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The Navigator Institute

      Our Mission is to bring all aspects of an organization into
           alignment, for noble purpose and business results.


       The Navigator Institute identifies, trains, and develops the
  natural "change-makers" in any organization. These people form
effective core planning and implementation groups, and become the
   "right people" to create cultural change and successful projects.




“I thought you would appreciate some great feedback. You may recall our target of £100m in
profit in three years, and you may even remember how some of the Team thought I was on
drugs and this was mission impossible! Well, the good news is I am pleased to say we hit it a
year earlier than expected, which is fantastic news, and I would like to thank you for your
positive contribution and involvement in achieving this.”

   from the Chief Executive of an International Communications and Mobile Phone Company
TEN SUCCESS STORIES
1. Over 13 months, the Enterprise Technology division of a Global IT company
   reduced 1500 disparate products across five countries into one coherent
   product, with great harmony in the face of a corporate culture that had been
   divisive and segmented.

2. The Canadian Division of a global food manufacturer saved 28 million dollars
   in eight months, and prevented the closing of several plants, despite their
   high cost of production in an underutilized manufacturing system.

3. A British global consumer goods plant doubled machine efficiencies, thought
   to be impossible, and created a culture in which nearly everyone was
   enthusiastic.

4. Two international shipping lines merged with savings of approximately 18
   million dollars from combining sales forces and customer services, making
   use of one computer system, and combining ship management under one
   directorate.

5. A Canadian national building products company integrated several faltering
   companies into one, with a positive culture and profitable operations in less
   than three years.

6. A top UK diesel engine maker created a committed and bold business plan in
   a new US Division, in only three weeks. Typical time for such an
   accomplishment between similar company groups was eight months.

7. A US-UK car manufacturer dramatically improved quality ratings on a very
   successful vehicle in a four-week period, while still meeting its schedule for
   introduction into a new market.

8. An automotive engineering organization reported a 20% improvement in
   revenues and a dramatic improvement in their efficiency of utilizing test
   beds. Their previous best was a 5% growth rate.

9. A US Air Force Base, over six months, reorganized a 20,000-person human
   resource system with previously unheard-of grass roots support.

10. During a six-month program of training and coaching, a group of sales
   consultants in the wireless communications industry brought about an extra
   17 million dollars in sales, created an extraordinarily effective team culture,
   and reported surprising personal and professional growth.
Navigating From the Future:
    Leadership for Sustainable Transformation
                                A 3-day Program

Why now?
    We now face such complex opportunities that we must often
    transform the way we actually see the world to address them well.

The Program
     Leadership for Sustainable Transformation tells the truth about
     what it takes to make transformation happen and to sustain it
     over time. The program empowers people to become personally
     responsible for transformational change.

Who should attend?
    Individuals and teams from any level of an organization or project,
    determined to become leaders in service to an important cause.


                       Skills addressed in this program:

   Managing six dialogues that will help your organization become more innovative,
    produce extraordinary results, and operate socially responsibly.

   Recognizing missing essential energies, and bringing those energies into focus
    so that teams can prevail.

   Identifying and empowering people willing to be responsible for the most
    important outcomes.

   Inventing, igniting, and sustaining breakthrough innovation in your organization.

   Seeing the missing links in prior efforts to change and introducing innovative
    interventions to bridge those gaps.

   Discovering the edge and how to step beyond it, in your own development and
    in your organization’s capacity to cooperate, collaborate and transform.

   Becoming able to design breakthroughs in Performance, Cooperation, and
    Personal Freedom.

   Coming to grips with what fundamentally troubles you and building a bridge
    back from a possible, chosen future to the present opportunities.
Navigating From the Future:
Leadership for Sustainable Transformation

                         AGENDA / TOPICS


 What is Navigating from the Future?
 Organizations with the most energy prevail
 The ‘Lecture on heaven’ versus ‘Heaven’
 Inside the box
 Beyond gridlock
 Transformational Leadership
 Breakthrough Innovation
 Outside the box
 Re-wiring the brain
 From Impossible to Possibility
 The Navigator Code
 The Merlin Factor: Thinking From the Future
 Dialogue for Noble Purpose
 Responsibility for the big picture
 Commitment-based problem solving
 Committed Goals
The Navigator Institute Faculty



                                                    - “Stage Three Leadership: From Good Ideas
                                                        to Unified Action”, Beyond Earth: The
                                                        Future of Humans in Space, Apogee
                                                        Press, 2006.
                                                    - “The Merlin Factor: Leadership and Strategic
                                                        Intent”, London Business School
                                                        Strategy Review, Vol. 5 (1), 1994.
                   Charles E. Smith, Ph.D.          - “Kings Counsel”, London Business School
                                                        Strategy Review, Vol. 3, 2007.
Professional History:                               - Contributor to multiple newsletters, blogs,
Consultant & Independent Training                       corporate publications and websites.
    Company Owner since 1969.
Multi-National Clients: DTE Energy, Procter
    & Gamble, Perkins Engines, Rover Cars,
    Ernst & Young, AT Kearney, Cunard
    Ellerman, Campbell’s Soup, Damovo.
Government Clients: National Aerospace Plane
    Program, US Air Force, UK Ministry of
    Defense, US Environmental Protection
    Agency, US Department of Commerce.
Academic Positions: Visiting Associate
                                                                       Ferdinand D’Souza
    Professor - George Williams University,
    & Cranfield College Business Case
                                                         Ferdi D’Souza is internationally
    Development.
                                                    recognized as a master course leader in
Not-for-Profit Boards:
                                                    transformational education, training and
- Foundation for Mid-East Communication
                                                    development.
- Aerospace Technology Working Group
                                                         He works with public, corporate, and
- National Peace Academy Foundation
                                                    institutional audiences in both English and
- Middle Road Foundation
                                                    Hindi, and is known for inspirational
- President: Harvard Club of New Mexico
                                                    leadership in the USA, Canada, Europe, New
                                                    Zealand, Australia, India, Dubai, Bangladesh
Education
                                                    and Afghanistan.
- A.B., Harvard College
                                                         Ferdi has effectively managed complex
- M.B.A., Harvard Business School
                                                    projects from concept to delivery, and has a
- Ph.D., Case Western Reserve University,
                                                    reputation for practically applying leading edge
    Organizational Behavior
                                                    methodologies to real issues facing individuals,
- Certificate, Gestalt Methods, Gestalt Institute
                                                    groups and organizations.
    of Cleveland
                                                         He trains and coaches effective leadership
                                                    and communication skills and personal
Publications:
                                                    development for individuals, business
- Navigating From the Future: a Primer for
                                                    professionals and community heads.
    Sustainable Transformation, Kairos
                                                         He coached and developed senior trainers,
    Productions & CreateSpace Publishing, ‘09.
                                                    sales and production managers in a large and
- The Merlin Factor: Keys to the Corporate
                                                    reputed international training and development
    Kingdom, Kairos Productions, US &
                                                    organization, building three large international
        Gower Publishing, UK, 1995.
                                                    operations centers across India from scratch.

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Leadership For Sustainable Transformation

  • 1. The Navigator Institute Our Mission is to bring all aspects of an organization into alignment, for noble purpose and business results. The Navigator Institute identifies, trains, and develops the natural "change-makers" in any organization. These people form effective core planning and implementation groups, and become the "right people" to create cultural change and successful projects. “I thought you would appreciate some great feedback. You may recall our target of £100m in profit in three years, and you may even remember how some of the Team thought I was on drugs and this was mission impossible! Well, the good news is I am pleased to say we hit it a year earlier than expected, which is fantastic news, and I would like to thank you for your positive contribution and involvement in achieving this.” from the Chief Executive of an International Communications and Mobile Phone Company
  • 2. TEN SUCCESS STORIES 1. Over 13 months, the Enterprise Technology division of a Global IT company reduced 1500 disparate products across five countries into one coherent product, with great harmony in the face of a corporate culture that had been divisive and segmented. 2. The Canadian Division of a global food manufacturer saved 28 million dollars in eight months, and prevented the closing of several plants, despite their high cost of production in an underutilized manufacturing system. 3. A British global consumer goods plant doubled machine efficiencies, thought to be impossible, and created a culture in which nearly everyone was enthusiastic. 4. Two international shipping lines merged with savings of approximately 18 million dollars from combining sales forces and customer services, making use of one computer system, and combining ship management under one directorate. 5. A Canadian national building products company integrated several faltering companies into one, with a positive culture and profitable operations in less than three years. 6. A top UK diesel engine maker created a committed and bold business plan in a new US Division, in only three weeks. Typical time for such an accomplishment between similar company groups was eight months. 7. A US-UK car manufacturer dramatically improved quality ratings on a very successful vehicle in a four-week period, while still meeting its schedule for introduction into a new market. 8. An automotive engineering organization reported a 20% improvement in revenues and a dramatic improvement in their efficiency of utilizing test beds. Their previous best was a 5% growth rate. 9. A US Air Force Base, over six months, reorganized a 20,000-person human resource system with previously unheard-of grass roots support. 10. During a six-month program of training and coaching, a group of sales consultants in the wireless communications industry brought about an extra 17 million dollars in sales, created an extraordinarily effective team culture, and reported surprising personal and professional growth.
  • 3. Navigating From the Future: Leadership for Sustainable Transformation A 3-day Program Why now? We now face such complex opportunities that we must often transform the way we actually see the world to address them well. The Program Leadership for Sustainable Transformation tells the truth about what it takes to make transformation happen and to sustain it over time. The program empowers people to become personally responsible for transformational change. Who should attend? Individuals and teams from any level of an organization or project, determined to become leaders in service to an important cause. Skills addressed in this program:  Managing six dialogues that will help your organization become more innovative, produce extraordinary results, and operate socially responsibly.  Recognizing missing essential energies, and bringing those energies into focus so that teams can prevail.  Identifying and empowering people willing to be responsible for the most important outcomes.  Inventing, igniting, and sustaining breakthrough innovation in your organization.  Seeing the missing links in prior efforts to change and introducing innovative interventions to bridge those gaps.  Discovering the edge and how to step beyond it, in your own development and in your organization’s capacity to cooperate, collaborate and transform.  Becoming able to design breakthroughs in Performance, Cooperation, and Personal Freedom.  Coming to grips with what fundamentally troubles you and building a bridge back from a possible, chosen future to the present opportunities.
  • 4. Navigating From the Future: Leadership for Sustainable Transformation AGENDA / TOPICS  What is Navigating from the Future?  Organizations with the most energy prevail  The ‘Lecture on heaven’ versus ‘Heaven’  Inside the box  Beyond gridlock  Transformational Leadership  Breakthrough Innovation  Outside the box  Re-wiring the brain  From Impossible to Possibility  The Navigator Code  The Merlin Factor: Thinking From the Future  Dialogue for Noble Purpose  Responsibility for the big picture  Commitment-based problem solving  Committed Goals
  • 5. The Navigator Institute Faculty - “Stage Three Leadership: From Good Ideas to Unified Action”, Beyond Earth: The Future of Humans in Space, Apogee Press, 2006. - “The Merlin Factor: Leadership and Strategic Intent”, London Business School Strategy Review, Vol. 5 (1), 1994. Charles E. Smith, Ph.D. - “Kings Counsel”, London Business School Strategy Review, Vol. 3, 2007. Professional History: - Contributor to multiple newsletters, blogs, Consultant & Independent Training corporate publications and websites. Company Owner since 1969. Multi-National Clients: DTE Energy, Procter & Gamble, Perkins Engines, Rover Cars, Ernst & Young, AT Kearney, Cunard Ellerman, Campbell’s Soup, Damovo. Government Clients: National Aerospace Plane Program, US Air Force, UK Ministry of Defense, US Environmental Protection Agency, US Department of Commerce. Academic Positions: Visiting Associate Ferdinand D’Souza Professor - George Williams University, & Cranfield College Business Case Ferdi D’Souza is internationally Development. recognized as a master course leader in Not-for-Profit Boards: transformational education, training and - Foundation for Mid-East Communication development. - Aerospace Technology Working Group He works with public, corporate, and - National Peace Academy Foundation institutional audiences in both English and - Middle Road Foundation Hindi, and is known for inspirational - President: Harvard Club of New Mexico leadership in the USA, Canada, Europe, New Zealand, Australia, India, Dubai, Bangladesh Education and Afghanistan. - A.B., Harvard College Ferdi has effectively managed complex - M.B.A., Harvard Business School projects from concept to delivery, and has a - Ph.D., Case Western Reserve University, reputation for practically applying leading edge Organizational Behavior methodologies to real issues facing individuals, - Certificate, Gestalt Methods, Gestalt Institute groups and organizations. of Cleveland He trains and coaches effective leadership and communication skills and personal Publications: development for individuals, business - Navigating From the Future: a Primer for professionals and community heads. Sustainable Transformation, Kairos He coached and developed senior trainers, Productions & CreateSpace Publishing, ‘09. sales and production managers in a large and - The Merlin Factor: Keys to the Corporate reputed international training and development Kingdom, Kairos Productions, US & organization, building three large international Gower Publishing, UK, 1995. operations centers across India from scratch.