator • Rigorous study of
program results
• Repair data and related
content
• Leading auto An interesting
ownership content
innovation topic to
Receives • Member benefit Audience for top shops.
cover for the benefit of
program
credit unions.
• Co-branding
31. CREDIT UNION PROPOSITION
Benefits Requirements
• Opportunity to develop closer • Be active automotive lender
relationship with members with
car loans • Agree to market a co-branded
auto ownership site to members
• Provides comparative advantage using RepairPal provided tools
vs. other lenders and marketing plan.
• Helps members maintain car that • Provide feedback for study
is credit union collateral
32. WHAT WE’RE STUDYING
• Traffic boost
• Brand/NPS
• Business Results?
• New SEGs?
• Ease of Use
