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Специфические KPIs для
 интернет-маркетинга в
 электронной коммерции


Андрей Филатов
Директор по маркетингу
Сегодня
1. Стандартные KPIs
2. Новые KPIs
3. Что дальше?




29.05.2012            Оглавление   2
CPM, CTR, CPC,
 CPA/CPO, CR

29.05.2012   1. Стандартные KPIs   3
PPC           SEO


    Online
                Newsletters
    media


             Etc.                    CPA/CPO —> min


29.05.2012                1. Стандартные KPIs         4
CPO1 = 300 руб.                   CPO2 = 1000 руб.

 29.05.2012       1. Стандартные KPIs                5
Что для вас важно?
      Какая бизнес-
         модель?

29.05.2012   2. Новые KPIs   6
Revenue = GMV *
        take rate + promo
           fees+ other

29.05.2012     2. Новые KPIs   7
GMV

              Cost per GMV

               GMV per visit
             GMV per subscriber
29.05.2012           2. Новые KPIs   8
PPC cost per GMV trend — x10 more efficient
0.45


 0.4


0.35


 0.3


0.25


 0.2


0.15


 0.1


0.05


  0
        AUGUST    SEPTEMBER   OCTOBER   NOVEMBER         DECEMBER   JANUARY   FEBRUARY   MARCH




  29.05.2012                             2. Новые KPIs                                       9
Newsletters GMV — x4 times volume increase
29000000




24000000




19000000




14000000




 9000000




 4000000
           AUGUST   SEPTEMBER   OCTOBER   NOVEMBER        DECEMBER   JANUARY   FEBRUARY   MARCH



  29.05.2012                              2. Новые KPIs                                      10
ROI / (direct +
             indirect effect)

29.05.2012         3. Что дальше?   11
Благодарю за внимание!
Пишите письма — помогу, подскажу:
andrei.filatov@allegro.pl

Добавляйте:
http://www.linkedin.com/in/filatovandr



29.05.2012                               12

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Специфические KPIs для интернет-маркетинга в электронной коммерции @КИБ+РИФ 2012

  • 1. Специфические KPIs для интернет-маркетинга в электронной коммерции Андрей Филатов Директор по маркетингу
  • 2. Сегодня 1. Стандартные KPIs 2. Новые KPIs 3. Что дальше? 29.05.2012 Оглавление 2
  • 3. CPM, CTR, CPC, CPA/CPO, CR 29.05.2012 1. Стандартные KPIs 3
  • 4. PPC SEO Online Newsletters media Etc. CPA/CPO —> min 29.05.2012 1. Стандартные KPIs 4
  • 5. CPO1 = 300 руб. CPO2 = 1000 руб. 29.05.2012 1. Стандартные KPIs 5
  • 6. Что для вас важно? Какая бизнес- модель? 29.05.2012 2. Новые KPIs 6
  • 7. Revenue = GMV * take rate + promo fees+ other 29.05.2012 2. Новые KPIs 7
  • 8. GMV Cost per GMV GMV per visit GMV per subscriber 29.05.2012 2. Новые KPIs 8
  • 9. PPC cost per GMV trend — x10 more efficient 0.45 0.4 0.35 0.3 0.25 0.2 0.15 0.1 0.05 0 AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH 29.05.2012 2. Новые KPIs 9
  • 10. Newsletters GMV — x4 times volume increase 29000000 24000000 19000000 14000000 9000000 4000000 AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH 29.05.2012 2. Новые KPIs 10
  • 11. ROI / (direct + indirect effect) 29.05.2012 3. Что дальше? 11
  • 12. Благодарю за внимание! Пишите письма — помогу, подскажу: andrei.filatov@allegro.pl Добавляйте: http://www.linkedin.com/in/filatovandr 29.05.2012 12